As part of the launch of the Future of Business Collaboration blog, we polled all of PGi’s 2100 associates across the globe with a simple question: what does the Future of Business Collaboration mean to you? These men and women are the beating heart of business collaboration for businesses all over the globe, powering virtual collaboration, online meetings, audio conferences, corporate events and more, so we knew the responses would be strong, diverse and insightful.
In Part One of a Two-Part series, we’re featuring some of PGi’s best and brightest, all talking about the endless possibilities for the Future of Business Collaboration:
Dana Campbell, Communications Manager, A&I Team, writes about how collaboration technology is changing the structure of the workday:
Not all companies understand that a traditional 8-5 workday no longer exists but once they do, they’re going to reach new heights of employee satisfaction and productivity. Some people do their best work at 2 a.m., either by choice or by necessity, and all of the great technologies out there–including ours–are paving the way for smarter, more efficient business. That’s the Future of Business Collaboration.
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Micah Haarbrink, Corporate IT System Administrator, envisions a future powered by artificial intelligence:
I envision a future where advances in AI will provide virtual clones of ourselves to act as a personal concierge to our customers in a meeting lobby setting or possibly even hold conferences and speak on our behalf, learning more and more from witnessed behavior in the audio, video and chat communications I engage in through my meeting room. Virtual renderings of ourselves can meet people in web or audio conference lobbies offering to answer questions, chat about local news and so on while our customers or team members wait for us to join. Email responses can be automatically drafted, anticipating your response to situations and then flag you for tweaking and approval before being sent out. The future will support removing the menial tasks in life allowing us to spend more time on personal interaction in key situations and focusing on creativity and innovation as a means to driving business and personal growth.
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Terry Lyons, Director of Product, EMEA & India, writes about Strategic Agility, and how collaboration empowers businesses to become more agile on the global stage:
I recently did a research paper on Strategic Agility, which is the ability of an organisation to quickly change direction by making quick decisions, re-allocating resouces and being aware of what is changing in the marketplace. With products like GlobalMeet and iMeet, it allows organisations to get together quickly from anywhere in the world to make these decisons required to become more agile. So for me The Future of Business Collaboration, is about how we help organisations become more agile and ultimately create more value for a company.
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Clarissa Hughes, Incident Management Analyst, writes about the impact of wearable technology and intelligent applications on worklife balance:
Wearable technology will allow users the opportunity to collaborate virtually anywhere, making it easier to meld our personal and professional lives. It won’t be necessary to miss little Johnny’s soccer practice, when you can join that iMeet meeting using your Google Glass from the bleachers. Skip the drive through, you can participate in a GlobalMeet call on a smartwatch while making dinner. Agenday will remind you about your meeting, so your morning run doesn’t go too long. People no longer need to sacrifice the things that matter to them in order to meet a deadline.
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Therese Mushock, Design Strategist, writes about the war room of the future, a virtual space tomorrow’s technologies empower a truly immersive collaborative experience:
To me, the future of business collaboration means virtual war rooms where entire projects can be born, and live out their entire life cycle, in one highly visual, engaging and dynamic space. Imagine an immersive, but digital, version of Google’s Agile War rooms, described here. The visual interface of a virtual war room would need to be just as tactile and engaging as a physical planning space, complete with movable sticky notes, whiteboards and sketch logs, notes and comments. Imagine the ability to create a visual virtual document, and then hide and show layers of information over the top of that document: team comments, relevant links, references to the research cited. A virtual war room would need easy meeting space nearby, and perhaps all virtual meetings that would take place there would be automatically recorded and documented in the war room itself. Finally … imagine a way to easily look back at the growth of a project, similar to Facebook’s yearly summary feature: A short video showing a time-lapse and major milestones of the project (first deliverable, first sale, 200th meeting, etc.). Could be a great way to leverage emotional appeal into our long-term workflows … when people are emotionally engaged in their work, life takes on a new meaning.
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