Recent Posts

Four Myths on Moving Your Phone System to the Cloud

Companies of all sizes are transitioning from traditional, on-premise phone systems to cloud-based PBX (private branch exchange) systems. The reason for this is that are many benefits to a cloud PBX system over an on-premise system, which are driving IT departments to adopt this latest enterprise technology. That said, there are still common misconceptions IT professionals may have when it …

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3 Tech Trends That Will Impact Business in 2018

Introduction In today’s world, businesses are continually affected and challenged by the latest technology trends. As a rule of thumb, it is necessary for organizations to adapt early to these new trends so that they can continue to remain competitive and operational. Unfortunately, many companies fail to see these market shifts in time and often fall behind and face irrelevancy. …

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PGi Named a Best Adoption-Friendly Workplace – Eight Years and Counting!

For the eighth year in a row, PGi is honored to be named a Best Adoption-Friendly Workplace by the Dave Thomas Foundation for Adoption. Every year, the Foundation recognizes companies around the world that are committed to offering added support and benefits to employees who adopt. The Foundation is North America’s only non-profit public charity dedicated to finding homes for children living …

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The All-New iMeetLive

As a leader in collaboration, to meet the growing needs of our users and potential customers, we are constantly evolving and improving our services and products. Our latest product update news comes from our webcasting solution, iMeetLive. These upgrades are designed to bring enhancements and added functionality to continually improve the end-user experience. The iMeetLive team released version 4.6.5 on …

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The Do’s and Don’ts of Webcasting

In today’s globalized business world, webcasting has become a strategic way to disseminate information to many external and internal stakeholders at one time. Some of the most common uses for webcasts range from hosting regional or global executive town halls with hundreds of employees, to conducting investor relations (IR) webcasts with thousands of stakeholders around the world. As useful as …

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Preparing for Impact: Tips to Manage Workflow in the Face of a Natural Disaster

Over the past 25 years, as a global organization, PGi, like many other companies, has had its fair share of managing and working through natural disasters, challenges and threats. Our teams have navigated winds, rain, sleet and snow in different regional offices around the world, and have had to adapt and think quickly to keep our business running smoothly while …

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GlobalMeet 4.0 is Here

PGi announced that GlobalMeet 4.0 with Multi-Point Video (MPV) is officially here! With this new product upgrade, users can now experience an even more interactive and easy-to-use platform that can help improve the way users communicate and collaborate. The video conferencing functionality allows users to make virtual conversations less awkward and drab and instead more interactive and “I am not a …

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What 5G Means for the Enterprise

5G

Unless you’ve been hiding under a rock, you have undoubtedly heard that 5G is on the horizon. All the 5G buzz might seem over-hyped to some. We all watched as 3G evolved into 4G, which then gave way to 4G LTE. 5G is not just the next iteration in that process of mobile network evolution, though. 5G represents a massive …

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Why Remote Work is Perfect for Introverts

remote work

In recent years, remote work has grown in popularity, becoming an option for more people than ever before. While remote work options might not yet be the norm in the workplace, more and more companies are realizing that allowing their employees to telecommute on occasion is a great way to foster good will in employees. The rise of remote work …

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How UCaaS is Driving Digital Transformation

UCaaS

Digital transformation is taking over the enterprise, breaking down barriers and enabling smarter work and easier communication for end users. “Digital transformation” and “cloud migration” often seem to be used interchangeably, and while embracing cloud-based technology is undeniably a part of digital transformation, it’s not the only part. Put simply, digital transformation is the process of adopting any digital technology. …

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PGi Wins the Gold Stevie Award for Support Team of the Year

Purely focused on collaboration, PGi is immensely proud of our innovative portfolio and the best customer care team in the world. Best in the world? Sounds ambitious, huh? Guess, what the folks at the Stevie International Business Awards agree! The PGi Expert Team was awarded a Gold Stevie International Business Award (IBA) for “Support Team of the Year.” PGi’s Expert …

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How to Get People to Pay Attention on a Conference Call

conference call

Have you ever been on a conference call and asked a question to a participant, only to be met with awkward silence or a stammered response because the participant had clearly stopped paying attention and wasn’t listening when you asked your question? In a situation like that, even though you weren’t at fault, you can’t help but feel a bit …

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Improve Your Presentations by Ditching the PowerPoint

presentation tips

The PowerPoint is a staple of the corporate workplace, enabling workers to better engage their audience and present their data in a compelling, aesthetically pleasing manner. However, the ubiquity of the PowerPoint also means that the PowerPoint has lost a bit of its charm. When you are regularly staring at slide decks for a large portion of your work week, …

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Komatsu Mining Corp. Connects Team Members & Tackles Projects with iMeet® Central – Case Study

komatsu mining corp

Komatsu Mining Corp., formerly known as Joy Global, is a provider of advanced equipment systems and direct services to the global mining industry. Komatsu Mining Corp. partners directly with customers to help facilitate zero-harm mining operations with the highest production and lowest life-cycle costs. With over 10,000 global employees, Komatsu Mining Corp. (KMC) was in search of a reliable, central …

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Global Business Etiquette: Cultural Differences in the Office Around the World — Infographic

global business etiquette

PGi recently conducted our Global Cultural survey, where we polled 800+ international responses to get a glimpse into how workplaces practices and business etiquette vary from culture to culture across the globe. One thing that came up frequently from our respondents was that differences in business etiquette and cultural norms often led to embarrassing interactions or cultural faux pas when …

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