UCaaS Solution Checklist: 5 Must-Have Items

As businesses give employees more power to work wherever and whenever they want, many IT and business leaders are choosing to unite their enterprise communications in the cloud to create a connected, collaborative work environment optimized for all devices. Wainhouse Research predicts that the unified communications as a service (UCaaS) market will grow 21% by 2022. That means there is a greater opportunity to explore the ever-expanding market and identify the right solution for your teams’ unique collaboration needs.

 

The UCaaS market can seem overwhelming, especially with so many players offering solutions that are essentially identical. To learn how best-in-class solutions stand out from the pack, download PGi’s checklist.

Top 10 Ways To Modernise Your Collaboration Through UC

People have a rich choice of communication services in both their work and personal lives – FaceTime, WhatsApp, Slack, among others.

It has become more important than ever for unified communications and collaboration (UC&C) providers to ensure their products are just as intuitive to use and even more reliable than popular mass-market apps.

There is more to offering a compelling, modern UC&C service than snappy name. Download the white paper to learn the top 10 highlights of a winning UC offering.

PGi: Completing the Streaming Experience

Join Stephane Barnatt as he presents everything new and upcoming with PGi's Leading Enterprise Webcasting Platform; and how we've evolved to complete the streaming experience

  • The transition from TalkPoint to PGi
  • Upcoming UI Update and transition to Full HD
  • Integration with UC tools such as Jabber, Skype and BlueJeans with our Video Bridge
  • ECDN and Peer to Peer Integrations
  • Partnerships for Virtual Events and Video On Demand
  • Closing the gap with Social media
  • Workflow optimisation

PGi: Video Streaming: Is Your Network Ready for the Challenge?

Please join Wainhouse Research’s Steve Vonder Haar, Stephane Barnatt from TalkPoint, a PGi company, and Jonathan Discount (JD), from Hive Streaming, who discuss the challenges corporations face and possible solutions. Topics to be covered include:

  • Growing importance of enterprise video delivery and the related challenges
  • Determining network readiness for high quality live and on-demand video communications including our new UI and range of meeting apps
  • Much more, including peer-based streaming, Flash's impending end-of-life, the promise of WebRTC and hosting video content

Future of Business Collaboration Webinar: Communication for the Intelligent Enterprise

Annually, PGi unveils its top trends to watch for in collaboration via its highly-anticipated eBook, The Future of Business Collaboration. This year’s book covers a myriad of topics discussed by experts and influencers, including generational work and applied sciences to unified communications and mixed reality.

Watch this webinar for an exclusive look at this year's key business trends, tools and technologies.

What is UCaaS – and How Do I Buy it?

Frost & Sullivan research shows that unified communications (UC) is here to stay, with almost two-thirds of companies reporting that UC is deployed within their organization.

PGi partnered with Frost & Sullivan to define unified communications as a service and outline how the cloud-based solution supports corporate goals. UCaaS delivers a wide variety of benefits to businesses, but not all UCaaS solutions are alike. Download the white paper to learn what key features and functionality to look for when evaluating potential UCaaS providers.

Webinars vs. Web Conferencing: What Tool is Best for You?

Two-thirds of companies use web conferencing on a regular basis for project collaboration. While web conferencing solutions can be used to support large-group or strategically important meetings, webinar technology is designed specifically for that purpose and will almost always deliver a better experience and a higher return on investment.

So, how do you know when to use a web conferencing tool and when to trust your meeting to a more robust, full featured service?

PGi teamed up with Frost & Sullivan to explore key differences between these communications technologies. Download the white paper to determine which tool is best for you.

Looks Matter: 3 Ways Poor UX and UI Can Hurt Business Productivity

Poor UI and UX in meeting platforms often means wasted time and productivity for businesses. View our whitepaper now to learn more about how PGi, an industry leader in collaboration software and services, is creating a UX and UI experience that will positively impact employee satisfaction and productivity in the workforce.

View our whitepaper now to learn more about how PGi is creating a UX and UI that will positively impact employee satisfaction and productivity.

Live Video Streaming Without Straining the Corporate Network

Video webcasting is the most vibrant and intimate medium executives can use to convey information to large, widespread internal audiences – efficiently and cost-effectively.

Video helps keep employees stay informed and unified on company branding, strategic direction and externally-facing messaging. Video technology facilitates and fosters the transparency and authenticity that today’s employees demand, leading to a more engaged, productive workforce.

If your CEO hasn’t already asked to arrange live video streaming to deliver a message company-wide, it’s just a matter of time before they do. When your CEO comes calling, will you be ready?

Enterprise Video Best Practice

PGi were asked to present by 27partners along with other experts to discuss what it takes to run a successful video strategy.

PGi has been delivering live events for 25 years, and the focus of our presentation was around delivering live video events, whether they be via your webcam, Video Conferencing set-up, onsite AV Crews, UC tools such as Skype or a combination of all the above.

PGi was also supported in this presentation by their partners HIVE streaming who gave an overview on their software defined ECND (Enterprise Content Delivery Network) and how that is optimizing networks for the successful delivery of live and ONDemand Video.

Future of Business Collaboration

Digital transformation is inevitable and the use of digital tools have become a staple in how we conduct our daily, hyper-connected lives – especially in the office.

