Meet the New GlobalMeet Democast

Allow us to reintroduce GlobalMeet®. We’ve upgraded it to use the latest technology and it has a fantastic new looking UI, if we do say so ourselves. This dramatically improves the user experience, allowing for quicker and more effective collaboration. So please join Adrian and Jason in this democast who will cover:

  • Reintroducing GlobalMeet, including our brand new UI, instant meeting access and seamless deployment
  • Our industry leading customer support
  • The new, superior user experience supported by the latest technology, with HD video and audio.
  • The future roadmap of GlobalMeet

PGi’s Web Conferencing Install Checklist

When shopping for a web conferencing solution, it’s important to ask the right questions and gather the proper information to guarantee that you are selecting the ideal tool to help meet your company’s needs and further your success. The perfect web conferencing solution should not only have your ideal features and price point; it should also integrate easily into your company’s existing technology and protect your information.

To help ensure that you’re a prepared buyer, PGi is proud to provide you with the Web Conferencing Install Checklist. From questions of network throughput to security requirements, the Web Conferencing Install Checklist will guide you through all the questions you should consider before purchasing a web conferencing tool. With this checklist in tow, you will be able to purchase a solution with confidence and integrate it into your company seamlessly.

A special thanks to PGi Senior Solutions Architect Dave Steier and Director of Technical Engineering Corey Sienko for their invaluable contributions to this Web Conferencing Install Checklist.

The IT Buyer’s Guide to Web Conferencing

It has long been known that web conferencing solutions can be time-saving and have a revenue-lifting impact on productivity, while boosting team relationships of disparate and siloed teams. But with all of the positive impacts a web conferencing solution can have on a business, it can equally become just another pain point for IT teams. To reduce the burden on IT teams (and their budget and resources), it is crucial to find the right solution from the start. To help you and your team find the best web conferencing solution, PGi has created The IT Buyer’s Guide to Web Conferencing.

In this piece, we’ll cover:

  • Cost-saving benefits
  • The ease of deployment
  • The user experience
  • Security and compliance features
  • Essential web conferencing features

To learn more about how to determine which web conferencing solution fits your company’s needs, check out The IT Buyer’s Guide to Web Conferencing.

Web Conferencing Solution Enhances End User Satisfaction for intoCareers

intoCareers has proudly provided their users with first-class career development training for more than 40 years. intoCareers’ career information system (CIS) is utilized in over 35 percent of the nation’s state-sponsored schools to provide high-quality career information to teachers and counselor nationwide.

A sudden price increase in their web conferencing software led intoCareers in search of a more reliable and cost-effective web conferencing solution. intoCareers turned to PGi and, after a free trial of GlobalMeet®, the company was sold.

intoCareers relies heavily on virtual training sessions to educate new CIS operators and update current employees of revisions in curriculum. With the help of GlobalMeet, intoCareers was quickly able to streamline their virtual meetings and enhance the efficacy of their virtual training, ultimately increasing end user satisfaction.

“With GlobalMeet, our users just expect seamless training sessions, and that’s what they get!”Susan Roudebush, Consultant and Master Trainer

Ready to see how GlobalMeet can take your company’s meetings to the next level? Try it for free today.

Conferencing App Comparison: Which App Is Right for You?

Regardless of company size, industry or job function, PGi can help you improve collaboration and get better results through our award-winning conferencing solutions. Each of these different conferencing apps are appropriate for different use cases. Check out our overview to help you determine which of these apps would best fit your specific needs based on the features and benefits of each:

iMeet – All-in-One Conferencing Collaboration

iMeet® is a cloud-based service that is designed to provide high-quality web and personal video conferencing. iMeet is as simple as a phone call, but much more enriching, powerful and fun! iMeet combines screen sharing with crystal clear, multi-point video in a virtual meeting room that is perfect for achieving face-to face interaction, without the travel expense. Designed for clarity and instant access to anyone, it combines the best parts of web, video and audio conferencing with social networking.


  • Host or join a meeting with up to 125 participants
  • Personalized meeting URL makes it easy for guests to join your meeting
  • Easily connect to audio using your 3G/4G wireless network or Wi-Fi
  • Record your meeting
  • Run your presentation, or pass control to someone else, right from your mobile device
  • Cloud-based file storage
  • Share files and chat with others in the meeting
  • Allow guests to share their desktop screen
  • Automatically syncs contacts across all of your devices
  • Free for guests

GlobalMeet Mobile – Simply Better Web Conferencing

GlobalMeet is the fastest and easiest way to start or join a conference call on your mobile device. GlobalMeet for iPhone dials your conference call access numbers and passcodes for you automatically. GlobalMeet is an easy-to-use, state-of-the-art meeting solution that gives you a fast and easy way to start your audio conferences. No access numbers to remember or passcodes to dial. GlobalMeet automatically connects you to the meeting with one touch on your iPhone.  With GlobalMeet for iPhone, you can take command of every meeting, even when you’re on the go, with your favorite GlobalMeet features right at your fingertips.


  • Easily host or join a meeting
  • Invite guests via email or just dial your to your guests
  • See who’s talking with GlobalMeet Active Talker®
  • Lock, mute or record your call with a single click
  • Adjust participant volumes and mute noisy lines
  • Get one click access to participant profile and contact information
  • Upload and present files (iPad)
  • Schedule a meeting (iPad)
  • Global VoIP Softphone
  • Manage all audio and web conference settings
  • Launch an impromptu meeting

iMeet Agenday Smart Calendar – Mobile Conference Call and One-Touch Dialing Tool

The iMeet® Agenday mobile app is a calendaring and mobile business productivity application that allows you to improve connectivity for the on the go professional.  You can easily join web and audio meetings right from your calendar, with one-touch access. For a mobile workforce that utilizes Apple, Android or Amazon phones, iMeet Agenday brings business productivity to the calendar. With weather, driving conditions, LinkedIn and Facebook integration, your workforce will be better prepared for meetings. Using iMeet Agenday, you can quickly orchestrate meetings on-the-fly with the ‘Meet Now’ functionality.


