In Plain English: Global Conference Calling Explained

Global conference calling sounds great, and it’s a term you hear often. But what exactly does it mean, anyway? In the USA and Canada, most of us are quite familiar with the regular old conference call- dial a toll or toll free number, enter a passcode, and you’re “good to go.”

When it comes time for someone outside North America to join a conference call, there are several options:

US Toll The global attendee can call the US toll number to join the call. While a common practice, it can be expensive for the caller- especially if he or she is on a mobile phone.

International Dial Out The host of the call can use a feature called “dial out” to call global callers directly at any international number. An advantage of this method is that the host incurs the cost of the call; the global participant just answers the phone.

Local Access Numbers This feature continues to grow exponentially as a cost effective way for participants from all over the world to join calls. Instead of dialing a US Toll number, the participant dials a “local” number to join the call, just like they were dialing a friend across town. Local toll free numbers are often also available. PGi currently offers local access numbers in over 100 places around the world.

Click here to learn more about global conference calling from PGi.


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