Acceptable Use Policy

This Acceptable Use Policy (“AUP” or “Policy”) describes actions by Users that are prohibited by Premiere Global Services, Inc. and our affiliates and subsidiaries (collectively, “PGi”, "we" or "us") . “Users” means any user or customer of any and all PGi provided services (“Service” and/or “Services”) that are provided by PGi pursuant to any applicable customer Agreement, including, without limitation, any applicable terms of service and/or supplements to any applicable Agreement(s) (which Users must accept as a condition to receiving any Services from PGi).

This Acceptable Use Policy is subject to change from time to time with such changes effective upon posting at www.PGi.com. PGi encourages Users to review this Policy regularly.

  1. Services may be used only for lawful, proper and appropriate purposes.
  2. Users must use any Services only in a manner that is consistent with the purposes of such Services. Users will not engage in any legal or illegal activity that either (i) harms PGi, the network operated by PGi or its suppliers, the Services and/or any User, or (ii) interferes with the network operated by PGi or its suppliers and/or the provision or use of the Services by PGi or any User.
  3. Services may not be used for illegal, improper, and/or inappropriate purposes.
    • Illegal purposes include, but are not limited to:
      • using any Service to violate any law, rule, or regulation; or
      • engaging in threatening, abusive, harassing, defamatory, libelous, deceptive or fraudulent behavior.
    • Services may not be used for illegal, improper, and/or inappropriate purposes.
      • posting multiple messages similar in content to Usenet or other newsgroups, listservs, forums, e-mail mailing lists or other similar groups or lists;
      • calling, messaging, storing, posting or transmitting harassing, threatening or abusive materials, e-mail or information;
      • posting or transmitting any information or software that contains a virus worm, cancelbot or other harmful component;
      • without permission from the owner of a system or network, doing any of the following: (a) accessing the system or network, (b) monitoring data or traffic, (c) probing, scanning, and/or testing firewalls, (d) testing the vulnerability of a system or network or (e) breaching the security or authentication routines of a system or network;
      • conducting or forwarding surveys, contests, pyramid schemes, charity requests or chain letters;
      • relaying e-mail in an anonymous fashion or forging any TCP-IP packet header;
      • mailbombing, flooding, overloading, attacking or otherwise interfering with a system or network;
      • sending unsolicited calls, messaging, e-mailings (including, without limitation, commercial advertising and informational announcements) if such unsolicited activities could reasonably be expected to or do in fact provoke complaints;
      • operating a server in connection with the Services in an “open relay” configuration (a configuration whereby a mail server processes email messages where neither the sender nor the recipient is a local user);
      • falsifying User or other identifying information provided to PGi or to other Users of the Services;
      • use of any Services in violation or any trademark, copyright, or any other intellectual property protection law or provision, or AUP policy of any third party provider;
      • use of any Services for the purposes of engaging in an activity in connection or conjunction with any pornographic and/or adult entertainment industry purpose, regardless of whether such activity is lawfully permitted;
      • auto-dialing or predictive-dialing (sometimes referred to as “robo-dialing”);
      • continuous or extensive chat line or conference call participation,
      • use of services that participate in traffic stimulation practices or schemes that result in excessive charges;
      • use of an open telephone line as a monitoring, intercom or similar service;
      • repetitive and/or continuous messaging or calling to the same destination or number if such activity could reasonably be expected to or in fact does provoke complaints;
      • long duration calls (defined as calls to the same number in excess of four continuous or cumulative hours within a 24 hour period) and/or calls placed to specific numbers / destinations for the purpose of generating charges or fees for or with a third party;
      • use of call Services which do not consist of uninterrupted live human voice dialog by and between natural human beings;
      • restricting or inhibiting any other User or any other person from using and enjoying the Services and/or the Internet; or
      • trunk or forward your PGi phone or fax number to other numbers that handle multiple simultaneous calls or to a private branch exchange (PBX) or a key system; traffic pumping or access stimulation of calls through the Services or the network operated by PGi or its suppliers;
      • Intercept, capture, sniff, monitor, modify, emulate, decrypt, or redirect any communication or data for any purpose.
      • engaging in any of the foregoing activities by using the services of another provider or third party and channeling such activities through an account provided by PGi, or otherwise involving the Services or any PGi account in any way with or without another provider or third party for the purpose of facilitating the foregoing activities.

High Risk Use Prohibited. THE SERVICES ARE NOT DESIGNED, MANUFACTURED, INTENDED, OR RECOMMENDED FOR USE FOR ANY HIGH-RISK OR FAIL-SAFE PURPOSE OR ACTIVITY OR IN ANY ENVIRONMENT WHERE FAILURE, INTERRUPTION, MALFUNCTION, ERROR, OR UNAVAILABILITY COULD RESULT IN SUBSTANTIAL LIABILITY OR DAMAGES, PHYSICAL HARM OR PERSONAL INJURY, DEATH OR DISMEMBERMENT, OR PROPERTY OR ENVIRONMENTAL DAMAGE. CUSTOMER SHALL NOT USE THE SERVICES FOR ANY SUCH PURPOSE OR ACTIVITY OR IN ANY SUCH ENVIRONMENT.