2019 Future of Business Communication: Communication Elevated

Digital transformation is impacting every aspect of the business, but perhaps none so more than communication. By breaking down silos and increasing collaboration, communication is the foundation on which all other digital transformation initiatives are built.

In PGi’s 2019 Future of Business Communication eBook, we asked thought leaders from across the industry to explain how communication trends are impacting business performance, customer satisfaction and employee productivity. In each case, they found that communication is becoming a differentiator and a competitive advantage; businesses that are better at facilitating communication will be more creative and innovative, making them more likely to outperform their less collaborative and communicative competitors. The disruptive technologies discussed in this year’s edition include:
  • CPaaS
  • Blockchain
  • Artificial Intelligence
  • Mobile
  • Live-Streaming
Download the free eBook now to learn what trends are impacting how future communication will be conducted.

eBook: How to Choose the Right Platform for Your Web Event

Web events are an excellent communications technology for businesses that want to cost effectively get their message out to a large, often global audience.

Sometimes, however, it can be challenging to understand which online, event platform is right for your teams. From white-glove webcasts and self-service webinars to web conferences, PGi has partnered with Frost & Sullivan to explore all these options and give you some pointers on how to determine which solution is right for you.

Know Before You Buy

Still not sure which route to go with your virtual meeting? Check out this eBook now from industry-leading experts, Frost & Sullivan.

Checklist: 5 Reasons Why Your Collaboration Platform is a #Fail

Collaboration platforms today aren’t just about simply opening lines of communication; teams also need tools that spark imagination, creativity and teamwork. Does your platform truly inspire and empower your people, or is it a #fail that causes a lot of headaches, complaints and IT help requests?

 

5 Things to Know Before You Buy

Download our quick-guide checklist now to find out what the 5 main factors are that contribute to collaboration failure within organizations.

Infographic: 5 Collaboration Trends That Will Impact Your Tech

The workforce has reached a new stage of its evolution. To find and invest in the right collaboration technology, you must understand your team’s needs on a deeper level. We’ve cut through the clutter and have narrowed down some of the biggest trends affecting technology and collaboration. Check out the infographic and tell us if you agree.

Does your collaboration technology inspire collaboration or hinder it?

This infographic reveals five trends impacting business collaboration, and ways you can better empower your changing workforce with seamless meeting experiences.

Interactive Infographic: Webinars and Webcasts…Yes, There IS a Difference!

Many people use the terms “webinar” and “webcast” interchangeably. But we’re here to tell you they’re actually very different. That means your wish of finding a one-size-fits-all solution that meets your entire organization’s needs are long gone.

Find the Right Solution for Your Teams

If you’re struggling to find the right solution for your business, don’t fret. This interactive infographic outlines the differences (and similarities!) between webinars and webcasts, and will walk you through key features, capabilities and use cases for each. As you scroll through, click on your must-haves so you can see which option is right for your business!

5 Ways Business Communication Will Change in 2019

Innovative technologies are empowering organizations to elevate the communication experience. Connected, real-time and data-driven, these new touch points don’t just enable teams to work better and faster; they allow them to have more timely and contextual interactions with customers — and each other.

Download the free infographic now to see how business communication will change in 2019.

5 Ways Your Online Event Can Go Wrong

Whether it’s a webinar or webcast, an online event is one of the smartest ways to connect with your audience. However, not all online events are created equal. As with anything in life, your results will only be as good as the tools you’re using.

PGi has collected five of the most common problems people face when producing an online event so you can be prepared to fix them - or better yet, avoid them in the first place!

Download the infographic and say goodbye to cringe-worthy online events.

White Paper: Is Your Online Meeting Solution Secretly Hurting Team Productivity and Performance?

The tools we use to make business collaboration clear, fast, efficient and profitable continue to evolve. Does your solution garner sighs and eyerolls? It may be time to reimagine the classic tools you’ve relied on and explore the many ways that the right solution plays a crucial role in achieving your organization’s objectives.

“Undo” Collaboration #Fails by Ditching Your Old Meeting Platform

This interactive white paper reveals how platform user experience and user interface impact business collaboration, and ways you can better empower your workforce with seamless meeting experiences.

5 Ways to Elevate Team Communication in Your Enterprise

It’s easy to reminisce on a time when business was conducted face to face. These days, it can feel like most business interactions take place on a screen. However, with AI, mobile, live streaming and other visionary technologies, we have reached a place where our digital interactions are finally beginning to feel more human again.

PGi asked thought leaders from across the industry to explore five technology trends they see transforming enterprise communication and summarized their findings to give you instant insight into the ways your organization can leverage these business-critical trends.

Download the free white paper to learn about new technologies elevating the communication experience.

