Cloud technologies have changed the way businesses connect and communicate today. Companies of all sizes are transitioning from traditional, on premise phone systems to cloud-based PBX (private branch exchange) systems. In fact, a recent report from Gartner estimates that more than $1T in IT spending will be directly or indirectly affected by the shift to cloud during the next five years.
The reason for this industry shift is that cloud solutions give consumers access to simple, seamless products that increase productivity, reduce costs and enhance service to employees and customers.
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