IT

The Risks of Letting Employees Lead the IT Agenda

IT

We live in an era of ever-evolving technology that is changing the way we work and live. Our homes and offices are being flooded with a host of choices that will revolutionize how we work and play. But, with this deluge of technology, how does an IT team stay focused to understand the latest tools and applications while also balancing enterprise …

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21 Questions to Ask Before You Implement a New Collaboration Vendor

Customer service is the core of our business. Over the last 25 years, we’ve learned the importance of providing support before, during and after the implementation of our software, and we’ve seen the significant impact of providing our customers with the right training and adoption programs to ensure success. In fact, 97% of our customers cite training and adoption programs …

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2017 Workplace Tech Trends

During a quick pulse survey, PGi surveyed customers and knowledge workers from across the U.S. to find out what type of technology they want to see in their offices in 2017. In order to fully understand and analyze this year’s workplace tech trends, PGi asked these front-line employees to provide honest feedback, and there were a few surprises. The most …

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The IT Buyer’s Guide to Web Conferencing

IT web conferencing buyers guide

It’s well-known that web conferencing solutions can have a great impact on a company’s productivity, communication and efficiency, all while saving time and money. As business teams become more geographically dispersed, web conferencing solutions continue to reaffirm their place as the cornerstone of team collaboration for businesses both small and large. But with all of the positive impacts a web conferencing solution …

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IT Superheroes eBook

IT superheroes

Though their powers might fly under the radar, there is a group of elite superheroes working within your office at this very moment. These tried and tested heroes are constantly at work, protecting you from disasters that would put your work in jeopardy. Want to know who these mighty heroes are? Simply walk over to your IT department. That’s right. …

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4 Tips from Our IT Team on Working Together

National IT Pro Day

Working in IT isn’t glamorous. There is a lot of hard work, research and problem solving that goes into working as an IT professional, and more often than not, these professionals are under-acknowledged or unrecognized by the rest of the organization. Today, on National IT Professional Day, we wanted to give our readers a little more insight into what it’s …

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IT Insight Series: Empowering the User

In our previous IT Insight Series whitepaper and eBook, we discussed how the role of IT is changing rapidly, especially when it comes to maintaining credibility while controlling the ever increasing presence of shadow IT. In this installment, we want to expand upon the importance of IT’s role, specifically during the implementation and adoption process of new programs and applications …

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Big Data: The Key to Collaboration-Centric Business

big data, collaboration

Recently I participated in a webinar panel with IT and marketing leaders on building alignment between the CIO and CMO, and surprisingly every speaker agreed: most of us are there or well on our way. The next frontier is building a collaboration-centric culture across the company, and data is the place you start. Just about every business function now needs …

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IT Insight Series: When IT is Agile

The role of IT is undergoing a significant change. Today’s IT teams aren’t just tasked with connecting servers or scolding employees for writing their user names and passwords on Post-it® notes. Now, more than ever, IT teams are becoming agile problem solvers and key partners in the overall strategy for businesses. In this edition of our IT Insight Series, we’ll …

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IT Insights Series: Establishing IT Credibility Across an Organization

Shadow IT, characterized as systems or solutions adopted inside an organization without IT approval, is a trend that has been making waves in IT departments in recent years. It has grown out of  the need for teams and individuals to explore their own solutions to address unique line of business problems. Clearly, this poses a number of risks for the …

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