Here at PGi, our company’s success is directly contingent upon the collection of talented, passionate individuals whose hard work and dedication create the products, services and experiences that delight our customers around the world. Our commitment to putting the customer first permeates every facet of our business, from our phenomenal sales team to our award-winning Customer Care team.
I would like to take a moment today to commend a key member of our Customer Care team for consistently going above and beyond the call of duty to provide steady leadership to her team and compassionate support and care to every single customer she encounters. Michele Dobnikar has long been a valuable asset and contributor to our customer culture, and I am pleased to announce that Michele has received a silver Stevie award for “Woman of the Year — Business Services Industries” at the 2017 American Business Awards.
Unwavering Commitment to the Customer
Anyone who has worked with Michele has witnessed her unparalleled commitment to pleasing and supporting our customers; her dedication and compassion is readily apparent to all who have the pleasure to work with her. Her Stevie award serves as evidence that even those outside of the PGi family appreciate her fervor for customer service.
Just look at what the judges had to say about Michele:
- Michele has helped PGi improve customer retention and satisfaction through passion, vision and strategy
- A software that is needed by many companies; I expect there will be many years of continued success and growth
- Extraordinary performance; among the top 10% in my experience
- To implement a new initiative successfully is a strong measure of executive leadership. To execute successful initiatives simultaneously, earn success, while demonstrating civic outreach and personal compassion is beyond extraordinary
- Proof that you cannot go wrong with genuine compassion. LOVE THIS
- Michele has clearly demonstrated her motivation and accomplishments. Her ability to drive and motivate after a difficult situation is amazing. Well done on so many levels.
- Michele understands how to deliver powerful results in her business and with her people. Her work history is impressive.
On behalf of everyone at PGi, we offer heartfelt congratulations to Michele on this well-deserved honor. We consider ourselves fortunate to be home to people like Michele and the hundreds of other PGi employees around the globe who bring a spirit of positivity, responsibility and humility to work every single day.