Businesses today must be able to communicate with customers and demand a phone system that is simple, reliable and secure.
PGi offers a cloud phone system that helps improve communication with quality, web-based enterprise voice supported on both traditional phones and mobile devices. Beyond high definition (HD) audio, it includes a collaboration app with HD video, text messaging, chat and conferencing features. Communicate, collaborate and get more work done.
You may be asking yourself what is cloud PBX anyway? A cloud PBX system is a web-based, hosted voice and phone solution that is managed by a service provider. Cloud phone systems provide businesses with increased flexibility and efficiency, while simultaneously freeing up IT resources. No more need to buy servers or worry about hardware upkeep or capitalization. A hosted PBX solution gives businesses of all sizes scale and flexibility from the smallest business to growing enterprise with multiple locations. Back in the dark ages, unified communications meant hardware, but a cloud PBX offers the same functionality in a hosted environment and allows organizations to leverage additional efficiencies that are recognized in a cloud PBX service delivery model.
UCx is backed by an industry-best 100% network uptime guarantee (no, we’re not rounding that up from 99.999%) and 100% US-based, 24/7/365 technical support from a talented Customer Care team.
Improve engagement with our unique design that prioritizes all communication streams by what’s urgent and most recent.
Users can stay productive on the go with a cloud phone system that includes mobile messaging, group chat, texting and calls.
Record calls on-demand for easy note-taking and reference after the call is over.
Create a custom greeting that supports time-of-day, business and holiday hours and a dial-by-name directory.
Manage your voicemail via a web-based login so you receive messages the way you want – as transcriptions, texts or audio files.
Let callers know they’re still connected with a custom message or music that is streamed while callers are on hold.
Keep your existing local phone numbers, support emergency services and E911 when you migrate to a cloud PBX system.
Synchronize your contacts in real-time and link with your CRM systems to stay connected and productive with a single sign-on experience.
Legacy phone solutions don’t provide the flexibility that businesses need today. With a cloud PBX solution, you benefit from a reliable and high-quality phone service positioned to grow with your company. You’ll not only gain additional functionality and flexibility but save time and money by choosing a cloud PBX solution that incorporates industry leading collaboration features backed by a support team that is known for superior customer service. Legacy and on-premise phone solutions can be very costly to install and maintain, so why not choose a cloud voice service that saves money and paves the way to add advancing technology. Schedule a demo and see how UCx can help transform your business communications.
When you choose us for your cloud PBX solution, you receive high-quality voice services in a stable, reliable environment. Your business communication is important, so you need a service you can trust. We have got you covered from quality voice to reliable service.
Managing multiple servers or services can be time consuming and costly. With flexible models, you can put scalable communications services wherever needed, and easily and simply relocate them as required. Let us help reduce your infrastructure costs by migrating your phone system into the cloud with our cloud PBX solution.
Choosing PGi makes managing your cloud phone system easy. You’ll always have the latest feature functionality hosted in our secure data center environment. We make it easier for IT to support and seamlessly scales, which frees up IT time to focus on other priorities and allows investment to smoothly scale with the business.
Stop getting headaches from managing antiquated and legacy phone systems. Choose PGi as your cloud PBX provider and simplify the way you do business.
