Improve the Customer Service Experience
PGi gives you the collaboration solutions you need to build customer loyalty.
When you’re working with customers, it’s critical to understand their needs. With the ability to talk to customers on HD video and easily share your screen and files, PGi’s customer service solutions allow you to virtually connect with customers, and build long-lasting relationships. Gain the insights you need to have better conversations and improve the customer experience.
Easily Share Your Screen and Files
PGi solutions let you share your screen and your files with customers, making it easy to walk your customers through troubleshooting steps or support documentation.