Recent Posts

Preparing for Impact: Tips to Manage Workflow in the Face of a Natural Disaster

Over the past 25 years, as a global organization, PGi, like many other companies, has had its fair share of managing and working through natural disasters, challenges and threats. Our teams have navigated winds, rain, sleet and snow in different regional offices around the world, and have had to adapt and think quickly to keep our business running smoothly while …

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GlobalMeet 4.0 is Here

PGi announced that GlobalMeet 4.0 with Multi-Point Video (MPV) is officially here! With this new product upgrade, users can now experience an even more interactive and easy-to-use platform that can help improve the way users communicate and collaborate. The video conferencing functionality allows users to make virtual conversations less awkward and drab and instead more interactive and “I am not a …

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What 5G Means for the Enterprise

5G

Unless you’ve been hiding under a rock, you have undoubtedly heard that 5G is on the horizon. All the 5G buzz might seem over-hyped to some. We all watched as 3G evolved into 4G, which then gave way to 4G LTE. 5G is not just the next iteration in that process of mobile network evolution, though. 5G represents a massive …

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Why Remote Work is Perfect for Introverts

remote work

In recent years, remote work has grown in popularity, becoming an option for more people than ever before. While remote work options might not yet be the norm in the workplace, more and more companies are realizing that allowing their employees to telecommute on occasion is a great way to foster good will in employees. The rise of remote work …

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How UCaaS is Driving Digital Transformation

UCaaS

Digital transformation is taking over the enterprise, breaking down barriers and enabling smarter work and easier communication for end users. “Digital transformation” and “cloud migration” often seem to be used interchangeably, and while embracing cloud-based technology is undeniably a part of digital transformation, it’s not the only part. Put simply, digital transformation is the process of adopting any digital technology. …

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PGi Wins the Gold Stevie Award for Support Team of the Year

Purely focused on collaboration, PGi is immensely proud of our innovative portfolio and the best customer care team in the world. Best in the world? Sounds ambitious, huh? Guess, what the folks at the Stevie International Business Awards agree! The PGi Expert Team was awarded a Gold Stevie International Business Award (IBA) for “Support Team of the Year.” PGi’s Expert …

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How to Get People to Pay Attention on a Conference Call

conference call

Have you ever been on a conference call and asked a question to a participant, only to be met with awkward silence or a stammered response because the participant had clearly stopped paying attention and wasn’t listening when you asked your question? In a situation like that, even though you weren’t at fault, you can’t help but feel a bit …

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Improve Your Presentations by Ditching the PowerPoint

presentation tips

The PowerPoint is a staple of the corporate workplace, enabling workers to better engage their audience and present their data in a compelling, aesthetically pleasing manner. However, the ubiquity of the PowerPoint also means that the PowerPoint has lost a bit of its charm. When you are regularly staring at slide decks for a large portion of your work week, …

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Komatsu Mining Corp. Connects Team Members & Tackles Projects with iMeet® Central – Case Study

komatsu mining corp

Komatsu Mining Corp., formerly known as Joy Global, is a provider of advanced equipment systems and direct services to the global mining industry. Komatsu Mining Corp. partners directly with customers to help facilitate zero-harm mining operations with the highest production and lowest life-cycle costs. With over 10,000 global employees, Komatsu Mining Corp. (KMC) was in search of a reliable, central …

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Global Business Etiquette: Cultural Differences in the Office Around the World — Infographic

global business etiquette

PGi recently conducted our Global Cultural survey, where we polled 800+ international responses to get a glimpse into how workplaces practices and business etiquette vary from culture to culture across the globe. One thing that came up frequently from our respondents was that differences in business etiquette and cultural norms often led to embarrassing interactions or cultural faux pas when …

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The Neuroscience of Motivation and How to Increase Motivation

science of motivation

I’m sure everyone here is familiar with how hard it is to get work done when you’re feeling unmotivated. Call it laziness, procrastination or what have you, when motivation is lacking, work simply can’t be done. It’s easy to write off a lack of motivation as an excuse to partake in laziness, but the cause of our motivation (or lack …

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Is Unified Communications (UC) Just a Marketing Buzzword?

unified communications

For those of us in the telecommunications space, “unified communication” (UC) is a term that frequently pops up in conversation. However, unified communications has been dismissed as a ‘marketing buzzword’ by some. And there’s no doubt that unified communications is indeed a term that is used so frequently, some might argue it has lost some of its weight. But is …

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How to Have a Successful Audio Conference

successful audio conference

Conference calling has long been a key facet of corporate work life but, for many, conference calling can still be a large source of frustration. Conference call technology has improved over the years; so why are we still suffering through bad audio conferences? The problem lies in user error. Sometimes conference call best practices go against our natural tendencies. In …

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Why Remote Work Policies Fail for Some Employers

remote work policy

Here at PGi, we are big proponents of working smarter. For many in this age of digital transformation, working smarter means having a more nuanced approach to what constitutes “working”. Whereas work used to be exclusively tied to a fixed location, the increasingly accepting work climate where remote work and flexible hours are becoming the norm has made work something …

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Global Cultural Survey: Business Around the World — Infographic

global cultural survey

In the corporate workplace, technology has long been a proponent of progress. Technological advances over the last several decades have revolutionized how we work and communicate with colleagues. From a global perspective, advances in the unified communications and collaboration (UC&C) space have changed the global business landscape as we know it, breaking down geographical and cultural barriers and enabling effortless …

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