Luke Miller

Luke Miller
Luke focuses on all things content creation and writing for PGi. He authors in-depth guides and product updates to teach users and readers about productivity and collaboration. In his spare time, Luke brags about being from North Carolina and loves referring to himself in third person.

Drive Productivity with New GlobalMeet Features

PGi’s commitment to evolve our products to meet the changing needs of today’s enterprise stems from our dedication to our customers and creating a stellar user experience. In IT circles, the death of Flash is well documented by developers and software companies as the industry move towards HTML5. HTML5 allows developers to build more diverse and powerful websites and applications …

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The Complexity of Unified Communications Today

Enterprise collaboration is an evolving industry that continues to become more and more complex, especially for the IT professional. Long-gone are the days when you could simply pick up a phone, call someone and be done with a meeting. Today, collaboration for businesses combines multiple forms of communication – from traditional PSTN calling and e-mail to cloud telephony, web and …

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PGi Announces First-Ever Customer Award Finalists and Winners

PGi unveiled its first-ever Customer and Affiliate recognition program, “the EDGEE awards.” This new annual awards program highlights unique collaboration use cases and shows how customers are working with and leveraging PGi’s solutions to help give their end-users a competitive EDGE in collaboration and communications. Here are our category finalists and winners: Best Problem Solver Finalist: Kushal Berera, Vice President, …

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Four Myths on Moving Your Phone System to the Cloud

Companies of all sizes are transitioning from traditional, on-premise phone systems to cloud-based PBX (private branch exchange) systems. The reason for this is that are many benefits to a cloud PBX system over an on-premise system, which are driving IT departments to adopt this latest enterprise technology. That said, there are still common misconceptions IT professionals may have when it …

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3 Tech Trends That Will Impact Business in 2018

Introduction In today’s world, businesses are continually affected and challenged by the latest technology trends. As a rule of thumb, it is necessary for organizations to adapt early to these new trends so that they can continue to remain competitive and operational. Unfortunately, many companies fail to see these market shifts in time and often fall behind and face irrelevancy. …

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PGi Named a Best Adoption-Friendly Workplace – Eight Years and Counting!

For the eighth year in a row, PGi is honored to be named a Best Adoption-Friendly Workplace by the Dave Thomas Foundation for Adoption. Every year, the Foundation recognizes companies around the world that are committed to offering added support and benefits to employees who adopt. The Foundation is North America’s only non-profit public charity dedicated to finding homes for children living …

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The All-New iMeetLive

As a leader in collaboration, to meet the growing needs of our users and potential customers, we are constantly evolving and improving our services and products. Our latest product update news comes from our webcasting solution, iMeetLive. These upgrades are designed to bring enhancements and added functionality to continually improve the end-user experience. The iMeetLive team released version 4.6.5 on …

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The Do’s and Don’ts of Webcasting

In today’s globalized business world, webcasting has become a strategic way to disseminate information to many external and internal stakeholders at one time. Some of the most common uses for webcasts range from hosting regional or global executive town halls with hundreds of employees, to conducting investor relations (IR) webcasts with thousands of stakeholders around the world. As useful as …

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Preparing for Impact: Tips to Manage Workflow in the Face of a Natural Disaster

Over the past 25 years, as a global organization, PGi, like many other companies, has had its fair share of managing and working through natural disasters, challenges and threats. Our teams have navigated winds, rain, sleet and snow in different regional offices around the world, and have had to adapt and think quickly to keep our business running smoothly while …

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GlobalMeet 4.0 is Here

PGi announced that GlobalMeet 4.0 with Multi-Point Video (MPV) is officially here! With this new product upgrade, users can now experience an even more interactive and easy-to-use platform that can help improve the way users communicate and collaborate. The video conferencing functionality allows users to make virtual conversations less awkward and drab and instead more interactive and “I am not a …

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