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Andrea Duke

Why is it Harder to Work in a Noisy Office Than a Café?

There are a lot of situations in life that seem to happen with no rhyme or reason. Why does one sock always seem to go missing after a stint in the dryer? Why does my cat wait until I’m nodding off to sleep to sprint all over my apartment and knock things over? Why is it so much harder for …

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Snow Days and Tube Strikes: How Telework Policies Can Save Your Workday

Over the last week, Winter Storm Helena ground transportation to a halt across the United States. From almost three feet of snow in Colorado to slick and ice-glazed roads in Atlanta, the storm has resulted in rolling closures of offices of all industries across the country, and has continued its way up the Northeastern Coast. Meanwhile, thousands of miles away, London …

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PGi Unveils Alpharetta Office Redesign and Technology Advancements

With the New Year comes new changes, and PGi’s office in Alpharetta, Ga. is no exception. Recently, PGi unveiled some new design updates and expansions to its metro Atlanta area office. The expansion brings new opportunities to leverage and capitalize on the recent technology boom and abundance of technical talent that has been flooding the area in recent years. “With …

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Top 3 Business Resolutions for 2017

smart office

As we approach the final week of 2016, we find ourselves reflecting on the ebbs and flows of the year and begin preparing for what 2017 could hold. This holds especially true for business leaders. Now is the time to ensure lofty and zealous goals are set in place—and there’s a process to actually meet those goals, because about only …

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Pet Perks: Office Pets Improve Productivity and Teamwork

Pet policies

Dogs have long been named as “man’s best friend” – and for good reason. Their loyalty, trust and overall dedication to their owner forms a bond that rivals even the truest of human companions. But besides being loving companions (and the best thing to grace this earth), dogs can also help you become a more productive, focused and dedicated team …

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Future of Work: Smart Drugs in the Workplace

smart drugs

You may remember the 2011 movie Limitless, starring Bradley Cooper. With the help of a designer pharmaceutical called NZT, Cooper’s character was able to access 100 percent of his brain capacity, allowing him to become laser focused, helping him become a fast-rising financial superstar. While NZT isn’t a real drug, the scenario of utilizing cognitive-enhancing drugs to be more productive …

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Five Thank You Notes for Your Coworkers

thank you notes

All too often, we get wrapped up in our own lives and forget to show gratitude for the people around us who make our lives (and jobs) easier every day. Simple acts of gratitude can go a long way, especially when it comes to recognizing your coworkers for all their hard work and efforts. So, before you head off to …

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Top 10 Coolest Coworking Spaces in the US

With flexible working hours, mobile productivity and virtual meetings becoming the new normal for professionals across the globe, start-ups and freelancers are looking to alternatives to traditional office environments to stay connected and get inspired. Coworking spaces, shared workspaces that members can join for a fee that provide power, Wi-Fi and other office amenities, are an increasingly popular choice for …

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Workplace Etiquette: Dos and Don’ts

Workplace Etiquette

When you think about it, we spend more time each week with our coworkers than we do our families. At a minimum of around eight hours a day we are in an enclosed space, working alongside team members who all have different personalities and quirks. And sometimes, these personalities and quirks can clash against unspoken office guidelines, often creating tension …

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Can Employees Really Give Managers Crucial Feedback Without Reprisal?

manager feedback

Employees are a sort of “case study” for a company. They can spread positive news about the business to their outer networks, provide valuable brand awareness and ultimately, keep the company honest in terms of leadership. Plenty of leaders encourage employees to speak up, give feedback, pitch new ideas or be a watchdog for unethical behavior. But can employees actually …

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The Art of the Cold Email

cold email

Cold emailing is one of the most difficult sales communications to pull off. Why? For starters, you have no history or connection with your audience, no real way of knowing what may resonate with them. Second, because you lack a relationship with this person you’re missing out on non-verbal feedback, so you can’t modify your approach in the moment of …

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PGi’s Survival Guide to Workplace Zombies

smart office

Far too often employees can fall into a trap of being unmotivated, unproductive and just plain disgruntled with their jobs. These symptoms are a cause of a virus that can easily turn your employees into Workplace Zombies. Learn more from PGi about how to prevent the virus in your workplace: PGi Survival Guide for Workplace Zombies from PGi Step 1: Motivate …

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Future of Work: Artificial Intelligence in the Workplace

Artificial Intelligence

Over the last several decades, technology has changed tremendously. I can’t tell you how many times my father has told me about a computer science class he took in college where the computer required punch cards to function (sorry to date you Dad!). Fast-forward and we have artificial intelligence at the palm of our hands, hands-free texting in our cars …

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iMeetLive Releases New Update

In PGi’s continued efforts toward innovation in the unified communications and collaboration marketplace, we are constantly aiming to ensure our product offerings are up to date with the latest needs of our customers. Recently, our robust and full-spectrum webcasting platform, iMeetLive®, rolled out a new update for users. The update features the ability to rename both custom HTML and system …

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PGi Announces New Event Conferencing Platform

event conferencing

From investor calls to corporate town hall events, when there are hundreds or thousands of global stakeholders on the line for high-touch calls, it’s imperative to have a secure, reliable audio connection. That’s where operator-assisted conferencing solutions play a critical role and why we’re proud to announce upgrades to PGi Event Conferencing. The new Event Conferencing refreshes and standardizes the …

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5 Team Building Activities (That Don’t Suck)

team building activities

When you hear the term “team building” what comes to mind? Standing in a circle playing Two Truths and a Lie? Ropes courses? Or a company picnic with field day games? Yeah, I’m cringing a little too. But there can be a real benefit to team building activities, if they are done right. Team building activities help with facilitating positive …

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4 Tips from Our IT Team on Working Together

National IT Pro Day

Working in IT isn’t glamorous. There is a lot of hard work, research and problem solving that goes into working as an IT professional, and more often than not, these professionals are under-acknowledged or unrecognized by the rest of the organization. Today, on National IT Professional Day, we wanted to give our readers a little more insight into what it’s …

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PGi Named a Best Adoption-Friendly Workplace for the 6th Year

For the sixth year in a row, PGi is honored to be named a Best Adoption-Friendly Workplace by The Dave Thomas Foundation for Adoption®! Since 2007, the Dave Thomas Foundation for Adoption, America’s only non-profit public charity dedicated to finding adoptive children waiting in foster care, has compiled this annual list honoring companies committed to offering support with financial assistance and …

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eBook: UC&C for Telco Carriers: A Clear Vision for a Complex Playing Field

As technology continues its rapid evolution, few industries are insulated from disruption. Old-fashioned notions of “business as usual” are being bulldozed, pushed aside for a new era of increased agility, transparency and interconnectivity. Telco Carriers and Communication Service Providers (CSPs) are no exception; if anything, it’s a category with compelling innovation and fierce, fast-moving competition. Carriers are challenged by declining …

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Infographic: UC&C for Telco Carriers

Telco Carriers

Over the last few years, there has been major shifts in the unified communications and collaboration (UC&C) landscape. With new, over-the-top (OTT) brands, such as Facebook and Google, entering the communications market place as competitors, much of Telco Carriers’ traditional strategies will need to be revisited in order to protect and grow their base of business. To understand how UC&C market …

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