What is SaaS? (Software as a Service)

SaaS (pronounced “sass”) stands for Software as a Service. SaaS is an increasingly popular licensing and delivery model for business and consumer applications. Sometimes called “on-demand software,” the basic idea behind SaaS applications is that instead of installing or hosting software locally, vendors host and maintain the servers running the application which is then accessed simply through a web browser.

SaaS applications are generally priced with a subscription model, either a monthly or annual fee, as opposed to a larger, up-front cost with ongoing support payments. Businesses can pay for the number of licenses they need with the flexibility to add users as their needs change.

SaaS is an important part of cloud computing; when vendors refer to their solution being “in the cloud,” they’re typically referring to the Software as a Service model. Examples of common SaaS business applications include email, customer relationship management, accounting, social business solutions and collaboration.

Benefits of SaaS

Software as a Service solutions cause considerably less support burdens on IT by outsourcing hardware and software maintenance to the SaaS provider. It’s also easier and quicker to deploy SaaS solutions to an organization, since often it’s simply a matter of provisioning accounts rather than purchasing and installing hardware.

Other SaaS benefits include:

* Centralized administration
* Global accessibility
* Mobile accessibility
* Automatic updates
* No compatibility or versioning issues
* End user customization and configuration options

Learn More

* Dispel some common myths about cloud computing and SaaS in our free cloud eBook.
Contact a PGi expert today to learn more about PGi’s SaaS collaboration tools, including iMeet, iMeetLive and GlobalMeet.

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