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Collaboration

PGi Teams up with ConnexiCore to Drive Collaboration

PGi announced that we will be teaming up with ConnexiCore, the enterprise cloud technology consultancy provider, to be its primary communications and collaboration solutions provider. The relationship brings PGi’s award-winning collaboration suite of products to ConnexiCore customers, including: GlobalMeet audio, video and web conferencing, webcasting and operator-assisted event conferencing services. Driving Connectivity & Business Growth ConnexiCore will work closely with …

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Collaboration Tools to Close Out a Strong Q4

For many companies, November and December mean a close to the fiscal or calendar year. These final months of the year will determine whether an organization’s goals were met and if they made progress from the previous year. Also, this gives organizations a chance to begin thinking about plans for the upcoming year. Further, the holidays can be known for …

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Analyst Insights: Selecting a Collaboration Provider (Part Two)

The pressure is mounting on IT professionals to either roll-out a high-performing communications portfolio or face the consequences. In fact, employees attribute 86 percent of workplace failures due to a lack of collaboration. That means enterprises lose money when their communications are not successful. The issues, in most cases, stems from organizations not understanding what success looks like in a …

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Pros and Cons of the Multiple Vendor Approach to Unified Communications

Let’s face it – the Unified Communications (UC) industry is flooded with different vendors all promising they have the best solution for any type of communications need your enterprise may have. Although it’s good to have options, IT professionals can be inundated with so many choices and it is complicated to understand which UC solution or solutions best fits your …

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Conference Call Bingo – Let’s Play!

We’ve all been there – in the middle of a conference call when you hear the same cliché business terms and phrases being misused, over-used and spoken time and time again. Or even the nuances when collaborating via a web conference when you’re trying to co-present and you must ask the person hosting the meeting to advance your slides. You …

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Four Myths on Moving Your Phone System to the Cloud

Companies of all sizes are transitioning from traditional, on-premise phone systems to cloud-based PBX (private branch exchange) systems. The reason for this is that are many benefits to a cloud PBX system over an on-premise system, which are driving IT departments to adopt this latest enterprise technology. That said, there are still common misconceptions IT professionals may have when it …

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Preparing for Impact: Tips to Manage Workflow in the Face of a Natural Disaster

Over the past 25 years, as a global organization, PGi, like many other companies, has had its fair share of managing and working through natural disasters, challenges and threats. Our teams have navigated winds, rain, sleet and snow in different regional offices around the world, and have had to adapt and think quickly to keep our business running smoothly while …

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PGi Wins the Gold Stevie Award for Support Team of the Year

Purely focused on collaboration, PGi is immensely proud of our innovative portfolio and the best customer care team in the world. Best in the world? Sounds ambitious, huh? Guess, what the folks at the Stevie International Business Awards agree! The PGi Expert Team was awarded a Gold Stevie International Business Award (IBA) for “Support Team of the Year.” PGi’s Expert …

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Collaboration Overload Might Be Stifling Employee Productivity (and How to Alleviate Collaboration Fatigue)

collaboration overload

Here at PGi, we center everything we do around collaboration. From products that facilitate collaboration to a company culture that seeks to embody the very essence of collaboration, collaboration is the driving motivation behind our decisions. But what happens when collaboration gets to be too much? Collaboration is essential and yet, it can sometimes feel like we are collaborating so …

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PGi’s Collaboration Diagnostic Survey Six-Month Insights — Infographic

collaboration diagnostic

Back in 2016, PGi launched the Collaboration Diagnostic Survey, a quiz designed to assist knowledge workers in ascertaining their unique collaborative personality type to help them hone in on their strengths and figure out the best way to collaborate with others. Six months  and over 1,000 respondents later, we’ve compiled the results from our survey respondents to provide a high-level …

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21 Questions to Ask Before You Implement a New Collaboration Vendor

Customer service is the core of our business. Over the last 25 years, we’ve learned the importance of providing support before, during and after the implementation of our software, and we’ve seen the significant impact of providing our customers with the right training and adoption programs to ensure success. In fact, 97% of our customers cite training and adoption programs …

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Top 10 Coolest Coworking Spaces in the US

With flexible working hours, mobile productivity and virtual meetings becoming the new normal for professionals across the globe, start-ups and freelancers are looking to alternatives to traditional office environments to stay connected and get inspired. Coworking spaces, shared workspaces that members can join for a fee that provide power, Wi-Fi and other office amenities, are an increasingly popular choice for …

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5 Team Building Activities (That Don’t Suck)

team building activities

When you hear the term “team building” what comes to mind? Standing in a circle playing Two Truths and a Lie? Ropes courses? Or a company picnic with field day games? Yeah, I’m cringing a little too. But there can be a real benefit to team building activities, if they are done right. Team building activities help with facilitating positive …

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eBook: UC&C for Telco Carriers: A Clear Vision for a Complex Playing Field

As technology continues its rapid evolution, few industries are insulated from disruption. Old-fashioned notions of “business as usual” are being bulldozed, pushed aside for a new era of increased agility, transparency and interconnectivity. Telco Carriers and Communication Service Providers (CSPs) are no exception; if anything, it’s a category with compelling innovation and fierce, fast-moving competition. Carriers are challenged by declining …

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Infographic: UC&C for Telco Carriers

Telco Carriers

Over the last few years, there has been major shifts in the unified communications and collaboration (UC&C) landscape. With new, over-the-top (OTT) brands, such as Facebook and Google, entering the communications market place as competitors, much of Telco Carriers’ traditional strategies will need to be revisited in order to protect and grow their base of business. To understand how UC&C market …

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Checklist: What to Look for in Your UC&C Partner

Telco Carriers are not only challenged by declining unit revenues, but are also faced with growing threats from changing patterns in communication and non-traditional competitors. And in order to guard against the onslaught of an all-out competitive bedlam, Carriers need a clear vision when taking the playing field. According to Salesforce research, 86 percent of executives cite a lack of …

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The Lazy Man’s Guide to UC

Beach, office, summertime

Summertime is officially here people! Time to kick your feet up on your desk, change your desktop backdrop to a beach scene and turn on your desk fan to emulate an actual beach vacation away from the office. Okay, so maybe that isn’t the best idea. But, if you’re too worried about what’s going on at work to take some …

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Creating a Collaborative Work Space that Works

collaboration quiz

With 3.7 million U.S. workers regularly telecommuting, there’s no denying that out-of-the-office work spaces are becoming increasingly necessary. For the remote worker with a lackluster home office or the telecommuter with the distinct urge to get away from the neighborhood Starbucks, co-working spaces can be a welcome collaborative work space solution. Co-working spaces promise a harmonious environment with ample opportunity …

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Big Data: The Key to Collaboration-Centric Business

big data, collaboration

Recently I participated in a webinar panel with IT and marketing leaders on building alignment between the CIO and CMO, and surprisingly every speaker agreed: most of us are there or well on our way. The next frontier is building a collaboration-centric culture across the company, and data is the place you start. Just about every business function now needs …

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Providing a Collaborative Edge for Remote and In-Person Teams

Flexible and remote work are both on the rise, and as a result it’s easy to see why there’s so much business demand for collaboration solutions, such as web and video conferencing and online team workspaces. The new virtual team needs intuitive, integrated and centralized ways to communicate quickly, share documents and manage their various projects. However, collaboration software isn’t …

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