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Unified Communications

Does Your Business Continuity Plan Include Unified Communications?

The top priority of a business continuity plan is to prevent communication network downtime. Downtime is very costly yet many businesses are not prepared to protect their mission-critical communications during a crisis such as a global pandemic, natural disaster or power outage. Unplanned events don’t need to shut down your business operations. A unified communications …

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Digital Communications: Early Adopter Study

PGi’s Early Adopter Study was fielded before the widespread outbreak of COVID-19 significantly disrupted the marketplace and altered the current work experience, perhaps permanently. While this health crisis has established a “new normal” in remote work, the survey results foreshadowed the remote work desire before it became the government mandate due to the COVID-19 pandemic. …

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Future of Business Collaboration

Digital transformation is inevitable and the use of digital tools have become a staple in how we conduct our daily, hyper-connected lives – especially in the office. In PGi’s 2018 Future of Business Collaboration eBook, you’ll explore how enterprise communication drives digital transformation and examine the business trends, tools and technologies that will be critical …

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5 Signs You’re Ready for the Cloud

Cloud technologies have changed the way businesses connect and communicate today. Companies of all sizes are transitioning from traditional, on premise phone systems to cloud-based PBX (private branch exchange) systems. In fact, a recent report from Gartner estimates that more than $1T in IT spending will be directly or indirectly affected by the shift to cloud during the …

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