Recent Posts

Is Audio Conferencing Still Relevant in 2017?

audio conferencing

In this day and age, it seems as if there is a hot, new device, software program or app hitting the market every day. New technology has streamlined how we work, play and live, and it seems as if the technology of yesterday is becoming increasingly irrelevant. And yet, there are tried-and-true devices like fax machines and conference phones that …

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5 Presentation Tips from the Experts

presentations

If you want to be successful in the business world, being able to give great presentations is an essential skill that will help you stand out and get noticed for your ideas. Presentations are a great way to provide value and share input with your company. But presentations don’t always come naturally, and even the best presenter still has areas …

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Michele Dobnikar Wins Silver Stevie Award for Woman of the Year

Here at PGi, our company’s success is directly contingent upon the collection of talented, passionate individuals whose hard work and dedication create the products, services and experiences that delight our customers around the world. Our commitment to putting the customer first permeates every facet of our business, from our phenomenal sales team to our award-winning Customer Care team. I would …

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How to Get the Most Out of Your Millennial Employees

millennial employees

According to a survey conducted by Atlantic Associates, 53 percent of managers agreed that the millennial generation is the toughest to manage. The tech-savvy, outspoken millennial generation gets a bad rap (we didn’t all receive participation trophies growing up, okay?!) but, if properly managed and led, the millennials in your office can be a huge asset to your team. Millennials …

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Customer Insights: Productivity Wish List

productivity

Productivity isn’t one-size-fits-all, and to find your productivity sweet spot sometimes requires a bit of experimentation. From productivity “hacks” and time-management strategies to productivity-enhancing gadgets, there are endless ways to up your productivity game. Thanks to advances in technology, there are constantly cool, new gadgets hitting the market that can help streamline your productivity. We recently polled some of our …

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How to Prevent Background Noise on a Conference Call

conference call

Noise is more than just a workplace annoyance — it’s a stress catalyst. And distracting background noise on a conference call can certainly cause your stress levels to spike. Once background noise is an issue on a call, there’s not too much you can do to alleviate the issue. The quality conference call is all about prevention; by thinking ahead, …

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The Risks of Letting Employees Lead the IT Agenda

IT

We live in an era of ever-evolving technology that is changing the way we work and live. Our homes and offices are being flooded with a host of choices that will revolutionize how we work and play. But, with this deluge of technology, how does an IT team stay focused to understand the latest tools and applications while also balancing enterprise …

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Why You’re Always Late (and How to Fix It)

Late

When I first started doing research on this topic, I genuinely believed that late people just had total disregard for anyone’s time or that they were terrible at time management. Any Type A person, like me, believes in the mantra, “If you’re not 15 minutes early, you’re late.” And if you’re that person, I bet you have the same preconceived …

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What is Hygge and Can It Be Used in Your Work Life?

hygge

It seems like every day I hear about a new “fad” or lifestyle trend that is guaranteed to make me more productive, mentally healthier and just overall happier. From cognitive tricks to get more done in 90 minutes than you have in 30 days to eating different foods to power you through an afternoon slump, there’s always something to try …

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How Event Conferencing Can Elevate Your Next Call

Open communication between team members and executives can be difficult for companies, especially for those who operate on a global scale. And whether you’re hosting a quarterly town hall or an annual investor relations call, keeping the call professional and secure with reliable audio is critical to producing a flawless meeting. When the stakes are high for transmitting important communication …

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Three Ways to Become a Better Presenter

Presentations and public speaking strike fear in the hearts of people everywhere. Whether it’s a presentation for a small board of stakeholders or speaking in front of hundreds about your company’s latest product, presentations can be uncomfortable and nerve-wracking. In fact, according to Statistic Brain, 74% of Americans fear public speaking. It’s the number one phobia, with fear of death …

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21 Questions to Ask Before You Implement a New Collaboration Vendor

Customer service is the core of our business. Over the last 25 years, we’ve learned the importance of providing support before, during and after the implementation of our software, and we’ve seen the significant impact of providing our customers with the right training and adoption programs to ensure success. In fact, 97% of our customers cite training and adoption programs …

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How to Achieve the Best Audio Quality on a Conference Call

audio quality

With modern technology, conference calls with poor-quality audio should be a thing of the past. Here at PGi, we are committed to providing the industry’s best audio conference quality. But there are things that you can do during your GlobalMeet® Audio meeting to ensure that you experience top-notch quality on your conference calls. Follow these tips to experience clear audio …

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New PGi Customer Survey Suggests the Desk Phone is Dying

In a recent pulse survey of PGi customers and collaboration users, it was found that desk phones are slowly disappearing as more knowledge workers are choosing mobility. The survey found that 60 percent of respondents said they only have a personal cell phone, and when working from home, 58 percent connect to meetings using their cell phone. Only 7 percent reported …

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Women in History: Ada Lovelace

women in history

This March, we have been honoring influential women in technology and history as a part of Women’s History Month. Over the past few weeks, we have celebrated tech pioneers Dr. Shirley Jackson, Dr. Erna Hoover and Rear Admiral Grace M. Hopper. As spring kicks into full swing and Women’s History Month comes to a close, we have one more exceptional …

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