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How Unified Communications Unites the Workforce

“Two heads are better than one.” We’ve all heard the old cliché encouraging teamwork, but another cliché that applies to collaboration in the workplace may be, “Easier said than done.” Not long ago, techniques to encourage collaboration included breaking down office walls and pushing employees into cubicles so they could easily see and hear each other.

In today’s teleworking world, physical location is almost immaterial, and technology, a.k.a. Unified Communications (UC), takes center stage as the collaboration enabler. UC integrates instant messaging, presence information, voice, mobility, audio, web and more services to make the communication process between internal and external teams easier and allow employees to conduct virtual interactions that provide a rich and effective collaborative experience.

A collaborative culture is one of the most potent elements for an organization’s survival. Here are some ways Unified Communications with Collaboration (UCC) helps make collaboration easier and fosters success within teams and entire enterprises:

Build team trust

Unified Communications with Collaboration helps colleagues get to know each other, which is especially important with offshore teams where cultures, language, and work styles are different. Intuitive UCC interfaces make arranging, attending, and managing meetings easy and familiar. When colleagues trust each other, they are more likely to avoid minor conflicts, allow room for fresh ideas to surface, and see value in working together.

Speed up solutions

Collaboration speeds things up and fast-track progress, enabling businesses to finish important projects and meet crucial deadlines efficiently. With multiple individuals working on a project, the work can be divided up equally and efficiently between those with the time and the expertise to handle specific tasks. This also significantly reduces the project delivery time.

Make teams more productive

UCC enhances the way teams communicate to boost production and performance. With real-time messaging, questions get answered quickly, so the amount of time spent waiting is reduced, and people can get back to work. With quick and easy ways to communicate, the issue of people working in silos also begins to diminish, and the sharing of ideas and information becomes more natural and ingrained in everyday operations.

Add flexibility

Teamwork and collaboration are the foundations of work methodologies such as Agile and Scrum, which allow teams to be more flexible and responsive. Teamwork makes it easier to pivot when customer preferences change or disruptive technologies enter the scene. By implementing Unified Communications with Collaboration, teams are able to stay abreast of a project’s status and move onto next steps faster.

Make companies more attractive to top talent

Millennials relish the opportunity to engage, interact and learn from senior management, and collaboration tools give them access to management and companies a competitive advantage when attracting and retaining top talent. In addition, collaboration creates a natural mentor-mentee relationship between new employees and experienced workers, which helps inspire and engage both groups even more.

Team collaboration via UCC makes sense for any organization. It enables groups to do great things that an individual couldn’t accomplish alone. Widespread collaboration leads to fully engaged workers eager to take on new projects and embrace change, not as another burden, but as a challenge that will take them to the next level. Learn more about unified communications with collaboration now. 

About Kelly Strain

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