Luke M.

Luke focuses on all things content creation and writing for PGi. He authors in-depth guides and product updates to teach users and readers about productivity and collaboration. In his spare time, Luke brags about being from North Carolina and loves referring to himself in third person.

What is Calm Technology and How Can it Help in Communications?

The main goal of any meeting should be one where people can collaborate and communicate effectively without disruption. Unfortunately, this is not always the case. In fact, studies estimate that over $37B is wasted every year in unproductive meetings. There …

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GlobalMeet for Skype Server

PGi is happy to announce that its enterprise-leading GlobalMeet conferencing solution can now integrate directly with all versions of Skype for Business (Skype) Server and Lync Server 2013. As an expert in automated audio conferencing, PGi helps enterprises using Skype …

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Technology Resolutions for 2018

As the final few weeks of 2017 approach, we find ourselves in the tricky conundrum of trying to finish the year strong while simultaneously planning ahead for the upcoming year. As a result, the December month places an extraordinary amount …

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Making Your Remote Workers Your Most Engaged Workers

Let’s look at that title for a second. Could remote employees be your most-engaged workers? Aren’t they just scattered across the globe doing who knows what? Well, we beg to differ. Remote employees can be your most engaged and productive …

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Can Company Culture Kill Tech Adoption?

For large enterprises, it can be a struggle to implement new technology with the growing needs of employees today. A recent study shows that businesses typically understand that new technology is important for users and organizational growth, but fail to …

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Staying Aware of Phishing Attacks

Phishing attacks — emails that impersonate a trusted source to trick users into sharing information — are a challenge for every email user. Recently, our PGi billing team became aware of a phishing scheme that impersonates a PGi invoice. To …

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How to Maximize Your Skype for Business Investment

With over 50 billion minutes of traffic each month, it’s no secret that Skype for Business (Skype) is frequently used by enterprises to solve day-to-day instant messaging and communication needs. No matter which communication or collaboration system you use, for …

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How To Switch Gears When Feeling Overwhelmed

Have you ever gotten stuck or distracted during a work assignment? Or have you been given too many projects at once and can’t effectively manage your time? In the face of many tasks to complete, it can be easy sit …

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PGi Increases Webcast Streaming Powers with Hive

We’re excited about our new reseller agreement with Hive Streaming, a leader in enterprise video distribution solutions, to continue to deliver a high-quality, analytics-supported webcast streaming experience for customers. In our checklist, “Maximizing Broadband While Running HD Video in the …

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Going Mobile is the Future of the Workplace

In order to succeed in today’s world, businesses must prepare for a sophisticated and modern approach to productivity, collaboration and communications through mobile enablement. According to a recent study, 90 percent of IT decision makers say that mobility is critical …

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Four Non-Cliché Holiday Tips to Keep You Productive

This may come as a surprise to you, but the holiday season is here. That means holiday music, eggnog, family get-togethers and the many yearly traditions will soon be all around us. It can be difficult to not daydream at …

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PGi Teams up with ConnexiCore to Drive Collaboration

PGi announced that we will be teaming up with ConnexiCore, the enterprise cloud technology consultancy provider, to be its primary communications and collaboration solutions provider. The relationship brings PGi’s award-winning collaboration suite of products to ConnexiCore customers, including: GlobalMeet audio, …

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Collaboration Tools to Close Out a Strong Q4

For many companies, November and December mean a close to the fiscal or calendar year. These final months of the year will determine whether an organization’s goals were met and if they made progress from the previous year. Also, this …

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Fidgeting at Work?

Fidget toys and other sensory gadgets are continually making waves around the world and in businesses today. Yes, we are also referring to the same ever-so-popular fidget spinners that broke the internet this year and eclipsed $1B in sales worldwide. …

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Analyst Insights: Selecting a Collaboration Provider (Part Two)

The pressure is mounting on IT professionals to either roll-out a high-performing communications portfolio or face the consequences. In fact, employees attribute 86 percent of workplace failures due to a lack of collaboration. That means enterprises lose money when their …

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Scariest Meeting Moments: PGi Employee Edition

We’ve all been on a conference call or virtual meeting when someone or something just seemed out of place – a line left off mute or a video stream that presented a “unique” situation. With Halloween right around the corner, …

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Pros and Cons of the Multiple Vendor Approach to Unified Communications

Let’s face it – the Unified Communications (UC) industry is flooded with different vendors all promising they have the best solution for any type of communications need your enterprise may have. Although it’s good to have options, IT professionals can …

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Conference Call Bingo – Let’s Play!

We’ve all been there – in the middle of a conference call when you hear the same cliché business terms and phrases being misused, over-used and spoken time and time again. Or even the nuances when collaborating via a web …

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Drive Productivity with New GlobalMeet Features

PGi’s commitment to evolve our products to meet the changing needs of today’s enterprise stems from our dedication to our customers and creating a stellar user experience. In IT circles, the death of Flash is well documented by developers and …

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The Complexity of Unified Communications Today

Enterprise collaboration is an evolving industry that continues to become more and more complex, especially for the IT professional. Long-gone are the days when you could simply pick up a phone, call someone and be done with a meeting. Today, …

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