Overview
What Our Customers Say
See how Premiere Global is helping one midsize airline improve passenger care.
Create Better Travel Experiences
Today’s travel services face new challenges when it comes to staying profitable and providing travelers with safe, reliable transportation. PGiNotify can help airlines, airline agents, ground handling agents, travel agents, tour operators and hotels streamline operations and provide better customer service.
- Automatically send accurate flight information to customers
- Focus agents on calls that require more complex interaction
- Create a better travel experience for your passengers
Flight status Alerts
- Send instant, accurate confirmations to all travelers
- Reduce call centre volume by providing hotel and travel information automatically
- Thank frequent flyers and other customers for their business
Reservation Confirmations
- Inform passengers of new flight and security regulations
- Better attend to traveler questions once they arrive at the airport
- Reduce inbound calls by automatically sending proactive reminders
Check-in Reminders
More Effective Marketing Messages
Serve the needs of cost-conscious travelers with automated marketing messages. Deliver timely promotions and announcements to maximise reservations while improving customer satisfaction.
- Incorporate personalisation and interactive features
- Support for high-quality graphics, form collection and multiple URL links that can be tracked individually
- Monitor campaigns in real time
Marketing Promotion Updates
- Attract new customers, increase bookings and fill space faster
- Reduce cost of core business communications with automated delivery
- Interface is invisible to customers and fees are based on actual traffic volume
Press Releases and External Announcements
Reliable Employee Alerts
With automated messages, you can be sure employees have the information they need to perform their best. Avoid unnecessary downtime and enable more efficient operations.
- Reschedule staff and equipment to meet travel demands
- Swiftly adapt to weather delays and other irregular operations
- Avoid unnecessary and costly downtime
Flight crew notifications can help you:
- Improve employee dialogue
- Communicate crew schedule changes
- Comply with union rules and regulations
Use automated staff alerts to:
Improve Your Services Today
Call a PGiNotify Specialist 09 374 1444 or contact us online to discuss notifications and reminders strategy that meets your needs.
