2019 Future of Business Communication: Communication Elevated

Digital transformation is impacting every aspect of the business, but perhaps none so more than communication. By breaking down silos and increasing collaboration, communication is the foundation on which all other digital transformation initiatives are built.

In PGi’s 2019 Future of Business Communication eBook, we asked thought leaders from across the industry to explain how communication trends are impacting business performance, customer satisfaction and employee productivity. In each case, they found that communication is becoming a differentiator and a competitive advantage; businesses that are better at facilitating communication will be more creative and innovative, making them more likely to outperform their less collaborative and communicative competitors.

The disruptive technologies discussed in this year’s edition include:

  • CPaaS
  • Blockchain
  • Artificial Intelligence
  • Mobile
  • Live-Streaming

Download the free eBook now to learn what trends are impacting how future communication will be conducted.

eBook: How to Choose the Right Platform for Your Web Event

Web events are an excellent communications technology for businesses that want to cost effectively get their message out to a large, often global audience.

Sometimes, however, it can be challenging to understand which online, event platform is right for your teams. From white-glove webcasts and self-service webinars to web conferences, PGi has partnered with Frost & Sullivan to explore all these options and give you some pointers on how to determine which solution is right for you.

Know Before You Buy

Still not sure which route to go with your virtual meeting? Check out this eBook now from industry-leading experts, Frost & Sullivan.

Checklist: 5 Reasons Why Your Collaboration Platform is a #Fail

Collaboration platforms today aren’t just about simply opening lines of communication; teams also need tools that spark imagination, creativity and teamwork. Does your platform truly inspire and empower your people, or is it a #fail that causes a lot of headaches, complaints and IT help requests?

 

5 Things to Know Before You Buy

Download our quick-guide checklist now to find out what the 5 main factors are that contribute to collaboration failure within organizations.

Infographic: 5 Collaboration Trends That Will Impact Your Tech

The workforce has reached a new stage of its evolution. To find and invest in the right collaboration technology, you must understand your team’s needs on a deeper level. We’ve cut through the clutter and have narrowed down some of the biggest trends affecting technology and collaboration. Check out the infographic and tell us if you agree.

Does your collaboration technology inspire collaboration or hinder it?

This infographic reveals five trends impacting business collaboration, and ways you can better empower your changing workforce with seamless meeting experiences.

Interactive Infographic: Webinars and Webcasts…Yes, There IS a Difference!

Many people use the terms “webinar” and “webcast” interchangeably. But we’re here to tell you they’re actually very different. That means your wish of finding a one-size-fits-all solution that meets your entire organization’s needs are long gone.

Find the Right Solution for Your Teams

If you’re struggling to find the right solution for your business, don’t fret. This interactive infographic outlines the differences (and similarities!) between webinars and webcasts, and will walk you through key features, capabilities and use cases for each. As you scroll through, click on your must-haves so you can see which option is right for your business!

5 Ways Business Communication Will Change in 2019

Innovative technologies are empowering organizations to elevate the communication experience. Connected, real-time and data-driven, these new touch points don’t just enable teams to work better and faster; they allow them to have more timely and contextual interactions with customers — and each other.

Download the free infographic now to see how business communication will change in 2019.

5 Ways Your Online Event Can Go Wrong

Whether it’s a webinar or webcast, an online event is one of the smartest ways to connect with your audience. However, not all online events are created equal. As with anything in life, your results will only be as good as the tools you’re using.

PGi has collected five of the most common problems people face when producing an online event so you can be prepared to fix them - or better yet, avoid them in the first place!

Download the infographic and say goodbye to cringe-worthy online events.

White Paper: Is Your Online Meeting Solution Secretly Hurting Team Productivity and Performance?

The tools we use to make business collaboration clear, fast, efficient and profitable continue to evolve. Does your solution garner sighs and eyerolls? It may be time to reimagine the classic tools you’ve relied on and explore the many ways that the right solution plays a crucial role in achieving your organization’s objectives.

“Undo” Collaboration #Fails by Ditching Your Old Meeting Platform

This interactive white paper reveals how platform user experience and user interface impact business collaboration, and ways you can better empower your workforce with seamless meeting experiences.

So You Want to Start a Webinar Program – Now What?

At this point, you’re likely already convinced that you need a webinar program. You either have one in place already and are looking for a new platform, or you’re new to the webinar game, and need a little help with research.

Either way, we’ve got your covered. Download this whitepaper to jump in.

5 Ways to Elevate Team Communication in Your Enterprise

It’s easy to reminisce on a time when business was conducted face to face. These days, it can feel like most business interactions take place on a screen. However, with AI, mobile, live streaming and other visionary technologies, we have reached a place where our digital interactions are finally beginning to feel more human again.

PGi asked thought leaders from across the industry to explore five technology trends they see transforming enterprise communication and summarized their findings to give you instant insight into the ways your organization can leverage these business-critical trends.

Download the free white paper to learn about new technologies elevating the communication experience.

Better Than Bots: Welcome to the AI-Powered Era of Smart Collaboration

In this new era of work, time is of the essence. Technology should help you maximize your time and your potential; it shouldn’t waste it.

