Getting the Most Out of GlobalMeet Audio for Skype for Business

Submitted by: Andrea Duke

PGi’s GlobalMeet® Audio for Skype® for Business audio integration is a hybrid solution that seamlessly delivers enterprise-class audio for meetings anywhere around the world. It helps ensure that every meeting has the best audio quality possible, regardless of the device you choose to meet with. In order help you get the most out of your next GlobalMeet Audio for Skype for Business meeting, we’ve compiled a few tips and tricks below:

Set Meeting Audio Options:

Pick the device that you’d prefer to use, whether it’s your computer, desk phone or mobile phone. Setting meeting audio options to best fit your needs will help save time at the start of your meetings.

There are three different ways to join the audio portion of a Skype for Business meeting. Each time you join a meeting, Skype for Business will automatically displays the Join Meeting Audio screen and guide you to select your audio option. You can choose from the following options:

  1. You can connect over Skype for Business by using your computer microphone and speakers, or a headset.
  2. You can have Skype for Business call you at a number you specify.
  3. You can call into the meeting from your desk or mobile phone.

Music on Hold Feature:

Using the music on hold feature during your meetings will make it so that participants will need to wait for you before they can begin conversation with other guests. This gives you the chance to properly introduce meeting participants if necessary.

If the music on hold feature is available for your company, you and your guests should dial in to your audience conference bridge instead of using the Skype client to attend. Why? When you use the Skype client attend, music on hold is silenced as soon as the first participant joins the meeting. As the meeting host, you can dial in and provide your moderator passcode so that guests will hear music until you join.

Mute & Unmute Audience Command:

Understanding how to use the mute button correctly will help you become a better meeting host and avoid any unnecessary background noise or distractions.

To mute all participants in the meeting, go to the Participants panel and then click Participant Actions. Select Mute Audience. All guests’ lines in the meeting will be muted.

To unmute participants, select Participant Actions then Unmute Audience. All meeting guests are automatically unmuted. Attendees on their computer will be shown a message that the presenter has unmuted the call. Participants are free to unmute themselves using their own controls.

If you don’t see a Participant Access button in your panel, your Skype for Business meeting is set to allow all people to join equally. You’ll want to go to your Skype meeting options and change who’s a presenter and who has restricted access.

End Meeting & Disconnect All Participants:

Make sure your conference call ends the right way, and that all your meeting participants are disconnected properly.

To end your audio conference call, simply use the Disconnect button. But, be aware that it leaves you meeting guests connected to the audio conference. To end the meeting and disconnect all participants, you’ll need to click More Options, and then select End Meeting.

Use these tips and tricks for your next GlobalMeet Audio for Skype for Business meeting to make sure your event is flawless and interruption-free. New to GlobalMeet Audio? Be sure to check out PGi’s Skype audio conferencing capabilities and see how your company can get the most out of Skype for Business.