International Retailer Supports Global Growth with GlobalMeet Audio

For 60 years, an off-price retailer of apparel and home goods has been growing globally. As a PGi customer for nearly 10 years, they have relied on PGi to fully understand its business, its organizational goals, and to provide scalable, enterprise collaboration solutions for their growing needs.

The international retailer uses Microsoft Skype for Business in order to reach local and international stakeholders. After experiencing limited call capabilities and audio budget challenges, the business engaged PGi to find the most cost-effective solution for global audio coverage that would seamlessly integrate with Skype for Business both on desktop and mobile applications.

After a successful large scale pilot phase within the central IT department, the retailer decided to partner with PGi once again to implement GlobalMeet® Audio integration with Skype for Business on a global scale.

GlobalMeet Audio Supports Global Growth

With a focus on growth, the company is opening new offices and new retail stores around the world and GlobalMeet Audio will be there to make international connections clear and consistent with more than 160 available local dial-in numbers.

Enhanced Online Meetings:  GlobalMeet Audio offers access options in which users can join a call with dial-in, dial-out or VoIP.

Superior Integrated Audio: The solution not only offers security built for an enterprise, but it also adds more robust functionality for hosts, like “Mute All”, for better meeting management.

More Value: Thanks to GlobalMeet Audio’s global network, the business is hosting virtual meetings instead of spending money on costly overseas travel.

“With thousands of calls every month to various countries, we definitely save a lot on our international travel budget by meeting online instead,” said the company’s Network Engineer IV, Nicole Richardson.

More PGi Value via Agenday®

Nicole not only uses PGi’s GlobalMeet Audio, but she also uses PGi’s free smart calendar app, Agenday® . Agenday combines all calendars on a mobile device into one app.

Enhanced Productivity: iMeet Agenday’s smart notification feature automatically sends a reminder every morning with a summary of your day. The smart calendar app pulls appointments from all synced calendars and not only compiles a summary of the day, but will also send reminders before each meeting.

Increased Organization: Aggregate all of your meetings and reminders to access everything you need – both personal and professional – right in one app.

Read the full case study here

Are you ready to add superior audio to your Skype for Business Meetings? Request a free trial of GlobalMeet® Hybrid Audio for Skype for Business now.

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