Recent Posts

Komatsu Mining Corp. Connects Team Members & Tackles Projects with iMeet® Central – Case Study

komatsu mining corp

Komatsu Mining Corp., formerly known as Joy Global, is a provider of advanced equipment systems and direct services to the global mining industry. Komatsu Mining Corp. partners directly with customers to help facilitate zero-harm mining operations with the highest production and lowest life-cycle costs. With over 10,000 global employees, Komatsu Mining Corp. (KMC) was in search of a reliable, central …

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Global Business Etiquette: Cultural Differences in the Office Around the World — Infographic

global business etiquette

PGi recently conducted our Global Cultural survey, where we polled 800+ international responses to get a glimpse into how workplaces practices and business etiquette vary from culture to culture across the globe. One thing that came up frequently from our respondents was that differences in business etiquette and cultural norms often led to embarrassing interactions or cultural faux pas when …

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The Neuroscience of Motivation and How to Increase Motivation

science of motivation

I’m sure everyone here is familiar with how hard it is to get work done when you’re feeling unmotivated. Call it laziness, procrastination or what have you, when motivation is lacking, work simply can’t be done. It’s easy to write off a lack of motivation as an excuse to partake in laziness, but the cause of our motivation (or lack …

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Is Unified Communications (UC) Just a Marketing Buzzword?

unified communications

For those of us in the telecommunications space, “unified communication” (UC) is a term that frequently pops up in conversation. However, unified communications has been dismissed as a ‘marketing buzzword’ by some. And there’s no doubt that unified communications is indeed a term that is used so frequently, some might argue it has lost some of its weight. But is …

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How to Have a Successful Audio Conference

successful audio conference

Conference calling has long been a key facet of corporate work life but, for many, conference calling can still be a large source of frustration. Conference call technology has improved over the years; so why are we still suffering through bad audio conferences? The problem lies in user error. Sometimes conference call best practices go against our natural tendencies. In …

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Why Remote Work Policies Fail for Some Employers

remote work policy

Here at PGi, we are big proponents of working smarter. For many in this age of digital transformation, working smarter means having a more nuanced approach to what constitutes “working”. Whereas work used to be exclusively tied to a fixed location, the increasingly accepting work climate where remote work and flexible hours are becoming the norm has made work something …

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Global Cultural Survey: Business Around the World — Infographic

global cultural survey

In the corporate workplace, technology has long been a proponent of progress. Technological advances over the last several decades have revolutionized how we work and communicate with colleagues. From a global perspective, advances in the unified communications and collaboration (UC&C) space have changed the global business landscape as we know it, breaking down geographical and cultural barriers and enabling effortless …

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What Is Net Neutrality? The Net Neutrality Debate, Simplified

what is net neutrality

Unless you’ve been hibernating for the last few years, net neutrality is undoubtedly a term that keeps popping up in your Facebook timeline and daily news updates. Net neutrality may be perceived as a loaded topic; indeed, the close ties of the issue to politics might cause you to avoid the subject in casual conversation. But net neutrality is a …

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The Negative Impact of Bad Audio Quality in Conference Calls

bad audio quality

Conference calling is a mainstay of the modern office, enabling hassle-free communication and collaboration so workers can focus on what really matters. With the rise of the mobile phone and the gradual move towards mobile conference calling, conferencing has begun to transcend the four walls of the office, allowing communication without limits. And yet, despite the ubiquitous nature of conference …

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Summer Productivity Tips to Beat the Summer Slump — Slideshare

summer productivity tips

As temperatures climb and the summer holiday gets into full swing, work might be the last thing on your mind. Whether it’s the kids home from school, the upcoming 4th of July holiday or daydreaming about taking a vacation, the summer months offer ample opportunity for distraction. But summer is actually a great time to double down and up your …

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Making Skype® for Business Better — White Paper with Frost & Sullivan

skype for business

When it comes to business communications, there is no name quite as ubiquitous as Skype® for Business. Microsoft is a marked leader in the communications space, with 140 million licensed users on Skype for Business, with growth and adoption showing no sign of slowing down in the future. Frost & Sullivan estimates that as of 2016, Microsoft held a 50 percent …

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Common Conference Call Problems (& How to Solve Them)

conference call problems

Sound is a fundamental element of everything we do. It dictates how we communicate with colleagues, how we interact with our environment and even how we learn. In the workplace — and during meetings in particular — being able to hear and understand what your colleagues are saying is imperative for collaboration and productivity to prevail. via GIPHY Anyone who …

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Enterprise Voice, Transformed: Telephony Takes to the Cloud

cloud telephony

As technological advances accelerate change in the modern workplace, the technology of yesteryear gradually becomes obsolete. Just think, for a moment, about how much the technology you use has changed even in the last decade. What did your cell phone look like in 2007? Did you even have a cell phone in 2007? I’d be willing to bet that nearly …

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Collaboration Overload Might Be Stifling Employee Productivity (and How to Alleviate Collaboration Fatigue)

collaboration overload

Here at PGi, we center everything we do around collaboration. From products that facilitate collaboration to a company culture that seeks to embody the very essence of collaboration, collaboration is the driving motivation behind our decisions. But what happens when collaboration gets to be too much? Collaboration is essential and yet, it can sometimes feel like we are collaborating so …

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PGi’s Collaboration Diagnostic Survey Six-Month Insights — Infographic

collaboration diagnostic

Back in 2016, PGi launched the Collaboration Diagnostic Survey, a quiz designed to assist knowledge workers in ascertaining their unique collaborative personality type to help them hone in on their strengths and figure out the best way to collaborate with others. Six months  and over 1,000 respondents later, we’ve compiled the results from our survey respondents to provide a high-level …

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