UC Today Video Interview: UCaaS Starts with UX​​​

GlobalMeet gives businesses a way to offer a seamless UCaaS experience to internal and external customers. User experience and satisfaction is crucial to its adoption in the organization.

Watch this interview by UC Today to learn how GlobalMeet prioritizes user interface and user experience.

Time: 20 Minutes
Presenters: UC Today Host: Patrick Watson, Journalist
PGi Guest: Frank Paterno, Vice President, Business Development

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TechTalk Summits Presents: Accelerating SMB Success with Unified Communications

Unified Communications (UC) - a single, unified user experience integrating communication channels such as chat, email, video conferencing, apps and voice calling -is transforming the way small and midsize businesses (SMBs) improve connections with customers, partners and employees.

Learn first-hand from small business owner and UC analyst Dr. E. Brent Kelly of KelCorabout the options to enhance flexibility, increase workplace productivity and compete stronger.

Time: 57 Minutes
Presenters: Dr. E. Brent Kelly, President/Principal Analyst and Founder, KelCor; Frank Paterno, Vice President, Business Development, PGi

Webinar Series: Competing Smarter With Your Business Communication Platform

GlobalMeet guest speaker Ira Weinstein from Recon Research discusses opportunities small to midsize businesses can seize for improving operations, recruitment, customer service, and more using a full-service, unified communications (UC) platform.

“I like to think of UC differently. I like to think that UC is more of a mindset, not a solution. It’s a way of working. It’s an attitude. It’s an idea that making our people available, accessible, and productive is how we can be successful.” - Ira Weinstein

“Part 1: Boosting Your Business Communication Agility – It’s a Matter of Survival.”
Time: 30 Minutes
Presenter: Ira Weinstein, Founder & Managing Partner, Recon Research
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“Part 2: To Cloud or Not to Cloud Your Business Communication Platform?"
Time: 30 Minutes
Presenter: Ira Weinstein, Founder & Managing Partner, Recon Research
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“Part 3: The GlobalMeet Advantage”
Time: 30 Minutes
Presenter: Pat Harper, Chief Technology Officer, PGi
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Enterprise Management 360 Presents: Defining Use Cases to Get a Great ROI on Collaboration

Why is cloud-based collaboration technology so important for business success? How are collaboration needs different for IT, end users and top management within an organization?

Listen to this interview on Enterprise Management 360 (EM360) to learn how GlobalMeet makes everyday communication transformative for the business.

Time: 44 Minutes
Presenters: EM360 Host: Jon Arnold, Principal, J Arnold and Associates
PGi Guest: Frank Paterno, Vice President, Business Development

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5 Steps to Great Meeting Visuals

When it comes to meetings, no one likes staring at a PowerPoint inundated with text. Visuals give presentations life and can help with audience engagement and information retention. In this webinar, PGi will discuss the five steps to utilizing meeting visuals to achieve better engagement and information retention.

Check out the webinar now, with our host, Nancy Applegarth, PGi Customer Training Specialist, to find out more about using visuals to make your next meeting a success.

HR in the Virtual Workplace

Human Resources is one of the most important departments in any business. And while these departments rely on face-to-face communication, in a virtual workplace, communication and collaboration with employees can be tricky. In this webinar, PGi will discuss who HR teams and employees can work together to keep HR functions running smoothly, regardless of their locations.

Check out the webinar now, with our host, Nancy Applegarth, PGi Customer Training Specialist, to find out more about HR in the virtual workplace.

Hosting a Better Virtual Meeting

The goal behind any meeting is to keep your audience engaged. But when it comes to virtual meetings, keeping your audience engaged can be a little tricky. In this webinar, PGi will discuss tips and tricks on engaging with your virtual audience, how to ensure your online meetings run smoothly and how to keep you, as the speaker, as authentic as you would be if you were presenting in person.

Check out the webinar now, with our host, Nancy Applegarth, PGi Customer Training Specialist, to find out more about hosting virtual meetings.

Listening and Being Understood

Communication is important in the workplace. It helps us collaborate and work effectively with our peers, and helps build workplace relationships with our teams. But do you know if you’re understood by your coworkers? Are you listening and interpreting their communication well? In this webinar, PGi will discuss the need and importance of listening, how to communicate to be better understood and how to implement these practices in your daily life.

Check out the webinar now, with our host, Teresa Mejia, PGi Implementation and Training Specialist, to find out how you can become a more efficient communicator.

IT’s Evolving Role: A Frost & Sullivan Perspective on UC&C

Hear Frost & Sullivan’s perspective on IT’s role in shaping business.

