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Tag Archives: UC

What Features Do Users Want From Their UC&C Providers?

Enterprises that seek improved collaboration and communication are increasingly utilizing UC&C providers. According to a study by Gartner, global spending on UC&C will reach $44.2 billion in 2021. As employers continue to implement unified communications software in the workplace, providers need to meet rising customer expectations. When selecting a unified communications and collaboration tool for their enterprises, organization leaders seek providers …

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Going Mobile is the Future of the Workplace

In order to succeed in today’s world, businesses must prepare for a sophisticated and modern approach to productivity, collaboration and communications through mobile enablement. According to a recent study, 90 percent of IT decision makers say that mobility is critical to business growth and fuels productivity, customer engagement and competitiveness. Cell phones seem to be attached to our hands now …

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The Lazy Man’s Guide to UC

Beach, office, summertime

Summertime is officially here people! Time to kick your feet up on your desk, change your desktop backdrop to a beach scene and turn on your desk fan to emulate an actual beach vacation away from the office. Okay, so maybe that isn’t the best idea. But, if you’re too worried about what’s going on at work to take some …

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Driving End User Adoption for UC: An Enterprise Connect Recap

Angelina Beitia, SVP of Customer Success at PGi, spoke to a full room at the annual Enterprise Connect, in Orlando. In case you missed it, check out some of the highlights from Driving End User Adoption for UC. The common theme in Beitia’s remarks was the importance of understanding the use cases of UC tool end users. Are these end users …

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Modality’s Justin Morris Explores the Cultural Shift of Lync

Unified communications solutions such as Microsoft® Lync® are an increasingly integral part of collaboration for the enterprise. However, UC represents a complex system that requires careful thought, planning and education in order to maximize your organization’s UC investment. In a recent post on LinkedIn, Modality Systems’ Justin Morris explores the cultural changes required to ensure a successful UC deployment, how …

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Increasing the Value of UC: PGi Acquires Modality Systems

pgi acquires modality

Collaboration is a complex, ever-evolving business, and nowhere is that more evident than in the increasingly mission-critical segment of unified communications (UC), led by Microsoft® Lync®. UC solutions like Lync provide the largest, most complex businesses in the world with the tools they need to collaborate quickly and efficiently, such as presence, instant messaging, ad hoc video and audio meetings …

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