  • Consolidated view of all your calendar activities: Outlook®, iCal®, Google Calendar™, Yahoo and more
  • Initiate ad hoc or scheduled team calls in one touch
  • Poll meeting participants for the time and date that fits everyone’s schedule
  • Send email and smart text message notifications in one touch
  • Get turn-by-turn driving directions
  • Update while on the go
  • Social network integration
  • Customizable alerts
  • Group calling calls multiple participants simultaneously
  • Access your entire schedule via the full Agenday Apple Watch app

Whether you’re having a meeting with 10 people or 10,000 people, we can help your organization communicate and collaborate more effectively. Click here to see PGi’s full suite of conferencing and collaboration solutions.

Marketer’s Guide for Web Conferencing Solutions

Successful marketers have to collaborate effectively with a wide range of partners. They can be within your own enterprise or outside third-party teams and potential customers across the country.

As a result, many teams have gone far beyond traditional conference calls and group emails and have come to rely on virtual meeting solutions to make communication easier and more efficient. But there are many different solutions offering a wide variety of different capabilities, so how do you know what to look for?

Download our Marketer’s Guide to Web Conferencing Solutions and learn the key features to look for when selecting a new virtual meeting solution.


6 Things To Consider Before Buying Web Conferencing

Companies are increasingly turning to collaboration solutions, like web conferencing, to expand collective knowledge, speed up business processes and give their business a competitive edge through better collaboration. And while you may be eager to get an enterprise-wide solution up and running quickly, you should stop to consider the consequences of buying web conferencing software that doesn’t meet your company’s expectations or business needs.

Meetings run late because of complicated processes to join, clients get frustrated with poor audio and video quality, and employees have difficulty conducting meetings because of a complex interface. In the end, a bad buy can cost you time and money if you have to restart with another software solution.

 We’ve outlined a number of considerations – from changing user workstyles and preferences to IT, infrastructure and support requirements – that you should mull over before selecting a provider.

Today’s global workforce requires collaboration flexibility. Gone are the days when all employees are located in a single brick-and-mortar office. Employees, partners and customers alike are dispersed around the world and they require a tool that allows them to collaborate anywhere, any time and on any device. Your web conferencing solution must have mobile support for users choosing to telecommute, bundles that fit the needs of every line of business and browser-based web conferencing to control what users download.

Additionally, in order to really expand your company’s global reach, you’ll need web conferencing that makes it easy to communicate around the world. Ask providers about localized software, native language support and local dial-in numbers and audio bridges. Look for these key features that help make international web conferencing simple and secure from any location.

Complex infrastructures demand simplicity. When identifying your enterprise web conferencing needs, you need to identify the features and qualities that will yield the most seamless solution for your complex enterprise infrastructure. You need cloud solutions that lighten bandwidth usage and seamless integrations with other enterprise communications applications.

IT now operates bimodal. Your enterprise IT team must balance two initiatives now – progressing the enterprise towards innovation and maintaining operational excellence. Your web conferencing solution must constantly evolve to keep up with the changing pace of collaboration, as well as offer enterprise-class security, redundancy and dependable audio.

Not all web conferencing solutions are created equal. Before you sign up for a free conferencing service, you should first ask yourself (and that provider) what the tradeoff will be. When audio is outsourced to third-party vendors to cut costs, quality and consistency are often sacrificed, and many free web conferencing providers use this process. It’s critical that you ask specifically about outsourcing services so you can make a better assessment of what the audio quality will be like. After all, the last thing you need during your big presentation or meeting is a dropped call.

Support can be just as important as the service. No matter how smart and intuitive a web conferencing tool may be, you’re bound to run into an error or need some troubleshooting advice. In addition to asking if customer support is available, ask how many ways you can contact an expert for support. When you’re running an online meeting, you may want phone support. If you’re on your tablet, you may want real-time chat. You may even want to post a question from your smartphone through email or in an online customer forum. In this era of always-on connectivity, you want your customer support experience to be as flexible and adaptive as your interconnected life.

Remember, when you’re pinpointing the best solution, you’re assessing the provider as well as the product. The web conferencing provider you choose should have the proven experience and expertise you need to integrate web conferencing into complicated infrastructures, deploy solutions on a global scale and offer custom solutions to your unique challenges.

For more tips on purchasing web conferencing tools, download The Buyer’s Guide to Web Conferencing.

This post originally appeared on‘s Collaboration Nation blog, sponsored by PGi.

Can VoIP Save Your Business Money?

Looking for new ways to save your business money, enhance communication and collaboration and support your distributed workforce? Give your collaborators more ways to connect with Voice over Internet Protocol (VoIP).

VoIP Eliminates Costly Phone Lines
Softphones and audio conferencing applications that facilitate VoIP are now so common and familiar at work that businesses can completely eliminate the costs of maintaining traditional phone lines. All-in-one audio, video and web conferencing is now so seamless and user-friendly that workers can not only connect to meetings but also one-on-one calls just as fast as they can dial a phone.

Because voice information is transmitted through the Internet, the costs of making calls via VoIP are rolled into your regular Internet bill, and, SaaS-based conferencing solutions replace unpredictable spikes in minutes with steady, monthly rates. If you rely on VoIP as a complete alternative to desk phones, you don’t even need to invest in phone hardware or additional IT resources to maintain your audio conferencing solution.

