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How to Avoid Audio Conferencing Mishaps

Thanks to the proliferation of mobile technology, telework is on the rise. Gone are the days when employees were forced to be in office to take conference calls. Now, audio conferencing can help generate meetings pretty much anywhere – from airport terminals to coffee shops.

But these on-the-go meetings can pose some unique challenges. From poor audio due to mobile service providers to loud background noise, we’ve all suffered through some audio conferencing mishaps. Check out the below best practices to keep your next audio conference trouble-free:  

Keep it Easy to Join
We’ve all been there, waiting on that one person who can never seem to figure out the passcode or get the right dial-in number for an audio conference call. Avoid this situation altogether by choosing an audio conferencing solution that doesn’t require extensive steps to join a call.

Sometimes though, dial-in numbers are unavoidable. If this is the case, you can make it easier for everyone, especially your mobile attendees, to join the call. Make sure the dial-in number or passcode is included in the meeting invite so when they are reminded of the call, their pop-up notification will give them access to the information they need. This will also make it easier for them to rejoin the meeting in case the call is dropped.

Have international attendees? Remember to give them access to local access numbers to avoid high international audio conferencing fees.

Keep Audio Clear
Mobile technology has improved tremendously since it was first introduced in 1973. But, as we all know, sometimes mobile carrier service can be weak, causing dropped calls or intermittent lapses in audio. If you’re a remote worker joining an audio conference, make sure your signal is strong to avoid audio break-ups.

To further the chances of clear audio, make sure you are cognizant of your environment. If you’re in the office, you may be subjected to the occasional side conversation from colleagues, but if you’re mobile, your environment may be a little noisier. In all audio conferencing situations, the mute button is a great feature to use. As a rule of thumb, if you’re not presenting or interjecting, keep your line on mute to avoid unwanted distractions.

Also consider using headsets or hands-free devices if you’re on the go while taking your call. Not only is it safer, but you’ll be less likely to accidentally hang up or unmute your line while juggling your luggage, coffee or brief case.

Whether you’re constantly working on-the-go or working in-office, audio conferencing doesn’t have to be full of mishaps. Execute these best practices with a reliable audio conferencing solution, like PGi’s GlobalMeet® Audio.