IT

Whether you run a SaaS firm, provide comprehensive IT solutions to global companies, or develop the latest technology in any industry, you can benefit from webcasts to establish your company as an industry leader. Finding the right solution with the …

When hosting a virtual event, it’s important for one to understand the significance of privacy and security breaches in today’s digitalized society. While you may think of privacy and security as similar concepts, they are slightly different. The good news …

We live in an era of ever-evolving technology that is changing the way we work and live. Our homes and offices are being flooded with a host of choices that will revolutionize how we work and play. But, with this deluge …

Customer service is the core of our business. Over the last 25 years, we’ve learned the importance of providing support before, during and after the implementation of our software, and we’ve seen the significant impact of providing our customers with …

During a quick pulse survey, PGi surveyed customers and knowledge workers from across the U.S. to find out what type of technology they want to see in their offices in 2017. In order to fully understand and analyze this year’s …

It’s well-known that web conferencing solutions can have a great impact on a company’s productivity, communication and efficiency, all while saving time and money. As business teams become more geographically dispersed, web conferencing solutions continue to reaffirm their place as the …

Though their powers might fly under the radar, there is a group of elite superheroes working within your office at this very moment. These tried and tested heroes are constantly at work, protecting you from disasters that would put your …

Working in IT isn’t glamorous. There is a lot of hard work, research and problem solving that goes into working as an IT professional, and more often than not, these professionals are under-acknowledged or unrecognized by the rest of the …

In our previous IT Insight Series whitepaper and eBook, we discussed how the role of IT is changing rapidly, especially when it comes to maintaining credibility while controlling the ever increasing presence of shadow IT. In this installment, we want …

Recently I participated in a webinar panel with IT and marketing leaders on building alignment between the CIO and CMO, and surprisingly every speaker agreed: most of us are there or well on our way. The next frontier is building …

The role of IT is undergoing a significant change. Today’s IT teams aren’t just tasked with connecting servers or scolding employees for writing their user names and passwords on Post-it® notes. Now, more than ever, IT teams are becoming agile …

Shadow IT, characterized as systems or solutions adopted inside an organization without IT approval, is a trend that has been making waves in IT departments in recent years. It has grown out of  the need for teams and individuals to …

The most common perception of IT is that it is the guys in the back room that make all those invisible systems work and help you get your laptop working again when you get stuck. The traditional industry focus of …

Our IT team at PGi commits to three things for success: our philosophy of agile, our framework of scrum and our team of skilled workers. Today, though, it’s nearly impossible to find great IT workers unless you’re willing to really …

BYOD is often espoused as a victory for the user, a story of empowerment for the newly flexible, tech-savvy workforce. It speaks to catering to employee preference and enabling real choice. That’s the user end of the story. On the …

The role and responsibilities of today’s CIO are evolving thanks to a myriad of new business trends and technologies. Increased demand for smartphones, tablets and wearable devices in the workplace brings along with it new challenges, such as managing BYOD …

Choosing a web conferencing solution that perfectly suits your needs can be a daunting task. There are a number of important factors to consider, including how the solution will be integrated into your company. Quality web conferencing software brings you more than …