For some businesses, desk phones could very well be a thing of the past. Softphones and mobile apps are increasingly important to the mobile workforce, as 79 percent now telework, and 74 percent of remote workers use these tools over traditional phones on a daily basis, according to VoIP comparison research firm Software Advice. Besides better mobility, VoIP audio conferencing also supports the unified communications and collaboration experience increasingly demanded by users.

VoIP Saves Money on International Calls
On the other hand, traditional phone lines still offer audio quality and reliability that VoIP can’t, yet, but even as a supplement to desk phones and mobile devices, VoIP audio options will save your business money. If your business collaborates with freelancers, telecommuters, global branches or clients around the world, VoIP saves you the costs of making unlimited international phone calls. Likewise, when you, your mobile workers or your sales team are on the go, VoIP acts as your professional, cost-effective, mobile desk phone.

To get the best of both worlds, make sure your all-in-one conferencing solution offers both VoIP and traditional phone lines as options to connect. By providing workers with a global, hybrid, IP audio network, you let employees, customers and external collaborators choose the most convenient way to collaborate for them.

Learn more about VoIP and the importance of hybrid audio.

How to Easily Show Videos During a Web Conference

Successful presentations and virtual meetings require one key ingredient: audience engagement. You want the people watching to be inspired, to learn something, to get excited, to get curious, to ask questions and to walk away ready to take action.

In order to wow them, though, you must deliver a rich, interactive, visually appealing presentation, not a stale meeting stuck in boring slides and long outlines. You need out-of-the-box presentation slides, brilliant takeaways and streaming videos to capture the audience’s attention.

However, what’s even worse than slides bursting with bullet points is a meeting host that fumbles with the web conferencing tool and takes up precious time switching from one medium to another. To ensure your multimedia presentation is seamless, here’s the fastest way to show videos during a web conference.

Store Videos in Your File Library
Commonly, you’ll see presentation slides with URL links that the host clicks to open up videos on a separate web browser, but the fastest way to stream videos is by uploading them directly to the file library in your web conferencing tool. This way, you avoid toggling between programs and tabs or locating online videos that may have been removed or relocated.

For example, if you’re using a web conferencing tool like GlobalMeet® by PGi, simply:

  1. Click “File Library” on the meeting toolbar.
  2. Click the plus sign to add a file or folder to your library.
  3. Select your videos, and upload them to the cloud.
  4. During your web conference, just click on the file in your library to instantly stream it in full-screen mode.

web videos
You can also seamlessly add web video links from YouTube and Vimeo directly to your file library to preview and share during a web conference. From the File Library, click “Add a web video,” search for videos by keyword (or paste a video link) and click the plus sign to add the video link to your library. When you’re ready, click the video title to play it right from your web conference without ever leaving the application.

No one gets a bad seat in the house because GlobalMeet offers the same full-featured experience on a mobile device as a desktop, as well as clear, reliable, hybrid audio. That means even your participants watching from rest stops and airport lounges will get a kick out of your latest cat video intermission.

If your current web conferencing tool doesn’t offer that fast, seamless functionality, isn’t it time you looked for a new one? Give your audience a better meeting by trying GlobalMeet free today.

Why Does Your Small Business Need Web Conferencing?

Audio, video and web conferencing are quickly changing the way everyone does business, and every company is quickly adopting this collaboration technology to stay competitive.

But hold on – isn’t web conferencing just for global enterprises and virtual teams? Actually, even though you may not have offices in every corner of the world, and your team may live within minutes of the office, there are still plenty of benefits to adding small business conferencing to your strategy.

8 Reasons Your Small Business Needs Web Conferencing Now

  1. Improve client interactions: Just because you’re not regional or global, doesn’t mean your clients aren’t. And with small business conferencing, you can provide more personalized customer support with impressive, cutting-edge technology. Turn on your webcam to meet clients face to face, or share your screen for demonstrations.
  2. Build better relationships with partners: Stop relying on in-person meetings and drive down your costs on business travel by nurturing your external partnerships on video. Sure, being there in person may be ideal for first meetings, but afterwards, you’ll save money and time—and be able to collaborate more often—by continuing to meet with your small business conferencing software.
  3. Speed up collaboration with vendors: Need that website redesign or advertisement sooner than later? Share and receive feedback on projects in real time with external vendors using small business conferencing features like file sharing, screen sharing and chat.
  4. Empower your sales team: Give them the tools they need to evolve beyond cold-calling and sales meetings. With all-in-one web conferencing, they can reach more prospects faster to give sales presentations and usher buyers down the funnel.
  5. Keep productivity up: Even the most reliable workers encounter car problems, weather emergencies and just plain burnout. By enabling them to work remotely as a contingency plan, you’ll keep the company running no matter what. And when you’re out of the office on vacation or business trips, web conferencing acts as your virtual office so you can stay connected to your team on the go, even from mobile apps on your smartphone or tablet.
  6. Find better talent: With small business conferencing, it’s easier to work with remote freelancers or even hire full-timers from a bigger pool of talent abroad. You can even conduct job interviews over video without expensing travel.
  7. Get more mileage from events: Wish you could just press play when you need to train a new hire or find a key point from a past meeting? Web conferencing makes it much easier to record and archive trainings and webinar events.
  8. Help your business grow: You probably won’t be a small business forever. Scalable, flexible web conferencing plans better prepare your business for expansion, as well as the future of work where digital workspaces and remote work are the majority. Choose what you need now for small meetings, and be able to upgrade plans for your bigger meetings in the future.

Find a professional, reliable, all-in-one small business conferencing solution that fulfills all your needs, fits your budget, is easy-to-use and gets you better results now at PGi, the world’s largest dedicated provider of collaboration software and services for business of all sizes.

