We’ve all had to endure a bad conference call. From the unprepared attendee to late callers and those who forget about the mute button, conference calls can easily be derailed with the slightest interruption.
At PGi, audio conferencing is core to our portfolio, so we understand how frustrating a bad conference call can be. But even if you have the right equipment for the job, meeting etiquette can ruin a perfectly good conference call. Check out these three things you (and your colleagues) should never do on a conference call–your professional pride will thank you.
Don’t Multitask: Multitasking leads to a 40% drop in productivity and a 10% drop in IQ. If you’re in a meeting, be in the meeting mentally. Put away the social media, quit browsing on Amazon and get focused. Your colleagues – and your sense of professional pride – will thank you.
Don’t Forget about Mute: We’ve all been on a conference call that was interrupted by a barking dog, an ambulance wailing or someone chowing down on a bag of chips. Not only is it totally unprofessional to interrupt a meeting, but it can also absolutely be avoided. Far too often people forget about the mute button. Remember this trusty feature the next time you’re on a conference call.
Don’t Come Unprepared: It really should go without saying–don’t come to ANY meeting unprepared. But what makes a conference call different? When on an audio-only call, you have the disadvantage of not being able to see cues on when it’s okay to jump in and ask questions about what’s going on. To avoid falling behind and risking awkward interruptions, come prepared so you can positively contribute to your meeting.
For more tips about making successful conference calls, check out these posts:
- Audio Conferencing in the Mobile Age
- 8 Levels of Awkwardness on Disastrous Conference Calls
- Ways to Avoid a Conference Call Horror Story
- 6 Phrases to Avoid During a Conference Call