Audio Conferencing

3 Things You Should Never Do on a Conference Call

conference call

We’ve all had to endure a bad conference call. From the unprepared attendee to late callers and those who forget about the mute button, conference calls can easily be derailed with the slightest interruption. At PGi, audio conferencing is core …

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5 Things You Should Never Do on a Conference Call

conference call

Proper etiquette is crucial in all walks of life, but there’s no place where good manners are more important than on a conference call. Conference calls present participants with a field of awkward landmines which can detonate with the slightest misstep …

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3 Tips for Evaluating Audio Conferencing

audio conferencing

In spite of the advances in communication technologies of late—face-to-face video, instant messaging, mobile applications and more—it can be easy to forget that audio conferencing is still the cornerstone of collaboration. All of the video chats and online meetings in …

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International Retailer Supports Global Growth with GlobalMeet Audio

For 60 years, an off-price retailer of apparel and home goods has been growing globally. As a PGi customer for nearly 10 years, they have relied on PGi to fully understand its business, its organizational goals, and to provide scalable, …

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Case Study: Northwestern University Grows Online Learning with PGi

Northwestern University (NU), headquartered in Evanston, Ill., comprises a student body of 21,000. To support their online learning programs, the university has leveraged a combination of independent learning and interactive audio and web conferencing. However, by offering a VoIP only …

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Audio Conferencing in the Mobile Age

The evolution of mobility and cloud-based technology has dramatically altered our expectations for user experience. All the information we could ever want in our personal lives is never more than a tap or swipe away. And finally, after years of …

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8 Levels of Awkwardness on Disastrous Conference Calls

awkward conference calls

Once again, your conference call starts late, runs long and is full of pauses and disruptions, but maybe no one noticed, right? Wrong! Behind the scenes, your meeting participants are wincing, yawning, multitasking and boiling with anger. Drink a cold …

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Ways to Avoid a Conference Call Horror Story

Conference calls are a key element to getting business done in the modern workplace. Whether it’s over audio or an online meeting tool, there’s always an opportunity for something to go horribly wrong on a conference call. Sure, I’ve been …

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6 Phrases to Avoid During a Conference Call

Phrases to avoid during conference calls

Regardless of whether you think the conference call is still relevant in 2015, they remain a staple of our business day. Whether you’re meeting with coworkers or external vendors or clients, the need to talk quickly and easily with groups …

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Is the Conference Call Still Relevant in 2015?

conference calls

When an employee needs to collaborate across a distance, today they can communicate with video or even make a polished presentation using webcasting and webinars. With more engaging, interactive options available than ever, is the conference call still relevant in …

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Master Unruly Audio with the Conference Call Flowchart

conference calls

In PGi’s most recent eBook, “The Modern Worker’s Etiquette Handbook,” we explore several modern business etiquette tips for email, social media, telecommuting and more. Online meetings and conference calls are one of the most common examples of where etiquette can …

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3 Things You Should Never Say on a Conference Call

conference calls

Love ‘em or hate ‘em, conference calls are an inevitable part of your workday. They’re so commonplace that Tripp and Tyler’s video mocking them has, as of this writing, over 8 and a half million views on YouTube. That’s a …

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5 Things to Avoid When Making a Conference Call

Many people struggle when meeting in conference calls. These individuals suffer from lack of experience and simply have no idea how to conduct a productive and collaborative meeting. Don’t be the one who doesn’t have a clue of how to …

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PGi’s Latest White Paper is Your Definitive Guide to Modern Audio Conferencing

audio conferencing

Nothing is more important to collaboration than consistent, high-quality audio conferencing connections that you can always rely on. We have a saying around here at PGi: the spoken word is the foundation of collaboration. In spite of all of the …

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How to Make the Most of Your Conference Call Solution

globalmeet audio tools

Gone are the days when everyone you needed to talk to was just down the hall. Now, teams and clients may be located all over the country. Conference calls act as great tools for collaborating with others, no matter their …

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What Conference Calls Looked Like in the Past

Effective communication is imperative to the success of any business. The tools and methods used to communicate have significantly evolved over the years. From the pony express of the 1800s to today’s innovative voice and video communications, businesses have used …

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Business Etiquette for Conference Calls

large meetings

Meetings happen every day in the business world. In fact, it is estimated that professionals attend 61 meetings per month. That’s a lot of conference calls, face-to-face meetings and web conferences. To ensure you make the best impression in your …

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5 Things to Avoid When Making a Conference Call

conference call

Conference calls have become very popular in the business world. Due to the global demands of today’s marketplace, companies have employees spread all over the world. These remote teams use conference calls and virtual meetings to help maintain effective communication …

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The 7 Worst People You Meet on Conference Calls

There’s something about the comfortable visual anonymity of the conference call that brings out the worst in people. It’s like they think “Well, no one can see what I’m doing, so let’s see how disruptive I can be!” Here are …

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Your New Conference Phone: Audio Conferencing in the Age of the Tablet

audio conferencing

Walk by any conference room in your organization and odds are there’s a conference phone in the middle of the table. They’ve become symbols of workplace collaboration and communication. But as the proliferation of mobile devices continues to rise, they’ve …

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