Recent Posts

How to Have a Successful Audio Conference

successful audio conference

Conference calling has long been a key facet of corporate work life but, for many, conference calling can still be a large source of frustration. Conference call technology has improved over the years; so why are we still suffering through bad audio conferences? The problem lies in user error. Sometimes conference call best practices go against our natural tendencies. In …

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Why Remote Work Policies Fail for Some Employers

remote work policy

Here at PGi, we are big proponents of working smarter. For many in this age of digital transformation, working smarter means having a more nuanced approach to what constitutes “working”. Whereas work used to be exclusively tied to a fixed location, the increasingly accepting work climate where remote work and flexible hours are becoming the norm has made work something …

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Global Cultural Survey: Business Around the World — Infographic

global cultural survey

In the corporate workplace, technology has long been a proponent of progress. Technological advances over the last several decades have revolutionized how we work and communicate with colleagues. From a global perspective, advances in the unified communications and collaboration (UC&C) space have changed the global business landscape as we know it, breaking down geographical and cultural barriers and enabling effortless …

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What Is Net Neutrality? The Net Neutrality Debate, Simplified

what is net neutrality

Unless you’ve been hibernating for the last few years, net neutrality is undoubtedly a term that keeps popping up in your Facebook timeline and daily news updates. Net neutrality may be perceived as a loaded topic; indeed, the close ties of the issue to politics might cause you to avoid the subject in casual conversation. But net neutrality is a …

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The Negative Impact of Bad Audio Quality in Conference Calls

bad audio quality

Conference calling is a mainstay of the modern office, enabling hassle-free communication and collaboration so workers can focus on what really matters. With the rise of the mobile phone and the gradual move towards mobile conference calling, conferencing has begun to transcend the four walls of the office, allowing communication without limits. And yet, despite the ubiquitous nature of conference …

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Summer Productivity Tips to Beat the Summer Slump — Slideshare

summer productivity tips

As temperatures climb and the summer holiday gets into full swing, work might be the last thing on your mind. Whether it’s the kids home from school, the upcoming 4th of July holiday or daydreaming about taking a vacation, the summer months offer ample opportunity for distraction. But summer is actually a great time to double down and up your …

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Making Skype® for Business Better — White Paper with Frost & Sullivan

skype for business

When it comes to business communications, there is no name quite as ubiquitous as Skype® for Business. Microsoft is a marked leader in the communications space, with 140 million licensed users on Skype for Business, with growth and adoption showing no sign of slowing down in the future. Frost & Sullivan estimates that as of 2016, Microsoft held a 50 percent …

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Common Conference Call Problems (& How to Solve Them)

conference call problems

Sound is a fundamental element of everything we do. It dictates how we communicate with colleagues, how we interact with our environment and even how we learn. In the workplace — and during meetings in particular — being able to hear and understand what your colleagues are saying is imperative for collaboration and productivity to prevail. via GIPHY Anyone who …

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Enterprise Voice, Transformed: Telephony Takes to the Cloud

cloud telephony

As technological advances accelerate change in the modern workplace, the technology of yesteryear gradually becomes obsolete. Just think, for a moment, about how much the technology you use has changed even in the last decade. What did your cell phone look like in 2007? Did you even have a cell phone in 2007? I’d be willing to bet that nearly …

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Collaboration Overload Might Be Stifling Employee Productivity (and How to Alleviate Collaboration Fatigue)

collaboration overload

Here at PGi, we center everything we do around collaboration. From products that facilitate collaboration to a company culture that seeks to embody the very essence of collaboration, collaboration is the driving motivation behind our decisions. But what happens when collaboration gets to be too much? Collaboration is essential and yet, it can sometimes feel like we are collaborating so …

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PGi’s Collaboration Diagnostic Survey Six-Month Insights — Infographic

collaboration diagnostic

Back in 2016, PGi launched the Collaboration Diagnostic Survey, a quiz designed to assist knowledge workers in ascertaining their unique collaborative personality type to help them hone in on their strengths and figure out the best way to collaborate with others. Six months  and over 1,000 respondents later, we’ve compiled the results from our survey respondents to provide a high-level …

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Slideshare — The Science of Sound, Part 2: Workplace Noise & the Promise of Mobile Conferencing

mobile conferencing

Sounds are a crucial part of the human experience. From how we communicate to how we work, the words and sounds around us have a massive impact on how our lives unfold. The sounds in our workplace can affect our ability to think, create and connect.  In The Science of Sound, Part 2, we explore how noise and distracting sounds …

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Video: Let PGi’s Customer Success Team Lead Your Team to a Winning Product Deployment

customer success

At PGi, the desire to please our customers is more than just a goal; it is the motivating factor behind everything we do. From designing products that meet our customers’ needs and gathering real-time feedback to incorporate into ongoing product development, the voice of the customer directs our decisions and strategy. The PGi experience that our customers receive is more …

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Jeffrey Cooper Wins Dealmaker Award at 2017 Corporate Counsel Awards

Here at PGi, every single success and accomplishment we make as a company is a direct result of the hard work and dedication of our employees. Just recently, we celebrated Michel Dobnikar’s silver Stevie Award for Woman of the Year, and I am pleased to announce today that yet another exemplary PGi employee has been recognized for their outstanding dedication …

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“The Science of Sound, Part 2” White Paper: Noise in the Workplace and the Promise of Mobile Conferencing

The modern workplace as constantly awash with sound, from the chatter of colleagues to the clacking of keyboards. When focused, complex work is on your to-do list, the last thing you need is distracting background noises preventing your productivity. Noise can be a detriment to efficiency, and if you read The Science of Sound, Part 1, you already know that the …

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