PGi News

Preparing for Impact: Tips to Manage Workflow in the Face of a Natural Disaster

Over the past 25 years, as a global organization, PGi, like many other companies, has had its fair share of managing and working through natural disasters, challenges and threats. Our teams have navigated winds, rain, sleet and snow in different regional offices around the world, and have had to adapt and think quickly to keep our business running smoothly while …

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GlobalMeet 4.0 is Here

PGi announced that GlobalMeet 4.0 with Multi-Point Video (MPV) is officially here! With this new product upgrade, users can now experience an even more interactive and easy-to-use platform that can help improve the way users communicate and collaborate. The video conferencing functionality allows users to make virtual conversations less awkward and drab and instead more interactive and “I am not a …

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PGi Wins the Gold Stevie Award for Support Team of the Year

Purely focused on collaboration, PGi is immensely proud of our innovative portfolio and the best customer care team in the world. Best in the world? Sounds ambitious, huh? Guess, what the folks at the Stevie International Business Awards agree! The PGi Expert Team was awarded a Gold Stevie International Business Award (IBA) for “Support Team of the Year.” PGi’s Expert …

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Video: Let PGi’s Customer Success Team Lead Your Team to a Winning Product Deployment

customer success

At PGi, the desire to please our customers is more than just a goal; it is the motivating factor behind everything we do. From designing products that meet our customers’ needs and gathering real-time feedback to incorporate into ongoing product development, the voice of the customer directs our decisions and strategy. The PGi experience that our customers receive is more …

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Jeffrey Cooper Wins Dealmaker Award at 2017 Corporate Counsel Awards

Here at PGi, every single success and accomplishment we make as a company is a direct result of the hard work and dedication of our employees. Just recently, we celebrated Michel Dobnikar’s silver Stevie Award for Woman of the Year, and I am pleased to announce today that yet another exemplary PGi employee has been recognized for their outstanding dedication …

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Michele Dobnikar Wins Silver Stevie Award for Woman of the Year

Here at PGi, our company’s success is directly contingent upon the collection of talented, passionate individuals whose hard work and dedication create the products, services and experiences that delight our customers around the world. Our commitment to putting the customer first permeates every facet of our business, from our phenomenal sales team to our award-winning Customer Care team. I would …

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How to Prevent Background Noise on a Conference Call

conference call

Noise is more than just a workplace annoyance — it’s a stress catalyst. And distracting background noise on a conference call can certainly cause your stress levels to spike. Once background noise is an issue on a call, there’s not too much you can do to alleviate the issue. The quality conference call is all about prevention; by thinking ahead, …

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How Event Conferencing Can Elevate Your Next Call

Open communication between team members and executives can be difficult for companies, especially for those who operate on a global scale. And whether you’re hosting a quarterly town hall or an annual investor relations call, keeping the call professional and secure with reliable audio is critical to producing a flawless meeting. When the stakes are high for transmitting important communication …

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New PGi Customer Survey Suggests the Desk Phone is Dying

In a recent pulse survey of PGi customers and collaboration users, it was found that desk phones are slowly disappearing as more knowledge workers are choosing mobility. The survey found that 60 percent of respondents said they only have a personal cell phone, and when working from home, 58 percent connect to meetings using their cell phone. Only 7 percent reported …

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5 Key Takeaways from Mobile World Congress 2017

mobile world congress

Just a few weeks ago, many of our PGi team members spent the week in Barcelona at the 2017 Mobile World Congress tradeshow. MWC is the hub for all things mobile, and this year’s MWC was not without a breathtaking display of new technology that will change our lives at home, at work and on the go. Let’s take a …

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