secure video conferencing

How Secure is Your Video Conferencing?

The question of security is one that hits close to home for most businesses. Today, the business community is hyper-aware of security risks as companies operate outside of traditional office space. The stakes are higher than ever now that almost every meeting you host or attend is over video conferencing.

When businesses look at their data security, they need to look at more than just antivirus systems. Businesses need to review their virtual environment as a whole. So, just how secure is your video conferencing platform? There are two components to this question. How does your video conferencing provider treat your data and how secure is the video conferencing software itself?

At PGi our priorities align with our customer’s needs and our roadmap reflects that. Recently, we increased webcams to support larger video meetings and now we are excited to deliver enhanced security features to limit meeting disruptions and protect against unwanted guests.

PGi’s Approach to Security

At PGi, we place the utmost importance on security, and our customers can rest assured their data is secure. It’s our mission to provide reliable and secure video conferencing to millions worldwide.

We understand the importance of data security and protection. Therefore, we promise our customers that we will never sell or rent data. After all, we’re in the business of helping people connect, not selling their data. Furthermore, we adhere to industry best practices and global standards to ensure the security and integrity of our systems.

PGi has a formal security program with a dedicated team that brings the proper industry-standard security controls to maintain security, confidentiality and availability. To ensure our customer data is protected, PGi actively participates in security programs and holds the following certifications:

  • SOC 2 Type 2 Audit, which is performed every year and demonstrates adherence to privacy, security, availability, integrity and confidentiality criteria
  • Privacy Shield with the US Department of Commerce
  • TRUSTe certified for privacy practices, programs and policies

We keep our solutions secure, fast, responsive and reliable and create efficiencies through back-end service automation. The network, hardware, software, personnel and facilities are all optimized to protect the integrity of meetings.

Enhanced GlobalMeet Collaboration Security Features Available to Users

With more companies working from home and the uptick in video conferencing usage, security has never been more paramount to PGi and our users worldwide.

To help our customers feel more secure during their meetings, we brought security features to the forefront of the meeting experience, making security more accessible and visible to hosts and participants. The new GlobalMeet Collaboration security menu has three key enhancements to help provide additional security to your meetings.

Lock Room

Hosts can lock their meeting room to prevent anyone from joining a meeting in progress. Rest easy knowing the only people listening in are those on the attendee list, no video “bombers” welcome.

Enable Waiting Room

Often hosts and participants need to discuss sensitive or confidential topics. Meeting hosts can configure their settings to pool meeting attendees into a virtual waiting room until the host admits them into the meeting.

This is a great way to monitor who is coming into your meeting and also gives you a chance to ensure your meeting is set up properly before guests enter.

Host Controls

To protect your meetings and the information shared, you can restrict participant powers. For example, only allow those permitted to share their screen or presentations.

These enhanced controls are available at the top right corner of your meeting room, indicated by a shield icon, for ease of use and so that meeting hosts can take immediate action if the need arises.

PGi has powered virtual meetings and events for customers safely and reliably for nearly 30 years, helping people, teams and enterprises connect all over the world with advanced video conferencing. Never has this been more necessary than now as businesses worldwide have had to embrace work from home for the foreseeable future.

For more information about PGi’s approach to security, please read our security statement.

About Kelly Strain

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