GlobalMeet Terminology

Active Talker Technology
Active Talker technology is a feature that switches the camera to the person currently speaking.
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Adobe Connect
PGi and Adobe Connect let you host live and on-demand web meetings, webinars, eLearning classes and more, complete with fully integrated audio, video and web conferencing.
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Audio Conferencing
Audio conferencing is the practice of connecting multiple called parties on a single audio conference call, with multiple lines connected through a conferencing bridge. Modern audio conferencing solutions allow for alternate connections methods such as cloud-based web connections using VoIP or connecting through smartphone or tablet applications. See GlobalMeet Audio.
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Cisco WebEx
Cisco WebEx is an enterprise-level conferencing solution that can record training sessions for up to 1,000 participants and facilitate meetings for up to 3,000. GlobalMeet Audio by PGi integrates with WebEx for the ultimate experience. See GlobalMeet Audio.
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Cloud Computing
Cloud computing is an alternative method to storing data locally on a computer’s hard drive. Instead, data is stored over the Internet, or “in the cloud,” where it can be accessed on multiple devices.
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Conference Call
A conference call is an audio meeting with multiple connected parties on the same audio bridge.
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Conferencing Software
Conferencing software, like PGi’s iMeet and GlobalMeet, allows people to communicate and collaborate with cutting edge technology for web, audio and video. See iMeet and GlobalMeet.
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Earnings Call
An earnings call is a teleconference or webcast open to the public via an 800 number and online meeting where a public company discusses its revenue for a given reporting cycle.
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Federal Acquisition Regulations
The Federal Acquisition Regulation (FAR) is the principal set of rules in the Federal Acquisition Regulation System. The FAR System governs the “acquisition process” by which the government acquires goods and services. The process consists of three phases: (1) need recognition and acquisition planning, (2) contract formation, and (3) contract administration.
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File Sharing
File sharing is a web conferencing feature that allows a host or designated guest to display a file to other meeting attendees.
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Host Control
Host control is a web conferencing function that allows users to access a list of participants, manage Q&A, share screens and chat with others.
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Interconnectivity is a state of connection without technological barriers. Anyone, anywhere across the globe can communicate and collaborate with others on any device.
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Interoperability is the seamless integration and operation of any group of IT systems and software.
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Investor Relations Call
See earnings call.
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Legal Conferencing Solution
See Soundpath Legal by PGi.
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Microsoft Lync
Microsoft® Lync® is a unified communications platform offering instant messaging, voice and video. Lync® allows users to share presentations and desktop control as well as engage in online meetings, audio conferences and video conferences. Lync is a registered trademark of Microsoft®.
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Mobile Web Conferencing
Mobile web conferencing refers to a conference accessed on a smartphone or tablet. It allows participants the freedom to collaborate and communicate from anywhere in the world. See GlobalMeet.
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ON24 Webcasts
ON24 webcast integrations allow users to stream live events and presentations and record them to share later. It offers real-time event polling and feedback as well as live event monitoring and post-session reporting.
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Online Collaboration Software
Online collaboration software allows employees to reap the benefits of virtual meetings without sucking up excessive amounts of bandwidth or bogging down your network.
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Online Screen Sharing
Online screen sharing is an online meeting or web conferencing feature that allows a presenter to display their computer desktop to attendees.

Online Training Software
Online training software can be used by a number of industries, including human resources and sales, that allows in-office and remote workers to access  professional development resources and learning materials on the internet. Learn More

Operator-Assisted Conference Call
An operator-assisted conference call is an audio conference in large parties of up to 15,000 are connected by a live operator who manages call logistics, moderation, Q&A and more. See GlobalMeet Audio.
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PGi, formerly Premiere Global Services, is a video conferencing, web conferencing, and online meeting software company founded in 1991 by Boland T. Jones.
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Post-Event Debrief
After an operator-assisted conference call, a post-event debrief gives analytics and insight into viewer behavior at the event so the host(s) can objectively discuss the what happened during the event.
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Screen Sharing
See online screen sharing.
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Secure IP
A secure IP address offers standard SSL encryption to protect enterprise-level software and logins, such as a web conferencing platform. Using a secure IP ensures the integrity of such a platform or web conference by disallowing outside users to accidentally enter or cause harm to enterprise systems or software.
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Smart Calendar App
See iMeet Agenday by PGi.
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Soundpath Legal
PGi’s Soundpath Legal is a legal billing and web conferencing solution that offers audio and video conferencing for lawyers.
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Telecommuting, also called remote working, is a way for employees to “commute” to work virtually and still collaborate with coworkers through the use of communication technology such as web conferencing software or email instead of completing work in a brick-and-mortar office.
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Two-Way Dialogue
Two-way dialogue is an effective means of communication in which both parties listen and respond to each. Ideally, both parties will come away with an understanding of the other’s point of view and also feel that (s)he had equal opportunity to be understood.
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Video Interview Software
Video interview software is a human resources technology in which an HR manager can recruit and/or interview job candidates virtually using video conferencing. This method of interview reduces costs of travel and adds another dimension to candidates often missed by using audio conferencing alone.
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Video Managed Services
Video conferencing solutions customized to fit a company’s needs and technical infrastructure as well as its training, implementation, and support availability requirements.
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Viewer Behavior Tracking
Viewer behavior tracking uses metrics from operator-assisted audio calls, webinars, video conferences, etc. to help online meeting or event hosts determine viewer engagement levels after an online collaboration experience.
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Virtual Collaboration
Virtual collaboration is a way for people to engage with one another and work together using web conferencing, online meetings, and other communication technologies to connect digitally anywhere, on any device.
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Virtual Employee
A virtual employee is anyone who works remotely or telecommutes.
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Virtual Meeting
A virtual meeting is any conference or collaboration that happens on a laptop, desktop or mobile device using online meeting or web conferencing software.
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Virtual Office
A virtual office is a web platform (like iMeet) that gives users a virtual space that any colleague can enter by visiting their dedicated online meeting URL. The owner is then notified exactly who has entered via email or text and can join the space to collaborate.
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Virtual Security
Virtual security is a set of measures taken to ensure websites, networks, software etc. are protected from crashes and foul play, such as malware infections.
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Virtual Training
Virtual training is a teaching and learning method that uses webinars or web conferencing technology to present material online.
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VoIP, or Voice over Internet Protocol, is an audio conferencing option that delivers voice communications over the Internet rather than a traditional public switched telephone network, or PSTN. A VoIP participant converses through his or her computer’s microphone, which sends audio messages over the Internet to others in the conference or online meeting.
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Web Conferencing
Web conferencing refers to any multipoint, online communications solution that allows for simultaneous sharing of voice audio, web cam video and text-based chat communications between multiple participants.
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Web Meeting
See online meeting.
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Web Recording
Web recording is an online meeting or video conferencing feature that allows hosts to record virtual events or webinars to archive and share later.
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Web Streaming
Web streaming allows live audio and video to be broadcast in real time over the Internet during an audio, web, or video conference or webcast.
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Webcast, Webcasting
A webcast is an online event that is streamed live over the Internet.
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WebEx Audio Integration
WebEx audio integration is a solution that incorporates GlobalMeet Audio by PGi into a WebEx conference to improve audio quality and overall performance.
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A webinar is an online meeting presentation or web conference event that is broadcast in real time to multiple participants, which often ask questions at the end via real-time chat or polling features. A webinar is typically recorded so it can be shared later and archived.
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Webinar Hosting
Webinar hosting is the process of creating and moderating a webinar. It involves organizing and managing presentation files, registering and accommodating a large number of participants, engaging the audience, and using web conferencing software (like GlobalMeet by PGi) to record and archive the webinar.
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A workation is a telecommuting experience in which an employee uses online and cloud-based collaboration and communication tools to work while on vacation, allowing employees to utilize their time off without feeling like they’re getting behind.