Hear from Frost & Sullivan Associate Fellow and VP of Research for Connected Work, Melanie Turek on:

  • Trends in the workplace that are driving change for IT, such as the rise of virtual workplace, BYOT, increased need for knowledge sharing and collaboration.
  • Redefining IT’s role within an organization, with an increased understanding of the collaboration use cases.
  • A need for IT’s strategic focus on emphasizing and enabling collaboration to deliver measurable value – and mold these highly customizable solutions to the business’s unique needs.

This on-demand webinar presented by:

Melanie Turek, VP of Research for Connected Work at Frost & Sullivan

As an Associate Fellow and VP of Research for Connected Work at Frost & Sullivan, Melanie Turek covers a broad range of markets, leveraging long-standing relationships with leading industry participants’ senior executives and customer organizations. Melanie has more than 25 years’ experience covering video and web conferencing, social networking, unified communications, voice, IP communications, and instant messaging and presence, as well as a wide range of business software and services. Melanie brings deep technical expertise and in-depth understanding of the ways in which technology can positively impact business processes and performance. She studied social anthropology at Harvard, and she views technology transformation through that lens.

Barbara Bacigalupi, Director, SaaS Engineering at PGi

Barbara has over 30 years of experience selling and implementing emerging technology solutions that enhance business outcomes, by making business process owners more efficient, responsive, and competitive. With PGi since 2010, Barbara directs a team of Sales Engineers, which spans the customer spectrum from identifying opportunities for collaboration enhancement to ensuring successful implementation and ROI. Prior to joining PGi, Barbara developed expertise in Customer Interaction solutions: inbound and outbound voice and data messaging, IVR and speech-enabled self-service, contact center, CRM and web conferencing. Barbara holds a Bachelor’s degree from Stony Brook University, and an MBA from the University of Pittsburgh.

Ask the Experts with SiriusDecisions: 4 Pillars of Building Sales & Marketing Alignment

Companies that have aligned sales and marketing teams achieve up to 19% faster growth and 15% higher profitability.*

Marketing and Sales are often on opposing teams when they should be on the same team – in lock step on increasing revenue and driving new business.

Although it can be challenging, aligning the marketing and sales teams is essential for meeting and exceeding pipeline and revenue goals. So how can you improve collaboration between these two teams and create alignment to drive results?

Watch this Q&A session with Sirius Decisions and PGi to learn:

  • 4 pillars of building Sales and Marketing alignment
  • Best Practices for developing shared definitions and processes
  • Key metrics that marketing and sales should be sharing
  • Tools for better collaboration

Get the answers to the questions you always wanted to ask from the Experts!

*Source: 2015 B2B Buyer Benchmark Study by SiriusDecisions.

This on-demand webinar presented by:

Jason Hekl, SiriusDecisions

Jason Hekl is a seasoned b-to-b sales and marketing leader with more than 20 years of experience at companies large and small, specializing on the development and execution of demand creation strategies to accelerate growth. His responsibilities have spanned most facets of marketing, including strategy and planning, operations, demand generation, communications, product marketing and management, inbound marketing, analyst and media relations, channel marketing, partner management and lead development. Prior to joining SiriusDecisions, Jason was vice president of marketing at Coupa Software. Under his leadership, Coupa grew 100 percent year-over-year and went from a virtual unknown to recognition as an innovative challenger to industry leaders. Before joining Coupa, Jason served as vice president of corporate marketing at InQuira, and was responsible for all corporate marketing initiatives. During his tenure, revenues grew nearly 10-fold and the marketing organization won one of the original Markies (for Best Lead Scoring). Jason holds an MBA from the Ross School of Business at the University of Michigan and a BA in international relations and economics from the University of Delaware.

Cheryl Hanley, Director of Demand Generation at PGi

With more than 15 years’ marketing experience, Cheryl Hanley is passionate about developing B2B marketing strategies that result in the ultimate goal – revenue.  Her expertise is in creating marketing and sales alignment, launching integrated programs, and driving demand through content, events, social, search, web, and lead nurture and scoring programs. As Director of Demand Generation at PGi, a leading global provider of innovative collaboration solutions, she has led the way in building the company’s demand generation engine and infrastructure. In addition, she’s created messaging to enable the PGi sales organization to deliver the Challenger Sale methodology. Prior to PGi, Cheryl was responsible for new customer acquisition for Sage Software’s small business accounting unit. In addition to her corporate experience, she has worked at a number of agencies, including running her own agency for seven years serving the software, technology, financial services, and utility industries.  Cheryl lives in the suburbs of Atlanta with her husband and they enjoy traveling, cooking, and biking.