Audio Conferencing

3 Ways Video Makes You a Better Sales Rep

According to YouTube’s latest press statistics, 500 years of YouTube video is watched every day on Facebook and over a third of the platform’s total monetized views come from Content ID, its advanced content management solution. Suffice it to say, …

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Increase Your SMB’s Agility Through Technology — The Great Equalizer

A few years ago, one of my reps and I were on a video conference with a prospect based in Portland. Without our prompting, he began to talk about all of the issues he was having with one of our …

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3 Ways to Be a Human for the Holidays – ‘Tis the Season, Not the Selling

The herald angels have been harking (and hawking their wares) before Fall even adjusted its woolen scarf. We’ve been swathed in red-and-green packaging and dunked in faux-snow ad décor since before the fine Halloween episode of Modern Family. But no …

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3 Ways Your Kid is a Better Sales Rep Than You—Proven, Virtual Communication Strategies

Why? My 6 year old son asks me this question at least 10 times a day—and his endless curiosity has led me to believe that sales people win when they use the same elementary approach to closing deals. So take …

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Scary Stories of Online Meetings Gone Wrong

It’s that time of year: Halloween. The day when the spirits of restless sales reps come back to roam our halls and cubicles once again. Their ghostly cries foretell dangers more ominous than we could ever imagine: Tech back your …

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An Open Letter to IT: We Need To Own Our Tech Decisions

At my breakout session at AAISP a few weeks ago, I asked the audience to raise their hands if they used some sort of conferencing tool. A ton of hands went up. Then, I asked those people if they themselves …

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Put the Human Back in Human Resources with Video

Join me TODAY in Chicago at AA-ISP’s Frontline Conference Series!   The War on Talent is nothing new. I’m serious. The technology may have changed, but the basic principles you need to attain top talent haven’t changed at all in …

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Three Workplace Trends That Change the Future of Conference Calls: Globalization, Online and Mobile BYOD

Like so many others, this market is experiencing exciting new changes brought on by the biggest workplace trends since the dawning of the personal computer: online, BYOD, mobile and globalization. Conference calls have been the lifeblood of business for over …

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7 Ways to Win with Face-to-Face Results, Without the Cost

It’s possible to get your inside sales team to the level of an outside sales team. But not with your technology. And not with your existing sales processes. Many organizations have responded to pressure from the C-Suite by re-organizing with …

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Deliver a Rich Customer Experience to Increase Revenue and Customer Loyalty

This last Sunday, Seth Godin blogged: “It’s easier to love a brand when a brand loves you back.” I couldn’t agree more. It’s never been more important to cultivate genuine customer relationships. Over 63% of buyers chose helpfulness and knowledge …

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Go Mobile the Right Way: Simple Mobile Meeting Tips

iMeet Mobile

We’re big fans of meeting on the go here at PGi. We even cut our very own award-winning digital nomad Cora Rodenbusch loose around the world for almost a year, and we continued to work and collaborate closely with her …

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What nonverbal messages do you send during virtual meetings?

I’ve said before that up to 93% of communication is nonverbal. But did you know that you exchange approximately 800 nonverbal messages during the average 30-minute sales call? (Source: The Art of Nonverbal Selling, Gerhard Gschwandtner) On a sales call, …

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Technology Got You Down? Let Simple Conferencing Pick You Up

When it comes to new technology, I am one of the last to adopt the latest advances. I still love handwritten notes, birthday cards sent through postal mail and books printed on paper.  Each of these things helps me feel more …

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Sales Science: 4 Ways to Get Your Top Talent Face-to-Face on Video with Qualified Prospects

Last week, I said sales leaders must demystify the why behind sales results to build and sustain high-performing teams. Today, I’ll show how we can use hard science to leapfrog those hurdles. If you trust your gut in sales, you’ll …

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Happy Holiday Wishes from PGi

 

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9 Surefire Ways to Jumpstart Participation in Virtual Meetings

Last week, I listed 10 things your team really does on a web conference call. Keeping your team from being distracted is one thing, but getting them to fully engage in a virtual meeting is quite another. Here are 9 …

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Web Therapy: It’s for Real… on Showtime

More proof that video conferencing is everywhere: Web Therapy on Showtime. Lisa Kudrow, of Friends‘ fame, stars as a passive aggressive therapist who can’t bear to meet with her clients in person. Instead she performs her shrink duties via video …

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I Hope Your Knowledge Workers are Outfitted to be Mobile and Flexible, Collaborating and Meeting Anywhere

In a recent Forbes article, Forrester Analyst TJ Keitt challenged businesses and their IT organization to assess if they are ready to support a flexible and mobile workforce outside of the firewall. “The bottom line is that if businesses are …

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Not Your Average Conference Call

It goes without saying at PGi we host a lot of meetings. A. Lot. Of. Meetings. In fact, we’ve been the technology behind nearly half a billion meetings in the last five years. The fearless blog team, which includes some …

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To Go Green, the U.S. Government Will Expand Use of Web Conferencing

In a July 26th article about teleworking on FederalTimes.com, it was noted that the U.S. government was pledging to cut green house gas emission caused by their workers by 13% before the end of 2020. A couple methods they plan …

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