The Biggest Benefits of Corporate Conferencing

Your company’s global footprint keeps you ahead of the competition, but global corporate environments also add complexities to collaboration. Using corporate conferencing solutions, you can simplify and increase communication for better business results.

Some of the biggest benefits of corporate conferencing are connecting global teams and international offices for faster information sharing, increased engagement, better problem-solving and accelerated project management.

Here are just a few examples of how large corporations leverage web and audio conferencing solutions across the organization:

  • Internal online meetings pull the collective knowledge of every global branch together to generate more ideas.
  • Leadership, sales teams, marketers, IT and others are able to make presentations to the rest of the company on new products, campaigns and tools to a larger audience around the world.
  • Global employees get quicker updates through virtual training.
  • Web conferencing solutions help corporate leaders improve their communication with employees all over the world through town hall webinars.

These are just some of the examples for internal use. Using the same corporate conferencing solution, companies also hold investor relations meetings (IR calls), demo products to prospects and improve the customer experience.

business results of collaboration

How Corporate Conferencing Benefits Your Bottom Line
Corporate conferencing isn’t just about getting face time with your global co-workers; connecting your international teams drives real business results. PGi’s infographic, “From Me to We,” reveals the remarkable results of teamwork:

  • By collaborating, companies see better productivity results in terms of innovation by 15 percent.
  • Plus, when workers collaborate outside their own teams, companies see 35 percent greater innovation and creativity.
  • Better collaboration in the workplace also results in 20 percent improved time to market.

Choosing a Corporate Conferencing Provider
While it’s vital for your corporation to connect, the wrong solution may end up interrupting your meetings instead of enhancing collaboration. To really benefit from corporate conferencing, you must choose a provider with an industry-leading reputation for reliability, global coverage, responsive support and security.

If your conferencing solution doesn’t offer a world-class infrastructure with enterprise-class security, you may not know who’s on your conference line or in your meeting room to keep sensitive information under wraps. What’s more, your conferencing solution must have the right balance of security and usability so it’s still easy for your guests to join a meeting.

Some providers just understand the complexity of large global businesses better than others. Find out how to choose an enterprise audio conferencing solution now, and learn how to identify your enterprise web conferencing needs today from PGi.

What You Need to Know about Using Webcasting Software

Whether you’re a part of a marketing team that’s looking to generate leads, a sales team introducing product updates or a part of human resources deploying on-boarding training to new hires, webcasting software makes it easy to create professional online presentations for up to 10,000 people.

At its simplest explanation, webcasting is a live or on-demand media presentation using audio or video and is deployed over the Internet—allowing you to present your message to a large audience, without worrying about travel or logistics. This type of software will also typically include interactive features like polling, Q&A, surveys and social media to create an engaging experience for the audience.

If you’re new to the idea of using live webcasting software, here’s some in-depth information you’ll need to know:

Managed vs. Self-Service Webcasting Software
First, it’s important to note that webcasting software typically falls into two categories: managed and self-service. For managed webcasts, a service provider handles all aspects of the event including the filming, broadcasting and general logistics of the presentation. This type of webcasting is great for large-scale productions that need to be fail-safe, such as executive town halls or investor relations presentations.

Self-service webcasting software, like PGi’s iMeetLive®, offers businesses or individuals the ability to use their company’s existing technology infrastructure to host their own webcasts or webinars with enterprise-grade audio and video, publishing, editing and analytics. Self-service webcasting software is great for companies who frequently host webcasts and would prefer to keep the production aspect in-house.

Webcast Hosting 101
If your company elects to use managed webcasting software, the majority of the work will be done for you, but if you elect to use self-service webcasting software, you’ll have the flexibility to host webinars and webcasts whenever you like, with access to technology that makes hosting a webcast straightforward and uncomplicated.