In PGi’s 2018 Future of Business Collaboration eBook, you’ll explore how enterprise communication drives digital transformation and examine the business trends, tools and technologies that will be critical to survival and growth in 2018 and beyond. Some of the trends in this year’s edition of The Future of Business Collaboration include:

  • UCaaS
  • Artificial Intelligence
  • Mixed Reality
  • Applied Innovation
  • Digital Workers

Download the free eBook now to learn what trends are affecting how work will be conducted in the future enterprise of tomorrow.

Maximize the ROI on Your Skype Server Deployment

Our new GlobalMeet for Skype Server solution seamlessly integrates our world class and market leading audio into Skype for Business Server environments, without any additional hardware, to increase the value of the Microsoft investment.

Customer feedback has been very positive whilst analysts Frost and Sullivan recently stated "...we see millions of dollars of unrealised technology potential within investments made by enterprise. PGI's GlobalMeet integration will help close that gap for the IT professional."

Meet the New GlobalMeet Democast

Allow us to reintroduce GlobalMeet®. We’ve upgraded it to use the latest technology and it has a fantastic new looking UI, if we do say so ourselves. This dramatically improves the user experience, allowing for quicker and more effective collaboration. So please join Adrian and Jason in this democast who will cover:

  • Reintroducing GlobalMeet, including our brand new UI, instant meeting access and seamless deployment
  • Our industry leading customer support
  • The new, superior user experience supported by the latest technology, with HD video and audio.
  • The future roadmap of GlobalMeet

The Future of Unified Communication and Collaboration (UC&C) on Mobile

PGi partnered with GSMA to survey industry experts on mobile usage in the enterprise. Our report found that usage of the smartphone in the office has officially tipped the scales as the preferred method of choice when it comes to communication and collaboration. In this infographic, you’ll find key stats and insights revealed from the survey. You can also view and download the full white paper for additional information.

The Future of Enterprise is Mobile

According to new research: The future of enterprise is mobile. Smartphone adoption has grown significantly, and the industry expects growth to continue. This global survey of mobile industry professionals shows that collaboration fuels enterprise success, and highlights how unified communication and collaboration (UC&C) tools need to be simple, intuitive, easily accessible and enjoyable for the best possible end-user experience. This report unveils that the smartphone is now the go-to device for UC&C services, underlining the increasing mobility of workers.

PGi collaborated with Mobile World Live to poll more than 300 mobile industry leaders on UC&C with a focus on mobile usage. The Future of UC&C on Mobile survey report provides insight into how mobile industry professionals around the world rate their UC&C experiences on a mobile device, and what impact current and emerging technologies will have on the future use of smartphones for UC&C services for the mobile enterprise.

Download the report now to learn more about the role mobile devices and technologies will play in the future UC&C experience and the opportunity for mobile operators to enable UC&C for enterprises and their end-users.

Leverage Collaboration Partners to Drive Innovation

It’s no secret – the collaboration space is pretty complex. There are tons of service providers out there and the decision-making process can become confusing. It can be hard to understand what exactly you need in communications and how to deploy it.  Furthermore, weighing the cost and ROI on your investment can be stressful. How much will my business pay upfront? Are there additional fees? What happens when no one uses the technology implemented?

These questions, among others, can keep IT leaders up at night and can often lead to extremely time-consuming processes. Thankfully, PGi partnered with Frost & Sullivan to produce this whitepaper, Leverage Collaboration Partners to Drive Innovation. This piece reviews what to look for in a service provider and how to successfully leverage a collaboration partnership to drive communication success. Download today.

5 Signs You’re Ready for the Cloud

Cloud technologies have changed the way businesses connect and communicate today. Companies of all sizes are transitioning from traditional, on premise phone systems to cloud-based PBX (private branch exchange) systems. In fact, a recent report from Gartner estimates that more than $1T in IT spending will be directly or indirectly affected by the shift to cloud during the next five years.

The reason for this industry shift is that cloud solutions give consumers access to simple, seamless products that increase productivity, reduce costs and enhance service to employees and customers.

To learn more about cloud communication technologies, and to see if your company is ready for the cloud, download our eBook, 5 Signs You're Ready for the Cloud.

Maximizing Broadband While Running HD Video in the Workplace

Have you ever gone home after a long day, logged on to Netflix and were met with the perpetual buffering bar of death? There’s nothing more frustrating than being delayed by a loading symbol when trying to catch up on your favorite show. Chances are that the deferment in your video loading is probably due to the high traffic of people, just like you, ending their day with a Netflix binge.

Similarly, in business today, companies who are constantly meeting, communicating, sharing videos and streaming content often run into quality issues when broadband is stretched. Bandwidth and high-traffic concerns are just some of the problems that IT professionals face in today’s collaborative world, filled with managing global Town Halls and streaming video conferences. In fact, a recent study shows that over 75 percent of workers in large organizations will interact with video more than three times throughout their day.

To make things easier, PGi has compiled some best practices in to a checklist, Maximizing Broadband While Running HD Video in the Workplace, to help you get the most out of your streaming capabilities.

Event Conferencing Infocast

PGi’s industry-leading Event Conferencing services allow you to host up to 15,000 participants from anywhere in the world over a secure and reliable global audio network and add engaging visuals with Slide Assist.

  • Award-Winning Customer Service: PGi’s event experts ensure your meeting is flawlessly executed from beginning to end. This is why some of the world’s largest organizations rely on our proven expertise to manage their high-profile events.
  • Visual Presentations: When you need to go beyond audio, use PGi’s Slide Assist to share visual elements in your presentations.
  • Risk-Free, Full Service: We understand the meeting is just one part of the entire event lifecycle. Our award-winning event specialists will work with you every step of the way to make your event a success.