Recent Posts

Enterprise Voice, Transformed: Telephony Takes to the Cloud

cloud telephony

As technological advances accelerate change in the modern workplace, the technology of yesteryear gradually becomes obsolete. Just think, for a moment, about how much the technology you use has changed even in the last decade. What did your cell phone look like in 2007? Did you even have a cell phone in 2007? I’d be willing to bet that nearly …

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Collaboration Overload Might Be Stifling Employee Productivity (and How to Alleviate Collaboration Fatigue)

collaboration overload

Here at PGi, we center everything we do around collaboration. From products that facilitate collaboration to a company culture that seeks to embody the very essence of collaboration, collaboration is the driving motivation behind our decisions. But what happens when collaboration gets to be too much? Collaboration is essential and yet, it can sometimes feel like we are collaborating so …

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PGi’s Collaboration Diagnostic Survey Six-Month Insights — Infographic

collaboration diagnostic

Back in 2016, PGi launched the Collaboration Diagnostic Survey, a quiz designed to assist knowledge workers in ascertaining their unique collaborative personality type to help them hone in on their strengths and figure out the best way to collaborate with others. Six months  and over 1,000 respondents later, we’ve compiled the results from our survey respondents to provide a high-level …

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Slideshare — The Science of Sound, Part 2: Workplace Noise & the Promise of Mobile Conferencing

mobile conferencing

Sounds are a crucial part of the human experience. From how we communicate to how we work, the words and sounds around us have a massive impact on how our lives unfold. The sounds in our workplace can affect our ability to think, create and connect.  In The Science of Sound, Part 2, we explore how noise and distracting sounds …

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Video: Let PGi’s Customer Success Team Lead Your Team to a Winning Product Deployment

customer success

At PGi, the desire to please our customers is more than just a goal; it is the motivating factor behind everything we do. From designing products that meet our customers’ needs and gathering real-time feedback to incorporate into ongoing product development, the voice of the customer directs our decisions and strategy. The PGi experience that our customers receive is more …

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Jeffrey Cooper Wins Dealmaker Award at 2017 Corporate Counsel Awards

Here at PGi, every single success and accomplishment we make as a company is a direct result of the hard work and dedication of our employees. Just recently, we celebrated Michel Dobnikar’s silver Stevie Award for Woman of the Year, and I am pleased to announce today that yet another exemplary PGi employee has been recognized for their outstanding dedication …

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“The Science of Sound, Part 2” White Paper: Noise in the Workplace and the Promise of Mobile Conferencing

The modern workplace as constantly awash with sound, from the chatter of colleagues to the clacking of keyboards. When focused, complex work is on your to-do list, the last thing you need is distracting background noises preventing your productivity. Noise can be a detriment to efficiency, and if you read The Science of Sound, Part 1, you already know that the …

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Is Audio Conferencing Still Relevant in 2017?

audio conferencing

In this day and age, it seems as if there is a hot, new device, software program or app hitting the market every day. New technology has streamlined how we work, play and live, and it seems as if the technology of yesterday is becoming increasingly irrelevant. And yet, there are tried-and-true devices like fax machines and conference phones that …

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5 Presentation Tips from the Experts

presentations

If you want to be successful in the business world, being able to give great presentations is an essential skill that will help you stand out and get noticed for your ideas. Presentations are a great way to provide value and share input with your company. But presentations don’t always come naturally, and even the best presenter still has areas …

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Michele Dobnikar Wins Silver Stevie Award for Woman of the Year

Here at PGi, our company’s success is directly contingent upon the collection of talented, passionate individuals whose hard work and dedication create the products, services and experiences that delight our customers around the world. Our commitment to putting the customer first permeates every facet of our business, from our phenomenal sales team to our award-winning Customer Care team. I would …

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How to Get the Most Out of Your Millennial Employees

millennial employees

According to a survey conducted by Atlantic Associates, 53 percent of managers agreed that the millennial generation is the toughest to manage. The tech-savvy, outspoken millennial generation gets a bad rap (we didn’t all receive participation trophies growing up, okay?!) but, if properly managed and led, the millennials in your office can be a huge asset to your team. Millennials …

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Customer Insights: Productivity Wish List

productivity

Productivity isn’t one-size-fits-all, and to find your productivity sweet spot sometimes requires a bit of experimentation. From productivity “hacks” and time-management strategies to productivity-enhancing gadgets, there are endless ways to up your productivity game. Thanks to advances in technology, there are constantly cool, new gadgets hitting the market that can help streamline your productivity. We recently polled some of our …

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How to Prevent Background Noise on a Conference Call

conference call

Noise is more than just a workplace annoyance — it’s a stress catalyst. And distracting background noise on a conference call can certainly cause your stress levels to spike. Once background noise is an issue on a call, there’s not too much you can do to alleviate the issue. The quality conference call is all about prevention; by thinking ahead, …

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The Risks of Letting Employees Lead the IT Agenda

IT

We live in an era of ever-evolving technology that is changing the way we work and live. Our homes and offices are being flooded with a host of choices that will revolutionize how we work and play. But, with this deluge of technology, how does an IT team stay focused to understand the latest tools and applications while also balancing enterprise …

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Why You’re Always Late (and How to Fix It)

Late

When I first started doing research on this topic, I genuinely believed that late people just had total disregard for anyone’s time or that they were terrible at time management. Any Type A person, like me, believes in the mantra, “If you’re not 15 minutes early, you’re late.” And if you’re that person, I bet you have the same preconceived …

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