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Collaboration

PGi Wins the Gold Stevie Award for Support Team of the Year

Purely focused on collaboration, PGi is immensely proud of our innovative portfolio and the best customer care team in the world. Best in the world? Sounds ambitious, huh? Guess, what the folks at the Stevie International Business Awards agree! The PGi Expert Team was awarded a Gold Stevie International Business Award (IBA) for “Support Team of the Year.” PGi’s Expert …

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Collaboration Overload Might Be Stifling Employee Productivity (and How to Alleviate Collaboration Fatigue)

collaboration overload

Here at PGi, we center everything we do around collaboration. From products that facilitate collaboration to a company culture that seeks to embody the very essence of collaboration, collaboration is the driving motivation behind our decisions. But what happens when collaboration gets to be too much? Collaboration is essential and yet, it can sometimes feel like we are collaborating so …

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PGi’s Collaboration Diagnostic Survey Six-Month Insights — Infographic

collaboration diagnostic

Back in 2016, PGi launched the Collaboration Diagnostic Survey, a quiz designed to assist knowledge workers in ascertaining their unique collaborative personality type to help them hone in on their strengths and figure out the best way to collaborate with others. Six months  and over 1,000 respondents later, we’ve compiled the results from our survey respondents to provide a high-level …

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21 Questions to Ask Before You Implement a New Collaboration Vendor

Customer service is the core of our business. Over the last 25 years, we’ve learned the importance of providing support before, during and after the implementation of our software, and we’ve seen the significant impact of providing our customers with the right training and adoption programs to ensure success. In fact, 97% of our customers cite training and adoption programs …

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Top 10 Coolest Coworking Spaces in the US

With flexible working hours, mobile productivity and virtual meetings becoming the new normal for professionals across the globe, start-ups and freelancers are looking to alternatives to traditional office environments to stay connected and get inspired. Coworking spaces, shared workspaces that members can join for a fee that provide power, Wi-Fi and other office amenities, are an increasingly popular choice for …

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5 Team Building Activities (That Don’t Suck)

team building activities

When you hear the term “team building” what comes to mind? Standing in a circle playing Two Truths and a Lie? Ropes courses? Or a company picnic with field day games? Yeah, I’m cringing a little too. But there can be a real benefit to team building activities, if they are done right. Team building activities help with facilitating positive …

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eBook: UC&C for Telco Carriers: A Clear Vision for a Complex Playing Field

As technology continues its rapid evolution, few industries are insulated from disruption. Old-fashioned notions of “business as usual” are being bulldozed, pushed aside for a new era of increased agility, transparency and interconnectivity. Telco Carriers and Communication Service Providers (CSPs) are no exception; if anything, it’s a category with compelling innovation and fierce, fast-moving competition. Carriers are challenged by declining …

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Infographic: UC&C for Telco Carriers

Telco Carriers

Over the last few years, there has been major shifts in the unified communications and collaboration (UC&C) landscape. With new, over-the-top (OTT) brands, such as Facebook and Google, entering the communications market place as competitors, much of Telco Carriers’ traditional strategies will need to be revisited in order to protect and grow their base of business. To understand how UC&C market …

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Checklist: What to Look for in Your UC&C Partner

Telco Carriers are not only challenged by declining unit revenues, but are also faced with growing threats from changing patterns in communication and non-traditional competitors. And in order to guard against the onslaught of an all-out competitive bedlam, Carriers need a clear vision when taking the playing field. According to Salesforce research, 86 percent of executives cite a lack of …

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The Lazy Man’s Guide to UC

Beach, office, summertime

Summertime is officially here people! Time to kick your feet up on your desk, change your desktop backdrop to a beach scene and turn on your desk fan to emulate an actual beach vacation away from the office. Okay, so maybe that isn’t the best idea. But, if you’re too worried about what’s going on at work to take some …

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Creating a Collaborative Work Space that Works

collaboration quiz

With 3.7 million U.S. workers regularly telecommuting, there’s no denying that out-of-the-office work spaces are becoming increasingly necessary. For the remote worker with a lackluster home office or the telecommuter with the distinct urge to get away from the neighborhood Starbucks, co-working spaces can be a welcome collaborative work space solution. Co-working spaces promise a harmonious environment with ample opportunity …

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Big Data: The Key to Collaboration-Centric Business

big data, collaboration

Recently I participated in a webinar panel with IT and marketing leaders on building alignment between the CIO and CMO, and surprisingly every speaker agreed: most of us are there or well on our way. The next frontier is building a collaboration-centric culture across the company, and data is the place you start. Just about every business function now needs …

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Providing a Collaborative Edge for Remote and In-Person Teams

Flexible and remote work are both on the rise, and as a result it’s easy to see why there’s so much business demand for collaboration solutions, such as web and video conferencing and online team workspaces. The new virtual team needs intuitive, integrated and centralized ways to communicate quickly, share documents and manage their various projects. However, collaboration software isn’t …

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At the Corner of Create and Collaborate: A CMO’s Guide to Managing Marketing’s Newest, Busy Intersection in the Enterprise

Say “goodbye” to the marketing silo. Gone are the days when the marketing team solely focused on ad campaigns and only worked with their agencies. While Marketing has always owned the brand, today owning the brand has evolved into a much broader role of owning the sum of the customer experience – requiring marketers to work with a larger group …

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5 Smartwatch Apps You Should Bring to Work

smart watch apps

According to Business Insider, the wearable computing market will reach 148 million units by 2019, and each day more companies are throwing more devices throw into the proverbial ring. Apple, Google (or rather, Google’s army of OEMs) and Microsoft are all fighting a battle for your wrist, and one of the most important fronts of that battle is the workplace. …

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How All-in-One Collaboration is Powering the Digital Workplace

collaboration solutions

Today’s hyper-connected workplace is moving faster than ever before. It is truly a digital workplace, where the speed of information—and how that information gets shared across an organization—is paramount to that organization’s success. Businesses are constantly looking to optimize communication and collaboration. And today, we’re seeing an increasing trend towards streamlining collaboration by turning to all-in-one tools, combining traditionally disparate …

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Webcasting Solution Improves Global Employee Engagement for Belden Inc.

For well over one hundred years, Belden Inc. has been a leading manufacturer of networking connectivity and software products for enterprise, industrial, broadcast and security markets. The St. Louis-based company has a large global presence with 9,000 employees on nearly every continent. With such a strong global presence, however, Belden struggled to fully meet its goal of being a world-class …

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Tech Tips for Better Marketing Collaboration

Collaboration is an integral part of marketing and marketing is constantly evolving. In order to stay ahead of the curve, marketers must continuously adapt to the changing landscape of collaboration solutions in the market. Marketing collaboration tools are ultimately a necessity to effectively support all of an organization’s strategies, initiatives and objectives. There are a wide variety of tools available …

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2016 Future of Business Collaboration eBook

Collaboration is the heart of businesses everywhere, and it’s much more than solutions or products—it’s the combination of people, tools and technology working seamlessly together to help people communicate and work more effectively. This year’s Future of Business Collaboration eBook focuses on just that–the idea that technology is evolving to help create a more employee-focused workplace, and to help workers …

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How BYOD Creates Challenges for Collaboration

BYOD is often espoused as a victory for the user, a story of empowerment for the newly flexible, tech-savvy workforce. It speaks to catering to employee preference and enabling real choice. That’s the user end of the story. On the business end, BYOD can cause challenges for the often-besieged IT department. Budgets are shrinking and infrastructures and software deployments are …

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