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What Makes a Great Collaborator?

Collaboration

What are the habits of great collaborators? As makers of collaboration tools, we’ve thought a lot about this question and about what it takes to collaborate excellently. Here are a few of the observations we’ve made and would like to share. Ask for Honest Feedback “A good collaborator pushes the boundaries of both partners,” said Neil Blumenthal, the CEO of Warby …

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To Cloud or Not to Cloud Your Communications Platform​​

Now that you’re ready to enable Unified Communications (UC) into your small to medium-size organization, you need to choose the deployment option that makes sense. In this video, Ira Weinstein, founder of Recon Research, provides first-hand insight into the pros and cons of cloud-based Unified Communications (a.k.a. UC as a Service or UCaaS).

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Boosting Your Business Communications Agility​

To be successful, organizations of every size need to empower their people with tools that make them accessible, agile, responsive, and productive.  That’s where unified communications (UC) such as GlobalMeet comes in. In this video, Ira Weinstein, founder of Recon Research, provides insight into real world benefits that small to medium-size organizations will enjoy when they use a modern UC solution.

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The Real Cost of Poor User Experience in Business Tech

user experience

Technology is such a normal part of our daily lives that we often don’t realize just how much time we spend using it. Back in 2014, 60% of employees reported using mobile apps for work-related tasks. By 2018, that number had risen to at least 80%, as reported by McKinsey. Communication technology, in particular, is pervasive throughout the professional world—and when it …

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VoIP vs. Landline: What’s Best for Your Business?

VoIP

When you’re setting up a business phone, you need to decide whether to use a landline—a classic phone connected to underground copper wires—or a more modern technology called VoIP (Voice Over Internet Protocol). Here’s a crash course in the cost, reliability, and features of each. Cost If bottom-line costs are your top priority, VoIP is your friend. Both setup costs …

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Business Communications Myths That Can Shrink Your Margins

business communications myths

Myths are sticky. For example, many people still believe that blood is blue until it’s oxygenated, or that it’s dangerous to swim right after lunch. Many myths are harmless—but believing these four business communications myths can hurt your business. Myth #1: Voice is dead. These days, it seems like people do everything silently, from the safety of their screens. But …

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It’s Time to Embrace the Concept of ‘Work Wherever’

Work Wherever

The idea that being present or collaborative is somehow tied to a location is an antiquated belief. In fact, organizations that buy into this way of thinking aren’t just showing they are behind the times, they are stifling their ability to move forward. Stat after stat proves that the workforce is becoming more mobile and younger generations are interacting with …

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How to Create a Collaborative Marketing Environment

Marketing Collaboaration

A successful marketing campaign is seldom a single person’s brainchild. On the contrary, effective marketing is deeply collaborative. Teams, not lone wolves, conceptualize, design and execute the most brilliant campaigns. Here are a few of the best practices to encourage great marketing collaboration. Distinguish between ideas and individuals. Some concepts are shot down. Others gain momentum. But voice and discuss …

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The Skinny on Audio Conferencing

audio conferencing

Modern workplaces need teams to be in constant communication. By offering an easy, secure way for people to connect globally, audio conferencing can be a perfect fit for any business. As a matter of fact, a plethora of businesses already use it to improve collaboration and productivity. Have you heard about the exciting benefits of audio conferencing? If not, you can’t …

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Webinar Series Recap: Competing Smarter With Your Business Communication Platform

Business Communication Platform

We just wrapped up our webinar series with special guests Ira Weinstein, founder of Recon Research and Pat Harper, Chief Technology Officer at PGi. If you missed the series, check out some highlights below. You can also watch the video series for a more complete discussion on how to boost productivity with a cloud-based unified communications platform. Boosting Your Business …

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A Business Case for Law Firm Collaboration

Soundpath conferencing solutions

Online meeting tools have found a place in every industry, and law is no exception. In fact, there’s a new class of technology that suits the legal industry perfectly: enterprise collaboration. Day-to-day work at a law firm involves editing documents, managing cases, client meetings, collaborating with colleagues, continuing legal education, business development, managing calendars, and logging hours. In a typical …

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Celebrating Successes with New GlobalMeet Award Wins

I am thrilled to share that PGi has been recognized with several industry awards for our unified communications platform and exceptional customer care. To kick off the week, TMC awarded our new UCaaS offering, GlobalMeet, a 2019 Communications Solutions Products of the Year Award Winner. One of TMC’s most coveted awards, the Communications Solutions Product of the Year Award honors …

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4 Surprising Stats That Show the True Impact of Video Conferencing

free video conferencing

Video conferencing is increasingly more important in this day and age. Today, it’s touching more aspects of professionals’ lives than ever, from recruiting to contract negotiation. Want proof? Check out these surprising stats. 1. Connection is key According to Gigaom, 87% of remote team members feel more connected to their team when they can use video conferencing. They also feel more …

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5 Bottlenecks Slowing Down Your Team

collaboration bottlenecks

Out of the many ways PGi adds value, one of the biggest is not customer-facing. It’s the power of easily eliminating routine collaboration bottlenecks to get more done faster. Here are five bottlenecks that PGi can banish from your team with collaboration solutions. 1. Missing Team Member “Is Alison joining this meeting…?” How often have you heard (or said) that? …

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New Webinar Series: Competing Smarter With Your Business Communication Platform

unified communications

Small and medium-sized organizations around the world are deploying unified communications (UC) solutions to transform how they to do business.  Whether you have already implemented or are considering leveraging UC or cloud-based UC (UCaaS), there are a few things you need to know about their distinctions and benefits. And we are excited to announce a new webinar series to help! …

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Here’s Exactly How Poor Audio Quality Undermines Profits

poor audio quality

Did you know people have less tolerance for spotty sound than grainy video? That’s partly because we’ve evolved to deal with blurry sights in rain and fog, but nothing in nature sounds quite like a hissing audio connection. In today’s world of web conferencing and virtual sales demos, most people are accustomed to poor audio quality. However, that doesn’t change their biology. …

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GlobalMeet Collaboration Named Summer 2019 Leader by G2

G2 Leader

As we put another quarter behind us and roll into summer, we are excited to announce that GlobalMeet Collaboration received the highest distinction from product review website G2 and is ranked as a leader across the following categories: video conferencing and audio conferencing. G2 is a real-time, peer-to-peer user review platform where users have shared feedback through 800,000+ reviews to help …

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Fun Presentation Ideas to Spice Up Your Meetings

Spice up your meetings

Today’s enterprises enjoy the freedoms of communicating and collaborating virtually. With so many business professionals on the cusp of adopting virtual meetings, it can be a challenge to create engaging presentations. Fret no more! We have cooked up 7 presentation techniques that will grip your audience and elevate your presentation savvy. 1. Get Hands-On with File Presentation Your audience will …

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Improve Employee Productivity with UCaaS

UCaaS

Consistent productivity matters a lot for any enterprise. With so many tech tools on the market, it can be challenging to pinpoint what will keep teams working efficiently and seamlessly. Luckily, unified communications as a service (UCaaS) makes it a snap to narrow down and implement a wide range of tools. You may ask, “How can UCaaS boost productivity for …

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Hold Music Takes the Sting Out of Waiting

hold music

Enterprises across the globe play hold music for callers in order to diminish the perception of long wait times. Hold music can also add a professional tone (see what we did there?) to your business communications. Although hold music offers many advantages, you need to be mindful of making appropriate choices for your callers. Why is this so important, and …

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