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UCaaS

5 Features to Look For in a UCaaS Solution

A united effort gets more done, moving forward as a connected and organized unit of moving pieces. That’s why many IT and business leaders are choosing to unite their enterprise communications in the cloud. As the convergence of business communications, phone systems, messaging platforms and other collaboration workflows, unified communications as a service is the modern solution for IT and …

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What Features Do Users Want From Their UC&C Providers?

Enterprises that seekĀ improved collaboration and communication are increasingly utilizing UC&C providers. According to a study by Gartner, global spending on UC&C will reach $44.2 billion in 2021. As employers continue to implement unified communications software in the workplace, providers need to meet rising customer expectations. When selecting a unified communications and collaboration tool for their enterprises, organization leaders seek providers …

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How Businesses Can Keep Up With Transformations in UC&C

Businesses can sink or swim in an evolving market. Rather than using traditional practices that have worked in the past, businesses should be adaptable to present and future business trends. Think of how technology has evolved in the last 10, five and even two years. Companies that are still using communications from 10, five or two years ago can lose …

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UCaaS Enables Digital Transformation

Frost & Sullivan research clearly shows that unified communications is here to stay, with almost two-thirds of companies reporting that UC (Unified Communications) is deployed within their organization. But the nearly 2,000 IT decisions makers we recently surveyed for our annual Digital Transformation study also tell us that they continue to struggle to align their IT strategies with their business …

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