Millennials in the workplace
Gen Y in the workplace

How to Manage a Conference Call When You’re from the Texting (Gen Y) Generation

Not only is the workplace changing but so is the workforce. More and more Millennials, also known as Gen Y, are entering the workplace. According to Time Magazine, there are currently 40 million Millennials in the workface. This will mean that three out of every four workers will be a Millennial by 2025 worldwide.

Millennials are social beings who enjoy flexible work schedules and are very comfortable around technology. As a result, they are embracing the recent improvements being made in online conferencing technology. Millennials may not necessarily want to be in the office all day, but they want to receive frequent feedback from their superiors and stay engaged with their colleagues.

Millennials have certain communication style preferences and it’s important that they are equipped with the appropriate tools that support these preferences. These four tips share some advice on how Millennials can successfully manage a conference call.

1.      Stay Engaged

Millennials don’t want to be tied to their desks for 40 hours a week. They enjoy the flexibility of telecommuting. Even though they enjoy being away from the workplace, they still want to feel involved and connected with their colleagues. According to a survey conducted by Harris Interactive on behalf of CareerBuilder, face-to-face time is still a highly preferred method of communication among Millennials. With the help of video conferencing technology, users can enjoy the freedom of telecommuting while still maintaining a personal connection with their colleagues. PGi products offer a state-of-the-art video feature that delivers crystal-clear HD video—giving you a secure visual connection.

2.      Anywhere you are

It’s imperative to have a conferencing call app that can go wherever you go. PGi products are designed to be as mobile as you are. It doesn’t matter if you’re on your phone, tablet or desktop—you can still have a highly productive meeting. Just remember, to use your mute button when experiencing any distracting background noise.

 3.      Chat

Millennials aren’t referred to as the “texting generation” for nothing. According to the Washington Post, the average monthly voice minutes of Millennials has fallen from 1,200 to 900 in the past two years while texting has increased from an average of 600 monthly messages to more than 1,400. Online meeting tools like GlobalMeet and iMeet have an innovative chat feature that allows you to connect with guests during you meeting. You can chat publicly among all guest participants or privately between individuals. With this text-like feature, you can share ideas, links or comments throughout your meeting.

 4.      Social networking

Known for being a social and confident group, Millennials are extremely comfortable around technology and prefer to use integrate it seamlessly within their communications. With iMeet’s full social media integration with social networking applications such as Facebook, Twitter, LinkedIn and YouTube you can easily join each other’s networks and quickly expand your business contacts.

GlobalMeet has many different features that can help Millennials successfully manage a conference call. If you’re not a Millennial, chances are you work with some.  Would you like to learn more about the differences between the differences between Millennials and other generations in the workplace? Check out our recent infographic on the PGi Blog!

Photo courtesy: Victor1558


About Lorna L.

Originally from Florida, Lorna moved to Atlanta to join the PGi team. In between trying to get used to Atlanta traffic and the crazy weather, she spends her free time playing with her dog, Mylo. Lorna enjoys writing about online collaboration tools and meeting tips.

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