CUSTOMER SERVICEPGi gives Customer Service professionals the tools to build customer lotalty.
When you’re working with customers, it’s critical to understand their needs. A phone call alone doesn’t give you the entire picture. PGi solutions let you talk with customers on HD video, leading to better conversations and higher customer satisfaction.
No Downloads for Customers
PGi solutions are cloud-based so your customers just enter your personal URL and get right into the meeting without any hassle. Spend more time working with your customers and less time struggling with technology.
Easily Share Your Screen & Files
PGi solutions let you share your screen and your files with customers, making it easy to walk your customers through troubleshooting steps or support documentation.