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Improve Employee Productivity with UCaaS

UCaaS

Consistent productivity matters a lot for any enterprise. With so many tech tools on the market, it can be challenging to pinpoint what will keep teams working efficiently and seamlessly. Luckily, unified communications as a service (UCaaS) makes it a snap to narrow down and implement a wide range of tools. You may ask, “How can UCaaS boost productivity for …

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Hold Music Takes the Sting Out of Waiting

hold music

Enterprises across the globe play hold music for callers in order to diminish the perception of long wait times. Hold music can also add a professional tone (see what we did there?) to your business communications. Although hold music offers many advantages, you need to be mindful of making appropriate choices for your callers. Why is this so important, and …

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Why UCaaS is a Game Changer for IT Departments

Why UCaaS is a Game Changer for IT Departments

Unified Communications (UC) has helped enterprises enhance communications, improve collaboration, and increase productivity. It is not all sunshine and flowers, though, as most IT departments responsible for UC will tell you. One of the primary issues surrounding UC is the cost, including the initial investment in equipment as well as the additional support staff, training, and ongoing system management. Another …

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Please the Crowd with Cloud PBX

cloud pbx

Traditional business meetings can be a bore. Businesses of all shapes and sizes can energize internal and external teams by going beyond the traditional meeting experience. Incorporating even a few unified communications as a service (UCaaS) features can improve productivity and communication. Read on to learn more about these crowd-pleasing, enterprise-grade cloud PBX features. Streamline reachability on multiple phones Staying …

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How Unified Communications Unites the Workforce

“Two heads are better than one.” We’ve all heard the old cliché encouraging teamwork, but another cliché that applies to collaboration in the workplace may be, “Easier said than done.” Not long ago, techniques to encourage collaboration included breaking down office walls and pushing employees into cubicles so they could easily see and hear each other. In today’s teleworking world, …

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Why Leading Enterprises Seek Out Hosted PBX

As a business grows, practical expenses like equipping each employee’s space with a phone and voicemail system can grow to be a large expense and headache. Hosted PBX is one way that leading enterprises deal with these issues. Hosted PBX can offer many advantages for the enterprise, including ease and affordability of setup, worldwide access to voicemails and access to …

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How UCaaS Will Change the Game for Your Enterprise

ucaas provider

If you’re looking for an all-inclusive communications solution that amplifies the productivity within your enterprise, UCaaS can be the answer you seek. UCaaS is an innovative mechanism that combines a cloud phone system with collaboration and conferencing tools. Before you sail off into the sunset with a UCaaS solution, you need a partner that stands out from the rest. Before …

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Why Not Using UCaaS Could Be Costly to Small Businesses

With its expansive coverage and broad offerings, unified communications (UC) finds a natural home with enterprise-level businesses that need to connect global operations and thousands of employees working remotely. Rather than relying on multiple disparate services, a UC platform integrates voice, messaging, collaboration, and other features in a single integrated business communications solution. Now, with the emergence of unified communications …

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5 Business Critical Trends in the Hosted PBX Market

A unified communications (UC) platform is one of the best business developments for connecting teams across all channels. UC gives you the ability to stay connected with your employees, customers, and shareholders. As a compliment to establishing your UC strategy, learn about these five influential trends in the hosted PBX market. 1. Cloud-based phones The days of traditional desk phones …

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Communication Elevated: What Does It Mean for the Modern Workforce?

Digital transformation is impacting every aspect of the business, but perhaps none more so than communication. By breaking down silos and increasing collaboration, communication is the foundation on which all other digital transformation initiatives are built. In our 2019 Future of Business Communication eBook, we asked thought leaders from across the industry to explain how communication trends are impacting business …

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7 Business Benefits of Unified Communications as a Service

Not so long ago, most knowledge workers would leave home each day to go work in an office for eight (or so) hours, and then return home in the evening. Two separate locations, two different “lives.” Today, a profound shift in when, where, and how people work is taking place, and the line between work and home is blurry, if …

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Forecast for the Future of Unified Communications: Clouds with a Strong Chance of AI

In the past ten years, we have witnessed a tremendous evolution in business communication technology. The traditional PBX has evolved into an open architecture development platform with the capability to transform workforce communication and collaboration. Technology developments in bandwidth, speech recognition, cloud software and artificial intelligence (AI) have contributed to this growth, driving down costs while improving quality and reliability. …

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Transform Your Business with Unified Communications

UCaaS

GlobalMeet introduces a new unified communications as a service (UCaaS) offering and additional enhancements to transform your meetings. What does this mean for your business? Read more to find out. Exceed expectations for internal and external customers Whether you are hosting online meetings for internal or external participants, everyone wants a seamless experience. UCaaS offers voice capabilities that showcase enterprise-quality …

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10 Ways UCaaS Makes for a Better Work Life

Leaving the house when it’s dark. Navigating through rush hour traffic. Frantically trying to find a parking spot. Rushing into the conference room 15 minutes late, only to find that the meeting is pushed back an hour because your boss is stuck in traffic. Does this sound like life at your office? Here are some other common office annoyances that …

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Why You Need UCaaS in Your Work Life

You’ve heard of Unified Communications (UC), and you’ve heard of Software as a Service (SaaS), but have you heard of UCaaS? Unified Communications as a Service (UCaaS) is a combination of the two and an increasingly popular way for businesses to manage communications and collaboration technologies. Why Unified Communications? In theory, UC is a platform for integrating communication tools with …

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4 Tips for Choosing a UCaaS Provider

A growing number of SMBs are acknowledging the benefits of cloud communications and are adopting Unified Communications as a Service (UCaaS) solutions.  Most of them choose cloud communications with the goal of enhancing business communication, collaboration and productivity, and to gain greater flexibility at times of rapid growth or downsizing. Moving to UCaaS requires you to perform extensive due diligence …

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Why UCaaS is the Secret to Success for Marketing Departments in 2019

In the last decade, the marketing function has gone through a transition. Once viewed as a cost center with “creative folks” coming up with clever headlines, marketing is now comprised of teams measured by how well their leads convert to sales. In other words, marketers are responsible for generating revenue. Marketers are also responsible for the customer experience. For social …

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Swipe Right on UCaaS for Millennial Employees

“Millennials in the workplace” started out as a topic of discussion almost a decade ago, as employers began to recognize that those born in the early 1980s to the mid-1990s had a significantly different approach to work than the typical Baby Boomer and Generation X employees. The differences in the generations had a lot to do with how Millennials were raised. Their focus …

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5 Features to Look For in a UCaaS Solution

A united effort gets more done, moving forward as a connected and organized unit of moving pieces. That’s why many IT and business leaders are choosing to unite their enterprise communications in the cloud. As the convergence of business communications, phone systems, messaging platforms and other collaboration workflows, unified communications as a service is the modern solution for IT and …

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What Features Do Users Want From Their UC&C Providers?

Enterprises that seek improved collaboration and communication are increasingly utilizing UC&C providers. According to a study by Gartner, global spending on UC&C will reach $44.2 billion in 2021. As employers continue to implement unified communications software in the workplace, providers need to meet rising customer expectations. When selecting a unified communications and collaboration tool for their enterprises, organization leaders seek providers …

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