First, self-service webcasting software will be cloud-based, allowing your audience to easily join through the click of a URL on any device that has access to a web browser. No downloads, plugins or apps are required.

It will also allow you, as the host, to turn your existing video and audio technology infrastructure into broadcasting equipment. You’ll be able to use your computer’s webcam, your company’s video conferencing unit or telephone system to conduct your event. In other words, there are no additional costs on audio and video equipment but improved ROI on your existing investments.

Most webcasting software will also make sure your event is relevant, even after it’s completed. The entire presentation will be immediately available for publication for on-demand viewing for any users who’d like to revisit information, or for those who may have missed the webcast completely.

Finally, webcasting software typically offers pre- and post-event analytics tools to ensure you’re maximizing your ROI. These analytics tools include instant access to survey results, Q&A, training and certification, and attendance metrics.

Webcasting software is a great business tool for creating and distributing important content in real-time. If you’re ready to learn more about the benefits of webcasting software, try PGi’s iMeetLive free for 30 days or check out PGi’s event services to learn more about managed webcasts.

Identifying Your Enterprise Web Conferencing Needs

Your enterprise organization contains a bevy of experts and resources that, without collaboration, remain largely untapped. Like most enterprises today, you must have collaboration solutions like web conferencing to expand collective knowledge, speed up business processes and give your business a competitive edge.

To achieve these new goals, though, your enterprise needs to connect with internal and external collaborators on a global scale. You need to meet across time zones and build relationships across departments as well as with business partners and clients, all while providing the utmost reliability and speedy service.

When identifying your enterprise web conferencing needs, you also need to consider these business and technology trends that no enterprise can ignore:

  • Users want choice: If you want to get the most out of your investments, you need better user adoption, and today, users want more choices. So what does this trend mean for your enterprise web conferencing needs? Your web conferencing solution must have mobile support for users choosing to telecommute or partake in BYOD, bundles that fit the needs of every line of business and browser-based web conferencing to control what users download.
  • Complex infrastructures demand simplicity: When identifying your enterprise web conferencing needs, you need to identify the features and qualities that will yield the most seamless solution for your complex enterprise infrastructure. You need cloud solutions that lighten bandwidth usage and seamless integrations with other enterprise communications applications.
  • IT now operates bimodal: Your enterprise IT team must balance two initiatives now: progressing the enterprise towards innovation and maintaining operational excellence. Your web conferencing solution must constantly evolve to keep up with the changing pace of collaboration, as well as offer enterprise-class security, redundancy and dependent audio. And what the success of this trend really depends on most is your web conferencing provider.

Remember, when you’re pinpointing the best solution, you’re assessing the provider as well as the product. The web conferencing provider you choose should have the proven experience and expertise you need to integrate web conferencing into complicated infrastructures, deploy solutions on a global scale and offer custom solutions to your unique challenges.

PGi’s GlobalMeet® offers a secure, IP-based, global web conferencing platform and over 25 years of experience working with large enterprises to back it up. Download The Buyer’s Guide to Web Conferencing today to learn more about how PGi provides the best in the industry for your enterprise’s web conferencing needs.

Why Do I Need Web Conferencing?

What are the benefits of web conferencing for your business?

For years, providers have touted the time- and cost-saving benefits of this collaboration tool, but increasingly businesses are also discovering the value-adding benefits. Web conferencing no longer simply supports your business; it also helps grow your business.

Here’s why you need it – now.

Streamline Your Business With Web Conferencing

Fast and easy, web conferencing saves your business time and money without compromising rich, real-time interaction. Instead of combining complex work schedules and traveling, you simple log in to your meeting room to collaborate from wherever you are — desktop or mobile device.

A variety of use cases demonstrate web conferencing’s ability to streamline your business. HR can interview candidates and train employees from afar, sales can demo products without an airline ticket, customer service can meet clients face-to-face and sales enablement teams can present campaigns to professionals in the field with secure screen sharing.

Plus, SaaS-based web conferencing saves IT time on deployment, maintenance and user support. Reduced burdens and central administration allows your already resource-strapped IT team to spend time where it really matters.

After you reduce your costs, though, how else do you capitalize on web conferencing? The answer is, it isn’t just about running your business on less resources. It’s about gaining the freedom to do more.

Grow Your Business With Web Conferencing

Web conferencing gives your company a competitive edge. Today’s sophisticated, user-friendly tools yield better results for revenue-generating business activities, and by improving employee productivity, web conferencing helps you allocate more time to business innovation.

Because you no longer need to travel to hold a meeting, you can meet online, give presentations and collaborate with a greater frequency. As a result, you better connect with dispersed groups, as well as departments within your company, enhancing collective knowledge and accelerating team projects.

Large web conferencing events not only save you from expensive venues and event production but also expand your reach. Webinars, both live and on demand, reach a larger and more targeted audience for lead generation. Likewise, corporate videos and town halls are a quick, direct route to communicate with global branches and help you increase that communication for better employee engagement.

Web conferencing features help you build business intelligence with polls and surveys, personalize the consumer experience for pipeline acceleration, repurpose presentation recordings to reach more leads and compete for better talent with the ability to work from anywhere. In the race to innovation, companies need this type of technology to be more responsive to employees, customers and swiftly changing markets.

The key to unlocking the business value of web conferencing technology is thinking strategically about collaboration. Once you identify your biggest pain points and goals, then you can search for the best technology for your needs and how you can use it to transform your entire company.

There’s a new way to work and nurture your business. Learn more about what web conferencing is and how to leverage it for growth at PGi today.

Featured Image Source: Unsplash

Tips for Selecting a Web Conferencing App

Looking for the best web conferencing app for your mobile team’s collaboration needs? Selecting the right one matters more than you may think.

