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2018 Future of Business Collaboration eBook

Digital transformation is inevitable and the use of digital tools have become a staple in how we conduct our daily, hyper-connected lives – especially in the office. In this era of digital transformation, the digital worker and the intelligent enterprise have moved from reacting to predicting the market, evolving trends and the consumer path. As our workplace evolves, the digital …

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What is Calm Technology and How Can it Help in Communications?

The main goal of any meeting should be one where people can collaborate and communicate effectively without disruption. Unfortunately, this is not always the case. In fact, studies estimate that over $37B is wasted every year in unproductive meetings. There are a number of different reasons why these meetings fail, and using conferencing platforms to connect with disparate employees can …

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GlobalMeet for Skype Server

PGi is happy to announce that its enterprise-leading GlobalMeet conferencing solution can now integrate directly with all versions of Skype for Business (Skype) Server and Lync Server 2013. As an expert in automated audio conferencing, PGi helps enterprises using Skype to provide a single, unified user experience over our expansive, world-class global audio network. Traditionally, GlobalMeet has integrated with Skype …

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Technology Resolutions for 2018

As the final few weeks of 2017 approach, we find ourselves in the tricky conundrum of trying to finish the year strong while simultaneously planning ahead for the upcoming year. As a result, the December month places an extraordinary amount of pressure on technology leaders. Although it’s easy to get consumed with year-ending projects, it is extremely important to ensure …

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Making Your Remote Workers Your Most Engaged Workers

Let’s look at that title for a second. Could remote employees be your most-engaged workers? Aren’t they just scattered across the globe doing who knows what? Well, we beg to differ. Remote employees can be your most engaged and productive workers when you’ve got the right collection of tech in the toolbox. A recent study found that 77 percent of …

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Can Company Culture Kill Tech Adoption?

For large enterprises, it can be a struggle to implement new technology with the growing needs of employees today. A recent study shows that businesses typically understand that new technology is important for users and organizational growth, but fail to implement it effectively in their environments. For example, this study finds that 84 percent of technology leaders believe cloud-based solutions …

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Staying Aware of Phishing Attacks

Phishing attacks — emails that impersonate a trusted source to trick users into sharing information — are a challenge for every email user. Recently, our PGi billing team became aware of a phishing scheme that impersonates a PGi invoice. To ensure customers are vigilant against phishing schemes, we wanted to share the following information and updates. We’ve had reports of …

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How to Maximize Your Skype for Business Investment

With over 50 billion minutes of traffic each month, it’s no secret that Skype for Business (Skype) is frequently used by enterprises to solve day-to-day instant messaging and communication needs. No matter which communication or collaboration system you use, for many IT professionals extracting the most value out of your investments is a difficult job. We recently caught up with …

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How To Switch Gears When Feeling Overwhelmed

Have you ever gotten stuck or distracted during a work assignment? Or have you been given too many projects at once and can’t effectively manage your time? In the face of many tasks to complete, it can be easy sit at your desk and dread the work that lies ahead. We’ve all done it before. We have a million things …

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Analyst Insights: Selecting a Collaboration Provider (Part Two)

The pressure is mounting on IT professionals to either roll-out a high-performing communications portfolio or face the consequences. In fact, employees attribute 86 percent of workplace failures due to a lack of collaboration. That means enterprises lose money when their communications are not successful. The issues, in most cases, stems from organizations not understanding what success looks like in a …

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iMeetLive Updates Bring Enhanced Video and Security Features

Virtual events have always been a key tool to disseminate important company news and updates for global organizations. And with the growing demand for a more personalized workplace experience, video communications have quickly become a foundational element in businesses to help drive better interactions with both internal and external audiences. As a result, today we’re seeing virtual events are continuing …

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Drive Productivity with New GlobalMeet Features

PGi’s commitment to evolve our products to meet the changing needs of today’s enterprise stems from our dedication to our customers and creating a stellar user experience. In IT circles, the death of Flash is well documented by developers and software companies as the industry move towards HTML5. HTML5 allows developers to build more diverse and powerful websites and applications …

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PGi for Hands on Atlanta

Last week the PGi Alpharetta and Atlanta teams worked together to volunteer for the 28th annual Hands on Atlanta Day, a major service initiative that organizes dozens of community projects throughout metro Atlanta focused on primary community needs including education and youth development, literacy, child hunger and parental engagement. The city-wide initiative mobilized 3,000 volunteers to help support programs that …

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PGi Announces First-Ever Customer Award Finalists and Winners

Alyson Lucy

PGi unveiled its first-ever Customer and Affiliate recognition program, “the EDGEE awards.” This new annual awards program highlights unique collaboration use cases and shows how customers are working with and leveraging PGi’s solutions to help give their end-users a competitive EDGE in collaboration and communications. Here are our category finalists and winners: Best Problem Solver Finalist: Kushal Berera, Vice President, …

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PGi Named a Best Adoption-Friendly Workplace – Eight Years and Counting!

For the eighth year in a row, PGi is honored to be named a Best Adoption-Friendly Workplace by the Dave Thomas Foundation for Adoption. Every year, the Foundation recognizes companies around the world that are committed to offering added support and benefits to employees who adopt. The Foundation is North America’s only non-profit public charity dedicated to finding homes for children living …

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The All-New iMeetLive

As a leader in collaboration, to meet the growing needs of our users and potential customers, we are constantly evolving and improving our services and products. Our latest product update news comes from our webcasting solution, iMeetLive. These upgrades are designed to bring enhancements and added functionality to continually improve the end-user experience. The iMeetLive team released version 4.6.5 on …

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GlobalMeet 4.0 is Here

PGi announced that GlobalMeet 4.0 with Multi-Point Video (MPV) is officially here! With this new product upgrade, users can now experience an even more interactive and easy-to-use platform that can help improve the way users communicate and collaborate. The video conferencing functionality allows users to make virtual conversations less awkward and drab and instead more interactive and “I am not a …

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PGi Wins the Gold Stevie Award for Support Team of the Year

Purely focused on collaboration, PGi is immensely proud of our innovative portfolio and the best customer care team in the world. Best in the world? Sounds ambitious, huh? Guess, what the folks at the Stevie International Business Awards agree! The PGi Expert Team was awarded a Gold Stevie International Business Award (IBA) for “Support Team of the Year.” PGi’s Expert …

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Video: Let PGi’s Customer Success Team Lead Your Team to a Winning Product Deployment

customer success

At PGi, the desire to please our customers is more than just a goal; it is the motivating factor behind everything we do. From designing products that meet our customers’ needs and gathering real-time feedback to incorporate into ongoing product development, the voice of the customer directs our decisions and strategy. The PGi experience that our customers receive is more …

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Jeffrey Cooper Wins Dealmaker Award at 2017 Corporate Counsel Awards

Here at PGi, every single success and accomplishment we make as a company is a direct result of the hard work and dedication of our employees. Just recently, we celebrated Michel Dobnikar’s silver Stevie Award for Woman of the Year, and I am pleased to announce today that yet another exemplary PGi employee has been recognized for their outstanding dedication …

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