Home » Andrea Duke

Andrea Duke

The Risks of Letting Employees Lead the IT Agenda

IT

We live in an era of ever-evolving technology that is changing the way we work and live. Our homes and offices are being flooded with a host of choices that will revolutionize how we work and play. But, with this deluge of technology, how does an IT team stay focused to understand the latest tools and applications while also balancing enterprise …

Read More »

Why You’re Always Late (and How to Fix It)

Late

When I first started doing research on this topic, I genuinely believed that late people just had total disregard for anyone’s time or that they were terrible at time management. Any Type A person, like me, believes in the mantra, “If you’re not 15 minutes early, you’re late.” And if you’re that person, I bet you have the same preconceived …

Read More »

What is Hygge and Can It Be Used in Your Work Life?

hygge

It seems like every day I hear about a new “fad” or lifestyle trend that is guaranteed to make me more productive, mentally healthier and just overall happier. From cognitive tricks to get more done in 90 minutes than you have in 30 days to eating different foods to power you through an afternoon slump, there’s always something to try …

Read More »

How Event Conferencing Can Elevate Your Next Call

event conferencing

Open communication between team members and executives can be difficult for companies, especially for those who operate on a global scale. And whether you’re hosting a quarterly town hall or an annual investor relations call, keeping the call professional and secure with reliable audio is critical to producing a flawless meeting. When the stakes are high for transmitting important communication …

Read More »

Three Ways to Become a Better Presenter

Presentations and public speaking strike fear in the hearts of people everywhere. Whether it’s a presentation for a small board of stakeholders or speaking in front of hundreds about your company’s latest product, presentations can be uncomfortable and nerve-wracking. In fact, according to Statistic Brain, 74% of Americans fear public speaking. It’s the number one phobia, with fear of death …

Read More »

21 Questions to Ask Before You Implement a New Collaboration Vendor

Customer service is the core of our business. Over the last 25 years, we’ve learned the importance of providing support before, during and after the implementation of our software, and we’ve seen the significant impact of providing our customers with the right training and adoption programs to ensure success. In fact, 97% of our customers cite training and adoption programs …

Read More »

New PGi Customer Survey Suggests the Desk Phone is Dying

In a recent pulse survey of PGi customers and collaboration users, it was found that desk phones are slowly disappearing as more knowledge workers are choosing mobility. The survey found that 60 percent of respondents said they only have a personal cell phone, and when working from home, 58 percent connect to meetings using their cell phone. Only 7 percent reported …

Read More »

Lack of Company Culture: The Silent Killer to Your Success

Uber, the world’s largest ride services company, has captured headlines around the globe recently. With the resignation of Jeff Jones as president and CEO Travis Kalanick’s public apology after being filmed swearing at a company driver who complained about rates being cut, the company’s dirty laundry has been left out to dry for all of us to see. The company …

Read More »

Women in History: Rear Admiral Grace M. Hopper

As we continue our recognition of outstanding women in history, this week’s feature goes to Grace M. Hopper, an American computer scientist and U.S. Navy rear admiral. The late Hopper, who often was called “Amazing Grace” by her peers, is credited for leading the team that created the first computer language compiler that was a precursor to the widely used …

Read More »

Customer Insights: Vacation Policies – How Does Your Company Compare?

Whether it’s a trip to visit family or an adventure across the globe, nothing is better than a vacation. And now that spring break is in full swing for many schools, that means many employees with children will be taking vacations very soon. But, as we have discussed before, paid vacation time in the U.S. isn’t as extensive as many …

Read More »

Women in History: Dr. Erna Hoover

In continuance with our ode to women who have played a role in shaping technology as we know it, PGi would like to take a moment to honor Dr. Erna Schneider Hoover. Dr. Hoover, born in 1926, is an American mathematician who is noted for making key contributions to the system architecture of the computerized telephone switching method, developed by …

Read More »

Case Study: Hunter PR Connects Stakeholders with GlobalMeet Audio

Award-winning international public relations firm, Hunter Public Relations, serves a broad range of esteemed companies and brands using a blend of traditional publicity, social and digital media outreach and strategic partnerships. The company, founded in 1989 as an agency specializing in food and nutrition, has grown into one of the most respected mid-sized marketing communications firms in the United States …

Read More »

2017 Workplace Tech Trends

During a quick pulse survey, PGi surveyed customers and knowledge workers from across the U.S. to find out what type of technology they want to see in their offices in 2017. In order to fully understand and analyze this year’s workplace tech trends, PGi asked these front-line employees to provide honest feedback, and there were a few surprises. The most …

Read More »

Productivity and Food: The Proof’s in the Pudding

food and productivity

Think back to the most productive day you’ve had this week. What are some of the things you remember doing that boosted your productivity? Maybe you tuned out the world with some soulful jazz or took a break and walked around the block to get fresh air and a fresh perspective. But do you remember what you ate? When we …

Read More »

“Being Busy” is Counterintuitive: Here’s How to Prevent It from Ruining Your Productivity

In our fast-paced, always-on, multi-tasking society, we see being “busy” as a sort of badge of honor. A badge that earns respect amongst your peers because if you’re busy, you’re obviously doing something right. But is “being busy” really all it’s cracked up to be? Staying busy is a necessary evil in most our lives. Most of us feel that …

Read More »

Death of the Home Office

The last time you worked from home, where did you set up shop? Your couch, bed, kitchen table or outside on your porch? A decade ago, a telecommuter wouldn’t have the leisure of posting up for the day on their couch. A telecommuter back then would need a full home office setup to be successful — a dedicated desk with a desktop computer, …

Read More »

Elements of the Smart Office

smart office

Over the last few years, the term “smart” has been used more and more frequently to describe the technology that has become integrated into our daily lives. Now, smartphones and smartwatches are practically ubiquitous, smart cars are starting to hit the pavement and smart homes are becoming the norm.  The “smart” trend is becoming equally as present in our workplaces …

Read More »

2017 Future of Business Collaboration eBook

A little over 25 years ago, we were first introduced to the “World Wide Web”. Since that point, technology has rapidly changed and evolved to achieve one goal: to make our lives easier, more productive and more efficient. Over the last decade a particular type of technology has achieved just that. “Smart” technology has become ubiquitous in our everyday lives. …

Read More »

The IT Buyer’s Guide to Web Conferencing

IT web conferencing buyers guide

It’s well-known that web conferencing solutions can have a great impact on a company’s productivity, communication and efficiency, all while saving time and money. As business teams become more geographically dispersed, web conferencing solutions continue to reaffirm their place as the cornerstone of team collaboration for businesses both small and large. But with all of the positive impacts a web conferencing solution …

Read More »

Are Americans Shaming Their Co-Workers Who Work From Home?

remote work shaming

Remote work, telecommuting and telework are all terms that everyone has become familiar with over the last decade. With the proliferation of IT consumerization and Bring Your Own Tech (BYOT), it has become easier than ever for everyone to stay connected and in tune with work during all hours of the day (and night). In fact, PGi’s 2016 Global Telework …

Read More »