Better Than Bots: Welcome to the AI-Powered Era of Smart Collaboration

In this new era of work, time is of the essence. Technology should help you maximize your time and your potential; it shouldn’t waste it.

Artificial intelligence (AI) and other digital technologies can make your work life easier and drive smarter collaboration.

Download the white paper to start working smarter, not harder today.

Top 10 Ways To Modernise Your Collaboration Through UC

People have a rich choice of communication services in both their work and personal lives – FaceTime, WhatsApp, Slack, among others.

It has become more important than ever for unified communications and collaboration (UC&C) providers to ensure their products are just as intuitive to use and even more reliable than popular mass-market apps.

There is more to offering a compelling, modern UC&C service than snappy name. Download the white paper to learn the top 10 highlights of a winning UC offering.

Your Don’t Panic Guide to Webinars

Without a doubt, a webinar is one of the most powerful tools in your communication toolbox.

A great webinar allows you to virtually sit at someone’s desk and deliver education, training or product pitches in an interactive, engaging way. If you’re like most people, you’ve attended a ton of webinars and maybe even ran a couple yourself. But are your webinars able to stop audiences in their tracks and keep them from getting distracted or multitasking?

Download the checklist for 10 best practices to help you bring your webinar game to the next level.

UCaaS Solution Checklist: 5 Must-Have Items

As businesses give employees more power to work wherever and whenever they want, many IT and business leaders are choosing to unite their enterprise communications in the cloud to create a connected, collaborative work environment optimized for all devices. Wainhouse Research predicts that the unified communications as a service (UCaaS) market will grow 21% by 2022. That means there is a greater opportunity to explore the ever-expanding market and identify the right solution for your teams’ unique collaboration needs.

 

The UCaaS market can seem overwhelming, especially with so many players offering solutions that are essentially identical. To learn how best-in-class solutions stand out from the pack, download PGi’s checklist.

PGi: Completing the Streaming Experience

Join Stephane Barnatt as he presents everything new and upcoming with PGi's Leading Enterprise Webcasting Platform; and how we've evolved to complete the streaming experience

  • The transition from TalkPoint to PGi
  • Upcoming UI Update and transition to Full HD
  • Integration with UC tools such as Jabber, Skype and BlueJeans with our Video Bridge
  • ECDN and Peer to Peer Integrations
  • Partnerships for Virtual Events and Video On Demand
  • Closing the gap with Social media
  • Workflow optimisation

PGi: Video Streaming: Is Your Network Ready for the Challenge?

Please join Wainhouse Research’s Steve Vonder Haar, Stephane Barnatt from TalkPoint, a PGi company, and Jonathan Discount (JD), from Hive Streaming, who discuss the challenges corporations face and possible solutions. Topics to be covered include:

  • Growing importance of enterprise video delivery and the related challenges
  • Determining network readiness for high quality live and on-demand video communications including our new UI and range of meeting apps
  • Much more, including peer-based streaming, Flash's impending end-of-life, the promise of WebRTC and hosting video content

Future of Business Collaboration Webinar: Communication for the Intelligent Enterprise

Annually, PGi unveils its top trends to watch for in collaboration via its highly-anticipated eBook, The Future of Business Collaboration. This year’s book covers a myriad of topics discussed by experts and influencers, including generational work and applied sciences to unified communications and mixed reality.

Watch this webinar for an exclusive look at this year's key business trends, tools and technologies.

What is UCaaS – and How Do I Buy it?

Frost & Sullivan research shows that unified communications (UC) is here to stay, with almost two-thirds of companies reporting that UC is deployed within their organization.

PGi partnered with Frost & Sullivan to define unified communications as a service and outline how the cloud-based solution supports corporate goals. UCaaS delivers a wide variety of benefits to businesses, but not all UCaaS solutions are alike. Download the white paper to learn what key features and functionality to look for when evaluating potential UCaaS providers.

Webinars vs. Web Conferencing: What Tool is Best for You?

Two-thirds of companies use web conferencing on a regular basis for project collaboration. While web conferencing solutions can be used to support large-group or strategically important meetings, webinar technology is designed specifically for that purpose and will almost always deliver a better experience and a higher return on investment.

So, how do you know when to use a web conferencing tool and when to trust your meeting to a more robust, full featured service?

PGi teamed up with Frost & Sullivan to explore key differences between these communications technologies. Download the white paper to determine which tool is best for you.

Looks Matter: 3 Ways Poor UX and UI Can Hurt Business Productivity

Poor UI and UX in meeting platforms often means wasted time and productivity for businesses. View our whitepaper now to learn more about how PGi, an industry leader in collaboration software and services, is creating a UX and UI experience that will positively impact employee satisfaction and productivity in the workforce.

View our whitepaper now to learn more about how PGi is creating a UX and UI that will positively impact employee satisfaction and productivity.