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Audio Conferencing

How to Have a Successful Audio Conference

successful audio conference

Conference calling has long been a key facet of corporate work life but, for many, conference calling can still be a large source of frustration. Conference call technology has improved over the years; so why are we still suffering through bad audio conferences? The problem lies in user error. Sometimes conference call best practices go against our natural tendencies. In …

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The Negative Impact of Bad Audio Quality in Conference Calls

bad audio quality

Conference calling is a mainstay of the modern office, enabling hassle-free communication and collaboration so workers can focus on what really matters. With the rise of the mobile phone and the gradual move towards mobile conference calling, conferencing has begun to transcend the four walls of the office, allowing communication without limits. And yet, despite the ubiquitous nature of conference …

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Common Conference Call Problems (& How to Solve Them)

conference call problems

Sound is a fundamental element of everything we do. It dictates how we communicate with colleagues, how we interact with our environment and even how we learn. In the workplace — and during meetings in particular — being able to hear and understand what your colleagues are saying is imperative for collaboration and productivity to prevail. via GIPHY Anyone who …

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Slideshare — The Science of Sound, Part 2: Workplace Noise & the Promise of Mobile Conferencing

mobile conferencing

Sounds are a crucial part of the human experience. From how we communicate to how we work, the words and sounds around us have a massive impact on how our lives unfold. The sounds in our workplace can affect our ability to think, create and connect.  In The Science of Sound, Part 2, we explore how noise and distracting sounds …

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“The Science of Sound, Part 2” White Paper: Noise in the Workplace and the Promise of Mobile Conferencing

The modern workplace as constantly awash with sound, from the chatter of colleagues to the clacking of keyboards. When focused, complex work is on your to-do list, the last thing you need is distracting background noises preventing your productivity. Noise can be a detriment to efficiency, and if you read The Science of Sound, Part 1, you already know that the …

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Is Audio Conferencing Still Relevant in 2017?

audio conferencing

In this day and age, it seems as if there is a hot, new device, software program or app hitting the market every day. New technology has streamlined how we work, play and live, and it seems as if the technology of yesterday is becoming increasingly irrelevant. And yet, there are tried-and-true devices like fax machines and conference phones that …

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How to Achieve the Best Audio Quality on a Conference Call

audio quality

With modern technology, conference calls with poor-quality audio should be a thing of the past. Here at PGi, we are committed to providing the industry’s best audio conference quality. But there are things that you can do during your GlobalMeet® Audio meeting to ensure that you experience top-notch quality on your conference calls. Follow these tips to experience clear audio …

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New PGi Customer Survey Suggests the Desk Phone is Dying

In a recent pulse survey of PGi customers and collaboration users, it was found that desk phones are slowly disappearing as more knowledge workers are choosing mobility. The survey found that 60 percent of respondents said they only have a personal cell phone, and when working from home, 58 percent connect to meetings using their cell phone. Only 7 percent reported …

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Case Study: Hunter PR Connects Stakeholders with GlobalMeet Audio

Award-winning international public relations firm, Hunter Public Relations, serves a broad range of esteemed companies and brands using a blend of traditional publicity, social and digital media outreach and strategic partnerships. The company, founded in 1989 as an agency specializing in food and nutrition, has grown into one of the most respected mid-sized marketing communications firms in the United States …

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Case Study: E Ink Corporation Implements GlobalMeet Audio for Easy, Secure Global Collaboration

GlobalMeet Audio

Founded in 1997 as a spin-off from MIT’s research laboratory, E Ink Corporation is the world’s leading developer and provider of electronic paper technology. E Ink’s cutting-edge electronic paper technology is used by many of the world’s foremost consumer brands and manufacturers, most notably by Amazon in their Kindle e-Readers. E Ink was looking for a reliable, secure audio conferencing …

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PGi Announces New Event Conferencing Platform

event conferencing

From investor calls to corporate town hall events, when there are hundreds or thousands of global stakeholders on the line for high-touch calls, it’s imperative to have a secure, reliable audio connection. That’s where operator-assisted conferencing solutions play a critical role and why we’re proud to announce upgrades to PGi Event Conferencing. The new Event Conferencing refreshes and standardizes the …

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“The Science of Sound” White Paper: How Audio Quality Affects Brain Function

Since its inception, PGi has had a vested interest in bringing you the best audio possible to give you an exceptional conferencing experience.  Our dedication to top-notch audio quality goes beyond our desire to facilitate communicate and collaboration amongst our end users; our commitment to high-quality audio is also backed by science. Hearing is a delicate sense, and when you partake …

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3 Things You Should Never Do on a Conference Call

conference call

We’ve all had to endure a bad conference call. From the unprepared attendee to late callers and those who forget about the mute button, conference calls can easily be derailed with the slightest interruption. At PGi, audio conferencing is core to our portfolio, so we understand how frustrating a bad conference call can be. But even if you have the …

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5 Things You Should Never Do on a Conference Call

conference call

Proper etiquette is crucial in all walks of life, but there’s no place where good manners are more important than on a conference call. Conference calls present participants with a field of awkward landmines which can detonate with the slightest misstep and destroy the meeting. If you’ve ever had a bad conference call experience, you know how easily the ruffling of …

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3 Tips for Evaluating Audio Conferencing

audio conferencing

In spite of the advances in communication technologies of late—face-to-face video, instant messaging, mobile applications and more—it can be easy to forget that audio conferencing is still the cornerstone of collaboration. All of the video chats and online meetings in the world are useless to your organization without consistent, high-quality audio tailored to your company’s unique needs. Audio remains a …

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International Retailer Supports Global Growth with GlobalMeet Audio

For 60 years, an off-price retailer of apparel and home goods has been growing globally. As a PGi customer for nearly 10 years, they have relied on PGi to fully understand its business, its organizational goals, and to provide scalable, enterprise collaboration solutions for their growing needs. The international retailer uses Microsoft Skype for Business in order to reach local …

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Case Study: Northwestern University Grows Online Learning with PGi

Northwestern University (NU), headquartered in Evanston, Ill., comprises a student body of 21,000. To support their online learning programs, the university has leveraged a combination of independent learning and interactive audio and web conferencing. However, by offering a VoIP only option, the school’s web conferencing solution left virtual classroom sessions without a critical component: reliable audio. Students and faculty were …

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Audio Conferencing in the Mobile Age

The evolution of mobility and cloud-based technology has dramatically altered our expectations for user experience. All the information we could ever want in our personal lives is never more than a tap or swipe away. And finally, after years of the typical business software inertia, the repercussions of these shifts are starting to be felt in the workplace. Take, for …

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8 Levels of Awkwardness on Disastrous Conference Calls

awkward conference calls

Once again, your conference call starts late, runs long and is full of pauses and disruptions, but maybe no one noticed, right? Wrong! Behind the scenes, your meeting participants are wincing, yawning, multitasking and boiling with anger. Drink a cold glass of reality and see the faces behind your disastrous conference calls. Here are eight levels of awkwardness on conference …

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Ways to Avoid a Conference Call Horror Story

Conference calls are a key element to getting business done in the modern workplace. Whether it’s over audio or an online meeting tool, there’s always an opportunity for something to go horribly wrong on a conference call. Sure, I’ve been privy to close calls, but thankfully I’ve never done anything on a conference call that has kept me up at …

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