The phrase “there’s an app for that” really holds true in our digital world where billions of apps have been downloaded to date. Workers can now use mobile apps to complete to-do lists, increase their focus at work, enter data, organize their day, and much more.

However, statistics show that not all apps downloaded to workers’ mobile devices get integrated into their work flows. Smartphone users spend about 42 percent of all app time in a single app, according to comScore’s U.S. Mobile App Report.

This means whatever web conferencing app you choose needs to be intuitive, efficient and simple enough to compete for workers’ time and attention in order to yield high user adoption. An impressive roster of features won’t be enough if they don’t collectively create a superb user experience.

Here are three questions to consider when selecting a web conferencing app:

  1. How much does it limit your meeting experience? Compare the experience and efficiency of a mobile app to its desktop counterpart. Can you still share files and click to schedule new meetings? Can you still see the status of everyone’s audio connections? That user experience should be consistent across your computer, smartphone and tablet. In addition, pay attention to the flow and look of your web conferencing app. A poor design will create navigation challenges, limiting its functionality.
  2. Does the app enhance work flexibility? A web conferencing app shouldn’t just support mobile meetings. It should empower users with the flexibility to work how they want. Smart features to look for include auto-syncing across devices and the ability to transfer meetings to other devices. This empowers the multi-tasking, on-the-go worker to go seamlessly from desktop to smartphone or smartphone to tablet mid-meeting.
  3. Which devices are supported? In our increasingly BYOD workforce, you’ve got to cover all your bases when you’re selecting an app for a group of workers. That doesn’t only mean looking for iPhone-, Android- and BlackBerry-friendly apps but also apps that support tablets and even wearables.

The right app will not only connect your mobile workforce but also boost your productivity. Learn how to use web conferencing apps for better meetings now at PGi.

How Do I Use Conferencing Apps for Better Meetings?

Need to meet, but not everyone’s at their desks? Then try using conferencing apps for better meetings.

Apps help you quickly connect from your desktop and applications like Outlook and Lync, as well as mobile devices increasingly making up the new, virtual workplace. No matter how you connect, they offer the same full-featured experience so you can take meetings on the go.

Boost Productivity for Better Meetings

Conferencing apps help you boost productivity and alleviate some of your biggest frustrations with meetings, like:

  • Late starts: Here’s how a mobile app helps get everyone to a meeting on time: by making joining even easier and by providing meeting notifications. Whether it’s a desktop or mobile device app, attendees bypass passcodes and connect automatically. Plus, apps organize every meeting on workers agendas and remind them when a meeting’s about to start.
  • Missing attendees: Increase attendance by letting workers join meetings from anywhere via mobile apps. When your employees are still on the road or working from home, they’ll still be able to meet face-to-face with the simplicity of an app.
  • Rescheduling: You don’t have to cancel meetings when you’re away from your workspace even if you’re hosting them. A conferencing app gives even the host the ability to create and control meetings on the fly from any device. In fact, one PGi client, Mercedes-Benz USA, said a colleague gave a presentation from a rest stop while traveling using the mobile features of GlobalMeet Audio®.
  • Information gaps: Ever had important information on the tip of your tongue? Make it easier to recall details during meetings. After you upload files to your online meeting room, you can access that information directly through the app. Plus, all of your contacts and calendars are auto-synced across devices.

Connect Your Mobile Workforce

Powering the mobile workforce is a huge benefit of conferencing apps, and although for many they may still be a “nice to have” feature, workers will probably access most of their meetings via apps in the future of work.

The ability to schedule, share, organize and join meetings with one touch across tablets, smart phones and even wearables will be essential to the growing telecommuting workforce and global enterprises.

Even the in-office worker will increasingly rely on mobile apps to meet as more employees choose, bring and use their own devices at work. Roughly 40 percent of U.S. employees of large enterprises already use personally owned devices for work, according to Gartner.

Download Free Conferencing Apps

Ready to go mobile with your meetings? Get your free conferencing apps from PGi:

How Can Web Conferencing Help My Small Business?

As a small business owner, every purchase and technology installation is a major decision. You don’t have the resources of a large business or enterprise, and as such any missteps

When it comes to collaboration, the benefits of web conferencing for small business can give you a huge competitive advantage, empowering productivity and driving business results. Here are a few ways that web conferencing can help your small business:

Expand Your Reach

Online collaboration tools can help your small business act much larger than it is, extending both your internal and external reach far beyond your office walls. For internal purposes, you can pursue talent regardless of where they live, creating a remote workforce and breaking down the barriers of geography. You can also easily train and align these remote workers using the same tools.

For external purposes, web conferencing expands your sales force, allowing you to bring your products and services to customers and prospects in a more engaging way than simply cold-calling. By utilizing streaming video and file sharing, your salespeople can pitch clients in high-definition video and present their decks to anyone, anywhere in the world.

Web conferencing gives your small business a global footprint without the costs associated with opening global offices.

Reduce Costs

On the subject of costs, web conferencing solutions can also help your SMB cut back on expenses. Between the costs of flights, hotels, rental cars and conference spaces, travel expenses can quickly spiral out of control, and yet you still want the rapport benefits of face-to-face interaction with clients and vendors. Meeting online can solve this problem.

Additionally, for very small businesses and start-ups, web conferencing can serve as a virtual office of sorts, giving you and your team a place to congregate without the associates overhead of office space and equipment, all for just a few dollars a month.

Get Mobile

The speed and ease-of-use of today’s smartphones and tablets have made mobility a must-have tool for businesses of any size, and modern web conferencing solutions deliver the latest in mobile collaboration. Advancements in mobile hardware and software have brought mobile meetings on par with their desktop and laptop counterparts, allowing you to both host and join web conferences from anywhere and on any device.

