Telco Carriers are not only challenged by declining unit revenues, but are also faced with growing threats from changing patterns in communication and non-traditional competitors. And in order to guard against the onslaught of an all-out competitive bedlam, Carriers need a clear vision when taking the playing field.
According to Salesforce research, 86 percent of executives cite a lack of collaboration or ineffective communication for workplace failures. Once seen as simply a value-add solution, unified communications and collaboration (UC&C) solutions have gained traction as one of the most prevalent topics within the Carrier community. And as it is on the tip of everyone’s tongue, it’s important to stay ahead of the game, and understand the best features to look for in a UC&C partner.
To help you stay relevant with your customers, PGi’s Partner Channel has put together a checklist of the ten key factors that can strengthen a Carrier’s role as a cornerstone in the UC&C practices of your customers. Check out the free checklist now to learn how to stay ahead of the competition, maximize legacy revenues and distinguish your offering in an otherwise commoditized space.