New PGi Customer Survey Suggests the Desk Phone is Dying

In a recent pulse survey of PGi customers and collaboration users, it was found that desk phones are slowly disappearing as more knowledge workers are choosing mobility. The survey found that 60 percent of respondents said they only have a personal cell phone, and when working from home, 58 percent connect to meetings using their cell phone. Only 7 percent reported connecting to an audio conference call using a desk phone when working from home.

According to PGi CTO, Pat Harper, 36 percent of PGi’s audio and web conferences are currently being accessed through mobile devices. As mobility becomes more crucial to effective collaboration, the desk phone may continue to lose relevance, especially for those working from home. To learn more about the mobile habits of PGi’s collaboration users and customers, check out the full details below:

For more information about this survey please e-mail 

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About Andrea Duke

Andrea Duke
Andrea is a Georgia-native who specializes in communications. When she's not blogging for PGi, you can catch her playing or watching soccer, hiking or attempting crafts from Pinterest.

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