Regardless of whether you’re in the office or on-the-go, your most important meetings are never more than a tap away with mobile web conferencing, giving your SMB the speed and responsiveness it needs to compete in today’s marketplace.


How is Web Conferencing Used for Sales?

The role of the sales professional is constantly evolving in the face of changing consumer demands, changing products, services and business models and, of course, changing technology. The ways that sales professionals can reach out to new prospects, nurture existing relationships and close more deals have all been impacted by technology – and communication and collaboration tools like web conferencing software are both at the forefront of these changes.

The cold call is long dead – in fact, over 90% of CEOs never respond to cold calls. And consumers are more educated than ever before. According to Forrester Research, the average buyer has completed between 60 and 90% of the decision-making process before engaging sales.

It’s up to you – the sales professional – to learn how to leverage the latest collaboration technology. Web conferencing solutions can provide big advantages over traditional prospecting and follow-up methods, and give you the edge you need to close deals over your competition.

Video Closes Distance, Builds Rapport
It’s important for sales professionals to get in front of their prospects early and often in order to establish rapport and become memorable in the mind of the buyer. Audio calls alone don’t generate the same kind of personal, engaging experience that in-person meetings do, however in-person meetings can be expensive and time-consuming.

By meeting your prospects and existing customers online over high-definition video, you can reap all the benefits of in-person meetings right without ever leaving your desk or home office. Online meetings also let you meet more often; rather than having to fight schedules for a long lunch meeting, you and your prospect can hop into an online meeting for a quick ten minutes follow-up. You get to stay top-of-mind without inconveniencing (and ultimately annoying) your customers.

Get Your Well-Crafted Collateral and Decks in Front of More Prospects
One of the best weapons in today’s sales arsenal is a well-crafted piece of collateral. Your marketing or sales enablement organization invests heavily in creating the most impactful, up-to-date pieces of content for you to wow prospects with, but if you’re having audio-only sales calls, they never get to see your documents.

Web conferencing tools offer the ability to share files, your desktop or even an individual application, letting your pitch deck shine in all of its well-designed glory. And, best of all, you can stay on video while presenting, continuing to generate those engaging personal impressions while sharing valuable stats and product information.

Focus on the Conversation, Not the Technology
On the subject of impressions, you only get one chance to make your first. Once you’ve committed to meeting with prospects online, you have to ensure a seamless, painless experience for your guests; otherwise, all they’ll remember you for is being the salesperson with the technical difficulties. In fact, in a recent PGi webinar, over 40% of respondents cited “Having to download software to enter the meeting” as their biggest frustration with online meetings.

Web conferencing software can be a cumbersome, confusing experience if you choose the wrong tool, particularly for guests trying to enter your meeting. Be sure to pick a tool that doesn’t require guest downloads, offers easy one-click audio and web connections and provides options for mobile entry. It’s important that you remove all barriers and confusing interfaces so that you and your prospect can focus on the conversation, not dealing with the technology.

Web conferencing is just one of the many new tech tools in the sales arsenal. By learning to use it effectively, you can meet more effectively, meet more often and close more deals.

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What is the Difference Between Video and Web Conferencing?

There are a lot of confusing, potentially redundant-sounding terms commonly used in the conferencing and collaboration space. For example, both web conferencing and video conferencing seem similar if not synonymous at first glance: both involve real-time communication between two or more parties from laptops, desktops or mobile devices.

While there are still important distinctions between these two technologies, it’s also important to remember that collaboration solutions are experiencing something of a convergence, where once-separate tools are increasingly blurring lines and becoming more similar in features and functionality.

So let’s answer the important question: what’s the difference between web conferencing and video conferencing?

Web Conferencing

Traditionally, the primary purpose of these tools has been document, file and project collaboration. Key web conferencing features were desktop sharing, application sharing and file sharing. In other words, a web conference is where you pulled parties together online to annotate a document, view a project in progress or get a walkthrough of a new website, software design, training procedure, etc.

While the best web conferencing services offered featured audio connections and also rudimentary video streaming capabilities, the focus was on the content being shared, and the features were designed accordingly. Web conferences were and continue to be primarily accessed through desktops and laptops. These online meetings required little additional investment, although as mobile devices and remote work have become more common, smartphones and tablets are increasingly popular methods for joining web conferencing meetings.

Video Conferencing

Video conferencing, on the other hand, centered on connecting people through video streams, often with very little other features involved. The goal of video conferencing was simply to bridge distance, recreating the experience of meeting in-person through webcams or even large, room-based video conferencing systems to facilitate group meetings.

While many organizations still utilize room-based video systems, and new software integrations are continually being developed to bring new collaboration technologies into those systems, the transition to cloud-based collaboration applications has made it just as common to have a video conference on a laptop, desktop or mobile device.

The Lines Are Blurring

A primary reason behind the confusion between these two conferencing terms is that the lines are increasingly blurring. As technology becomes more sophisticated, video-enabled endpoints more readily available and high-speed internet connections more common, both technologies have integrated features primarily reserved for the other in response to market demands.

While web conferencing was traditionally designed primarily as a content-sharing and collaboration platform, web conferences are increasingly centering around streaming and HD video streams between guests in addition to document collaboration.

And though video conferencing still places its emphasis on emulating in-person meetings with the focus on video, many tools have been added like screen sharing, file sharing and other features that used to be entirely the purview of web conferencing solutions.

Ultimately, these lines will continue to blur, creating the need for seamless, unified collaboration platforms that can manage audio, video, content and even asynchronous communication such as instant messaging and social business platforms for easy online meetings. Until then, however, both web and video conferencing will continue to play vital roles in keeping today’s businesses connected and collaborative.

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