Artificial intelligence (AI) and other digital technologies can make your work life easier and drive smarter collaboration.

Download the white paper to start working smarter, not harder today.

Top 10 Ways To Modernise Your Collaboration Through UC

People have a rich choice of communication services in both their work and personal lives – FaceTime, WhatsApp, Slack, among others.

It has become more important than ever for unified communications and collaboration (UC&C) providers to ensure their products are just as intuitive to use and even more reliable than popular mass-market apps.

There is more to offering a compelling, modern UC&C service than snappy name. Download the white paper to learn the top 10 highlights of a winning UC offering.

The Mystery of Communications Tech Speak Solved

What’s that Acronym Mean Again!? The Mystery of Communications Tech Speak Solved The amount of business communication tools to choose from is almost overwhelming at times. And your needs likely vary across the teams you support, and their day-to-day work. The best place to start is to ensure you understand all of the industry jargon associated with business communications – what are the most common terms and what do they actually mean? Download the checklist to solve the mystery.

Your Don’t Panic Guide to Webinars

Without a doubt, a webinar is one of the most powerful tools in your communication toolbox.

A great webinar allows you to virtually sit at someone’s desk and deliver education, training or product pitches in an interactive, engaging way. If you’re like most people, you’ve attended a ton of webinars and maybe even ran a couple yourself. But are your webinars able to stop audiences in their tracks and keep them from getting distracted or multitasking?

Download the checklist for 10 best practices to help you bring your webinar game to the next level.

10 Steps for Planning a Worry Free Webcast

These days, it’s almost impossible to get a few people together in a room at the same time. So what are the odds you’ll be able to bring thousands of people together from around the world?

That’s what makes webcasting such a game changer for your communications. Webcasting makes it easy to forge a more intimate connection with audiences both inside and outside of your company, at scale, so people can feel more engaged to your brand, your speakers, your content and even to other audience members.

But let’s be real: webcasts make it easy to connect, but they’re not always easy to execute. You have to put in the work if you want to grab people’s attention and webcast effectively. Start your journey to webcast success with these 10 best practices.

Download the checklist for 10 best practices to help you bring your webcast game to the next level.

UCaaS Solution Checklist: 5 Must-Have Items

As businesses give employees more power to work wherever and whenever they want, many IT and business leaders are choosing to unite their enterprise communications in the cloud to create a connected, collaborative work environment optimized for all devices. Wainhouse Research predicts that the unified communications as a service (UCaaS) market will grow 21% by 2022. That means there is a greater opportunity to explore the ever-expanding market and identify the right solution for your teams’ unique collaboration needs.

 

The UCaaS market can seem overwhelming, especially with so many players offering solutions that are essentially identical. To learn how best-in-class solutions stand out from the pack, download PGi’s checklist. 657117744442047

The Worry-Free Guide to Virtual Events

These days, it’s almost impossible to get a group of people together in a room at the same time. So what are the odds you’ll be able to bring thousands of people together from around the world?

That’s what makes virtual events like webcasts and webinars such a game changer for your communications. Virtual events make it easy to forge a more intimate connection with audiences both inside and outside of your company, at scale, so people can feel more engaged with your brand, your speakers, your content and even to other audience members.

But let’s be real: while virtual events make it easy to connect, they’re not always easy to execute. You have to put in the work if you want to grab people’s attention effectively. Start your journey to success with these 10 best practices.

Download the checklist for 10 best practices to help you bring your webcast game to the next level.

TechTalk Summits Presents: Accelerating SMB Success with Unified Communications

Unified Communications (UC) - a single, unified user experience integrating communication channels such as chat, email, video conferencing, apps and voice calling -is transforming the way small and midsize businesses (SMBs) improve connections with customers, partners and employees.

Learn first-hand from small business owner and UC analyst Dr. E. Brent Kelly of KelCorabout the options to enhance flexibility, increase workplace productivity and compete stronger.

Time: 57 Minutes
Presenters: Dr. E. Brent Kelly, President/Principal Analyst and Founder, KelCor; Frank Paterno, Vice President, Business Development, PGi

Enterprise Management 360 Presents: Defining Use Cases to Get a Great ROI on Collaboration

Why is cloud-based collaboration technology so important for business success? How are collaboration needs different for IT, end users and top management within an organization?

Listen to this interview on Enterprise Management 360 (EM360) to learn how GlobalMeet makes everyday communication transformative for the business.

Time: 44 Minutes
Presenters: EM360 Host: Jon Arnold, Principal, J Arnold and Associates
PGi Guest: Frank Paterno, Vice President, Business Development

Listen Now

UC Today Video Interview: UCaaS Starts with UX​​​

GlobalMeet gives businesses a way to offer a seamless UCaaS experience to internal and external customers. User experience and satisfaction is crucial to its adoption in the organization.

Watch this interview by UC Today to learn how GlobalMeet prioritizes user interface and user experience.

Time: 20 Minutes
Presenters: UC Today Host: Patrick Watson, Journalist
PGi Guest: Frank Paterno, Vice President, Business Development

Watch Now