Web Conferencing

The Changing Face of the Conference Call: How Toll Free is Costing You

ipad conference call

When we talk about the evolution of audio, web and video conferencing today, there are a lot of innovations we tend to focus on: sleek mobile apps, HD video streaming, cloud storage, etc. However, there is a very basic, fundamental …

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10 Simple Tips to Start Your Web Conference Calls on Time

Fifty percent of web conference calls start late because of technology issues, according to a study by Wainhouse Research. So, to help you save the time and money that goes out the window every time your meetings start late, here …

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The Road to Instant Collaboration: Connect Me, Auto-Connect and the Death of the Passcode

globalmeet instant collaboration

Take a moment and think about all of the things you could do, right this very second, with a single tap on that smartphone in your pocket. You can see what all of your friends are doing, right now, in …

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GlobalMeet 3.1: Faster, Easier and Simply Better Web Conferencing for All

GlobalMeet Video Streaming

PGi‘s cloud-based web conferencing solution, GlobalMeet, has always provided easy-to-use, high-quality virtual meetings with powerful mobility and industry-leading features, including our user-driven online support system, the GlobalMeet Community. The newest version of GlobalMeet, GlobalMeet 3.1, has arrived, and we wanted …

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4 Ways to Make Your Channel Sales Cloud Rain in 2013

Technology is always surging forward—particularly in the area of cloud computing and the mobile space. This year, market share will vault into the hands of enterprise leaders who adapt their processes and take advantage of these changes before their competitors. …

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3 Ways Video Makes You a Better Sales Rep

According to YouTube’s latest press statistics, 500 years of YouTube video is watched every day on Facebook and over a third of the platform’s total monetized views come from Content ID, its advanced content management solution. Suffice it to say, …

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Increase Your SMB’s Agility Through Technology — The Great Equalizer

A few years ago, one of my reps and I were on a video conference with a prospect based in Portland. Without our prompting, he began to talk about all of the issues he was having with one of our …

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How to collaborate remotely and make it work: perspectives for managers

working from home

Telecommuting has recently been touted as one of the top four trends for 2013; oDesk CEO Gary Swart expands on this evolving work experience: It’s no secret that telecommuting, flexible work arrangements, distributed teams and even entirely virtual companies have …

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2013 is the Year of Revenue Heroes: 4 Tips for Deeper Customer Connection

I recently read a survey on change that asked people if they wrote New Year’s resolutions. It might seem like a given, but it’s clear: the people that wrote either resolutions or goals—or even a series of questions—ended up achieving …

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3 Ways to Be a Human for the Holidays – ‘Tis the Season, Not the Selling

The herald angels have been harking (and hawking their wares) before Fall even adjusted its woolen scarf. We’ve been swathed in red-and-green packaging and dunked in faux-snow ad décor since before the fine Halloween episode of Modern Family. But no …

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You Are How You Meet

When it comes to making a good first impression, there’s a reason why you avoid making them over the phone. Maybe it’s because, over time, you’ve learned the building blocks of establishing critical relationships—how you dress, body language, and your …

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3 Ways Your Kid is a Better Sales Rep Than You—Proven, Virtual Communication Strategies

Why? My 6 year old son asks me this question at least 10 times a day—and his endless curiosity has led me to believe that sales people win when they use the same elementary approach to closing deals. So take …

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Scary Stories of Online Meetings Gone Wrong

It’s that time of year: Halloween. The day when the spirits of restless sales reps come back to roam our halls and cubicles once again. Their ghostly cries foretell dangers more ominous than we could ever imagine: Tech back your …

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An Open Letter to IT: We Need To Own Our Tech Decisions

At my breakout session at AAISP a few weeks ago, I asked the audience to raise their hands if they used some sort of conferencing tool. A ton of hands went up. Then, I asked those people if they themselves …

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Put the Human Back in Human Resources with Video

Join me TODAY in Chicago at AA-ISP’s Frontline Conference Series!   The War on Talent is nothing new. I’m serious. The technology may have changed, but the basic principles you need to attain top talent haven’t changed at all in …

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7 Dangerous Meeting Personalities and How to Keep Them on Track

Dangerous Meetings

Whenever you’re meeting with a group, diverse meeting personalities emerge. Sometimes they work in harmony, fostering collaboration, creativity, and ultimately, productivity. However, occasionally more dangerous personalities bubble to the surface, personalities that have the capability to empower your meetings if properly …

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7 Ways to Win with Face-to-Face Results, Without the Cost

It’s possible to get your inside sales team to the level of an outside sales team. But not with your technology. And not with your existing sales processes. Many organizations have responded to pressure from the C-Suite by re-organizing with …

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65% of federal agencies are ready for teleworking

telework

As mobile and Internet technology expands, the ability for more people to easily telework also expands. This is the case with private businesses as well as with government agencies. A new report from the Telework Exchange reveals that 65 percent …

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Deliver a Rich Customer Experience to Increase Revenue and Customer Loyalty

This last Sunday, Seth Godin blogged: “It’s easier to love a brand when a brand loves you back.” I couldn’t agree more. It’s never been more important to cultivate genuine customer relationships. Over 63% of buyers chose helpfulness and knowledge …

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Tech Back Your Sales Results: An IT Checklist for Online Meetings

I doubt technology is one of the things that keeps you up at night. But it’s very possible that it should be. I talk to CEOs from different companies every day, and hands down, their top two biggest complaints are: …

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