Tag Archives: ROI

The Complexity of Unified Communications Today

Enterprise collaboration is an evolving industry that continues to become more and more complex, especially for the IT professional. Long-gone are the days when you could simply pick up a phone, call someone and be done with a meeting. Today, collaboration for businesses combines multiple forms of communication – from traditional PSTN calling and e-mail to cloud telephony, web and …

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Tech Back Your Sales Results: An IT Checklist for Online Meetings

I doubt technology is one of the things that keeps you up at night. But it’s very possible that it should be. I talk to CEOs from different companies every day, and hands down, their top two biggest complaints are: Their sale teams aren’t meeting their targets. Their cost per sale is too high. Sound familiar? Ever since the down …

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Are your workplace tools driving the business results you need?

Last month I attended the Gartner Portals, Content and Collaboration Summit where Tom Austin presented on People-Centered Strategies (PCS).  In his presentation, Austin defined PCS as an organizational strategy that empowers people to take on demanding, non-routine tasks, enhances employees‚ abilities to make valuable contributions that has an impact on the business, and increases the workforces ability to do what …

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